2/10 Terrible
Shane
Jan 13, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
This past Friday, January 10th we stayed at your property.
1) description was listed as 2 bedrooom suite with queen beds, however the beds were full
Size and not adequate.
2) we checked in around 7pm. Headed to the pool around 8:30pm to get our athletes into
The hot tub for a short time. On our way there, your employee came out yelling, screaming, throwing her hands in the air at a group of people and proceeded to close down the pool area, gym area, and commons area. My children were terrified. Not only was this completely unacceptable behavior, it is very unprofessional, and becoming of a business to employ individuals with such aggressive and fear causing behaviors.
Later in the evening the same
Employee was seen walking the walls with a flashlight and listening next to room doors. Completely invasive! We did not feel safe at all! Not only will we never return, but we do plan to notify the Midwest Wrestling Tour and all of our connections that this as a suggested partner for staying for events should not be considered in the future. We paid money for a terribly upsetting experience, and we certainly would not want others to