A snack bar/deli, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Norwood Inn & Suites La Crosse offers 146 air-conditioned accommodations with fireplaces and safes. These individually furnished accommodations have separate sitting areas. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
42-inch LED televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite covered self parking is complimentary.
Norwood Inn & Suites La Crosse is a smoke-free property.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Snack bar/deli
Things to do
Spa tub
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Braille/raised signage
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
42-inch LED TV with cable channels
Food and drink
Coffee grinder
Electric kettle
Free bottled water
Freezer
Microwave
Refrigerator
More
Air conditioning
Desk
Electrical adapters
Fan
Fireplace
Heating
Individual furnishings
Iron/ironing board
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Property is also known as
Norwood Inn Suites La Crosse
Norwood & Suites Crosse Crosse
Norwood Inn & Suites La Crosse Hotel
Norwood Inn & Suites La Crosse La Crosse
Norwood Inn & Suites La Crosse Hotel La Crosse
Norwood Inn & Suites La Crosse Reviews
Reviews
3.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Check in took quite a long time despite not being busy. The next morning, we were going to leave for breakfast and come back to the room. In closing the door, we saw a cockroach on the outside of the door. Immediately we emptied our things from the room, told the staff on duty (shpwed them a video), and left
The place smelled bad. The pool was not available even though that was not noted during the booking. My key to the room wouldn’t work and the condescending front desk worker tried to explain that I “needed to use the key slowly”, like I had never used a hotel key before. The “secure” door to the parking lot lock did not work, so the door was propped open. Breakfast was a stale pack of Hostess donuts and Nature Valley bar. That was it. Never again.
We didn't stay. We pulled up. And the parking lot was dark, we walked into the hotel it had a very strong smell. We left and found a better place to stay.
Hotel needs remodeled and it would be exceptional.
The hotel really needs remodeled. The staff was exceptionally friendly and helpful. It was by far the most comfortable bed we had slept in on our trip.
Light bulbs were burnt out or missing, the room wasn’t clean, and service was awful. There was no elevator. I was afraid to take a shower. There weren’t outlets to use for computer or phone charging. The lobby had a peculiar smell, and the pool was out of order.
In its' better days as a Days Inn, it was a decent place to stay. The Norwood Inn? Not so much. Arrived at 11 p.m. on a Friday night, and was told at check-in that the credit card terminal was not working. So, had to go to an ATM and get cash to pay, being charged service fees by both banks, which should have been knocked-off of the bill from the top. Went to shower in the morning - no shower curtain. The pool has been closed for a very long time. The parking lot is poorly-lit. Their Orbitz listing should not state "breakfast included" because it is an absolute joke - granola bars. The only saving grace was the rate. If you just need someplace to sleep, it is okay at best.
The gentleman at the desk was courteous and polite. There was only one pillow per bed (they did deliver a second pillow per bed upon request) no blanket on one of the beds. The toilet was dirty and took at least one minute to flush. I was scared that it would not go down. There was a hole in the bathtub floor and the paint was peeling in the bathroom. There was damage to one wall in the main room. On the plus side, the beds were comfortable and clean. We were offered coffee and limited breakfast. This was an inexpensive room, so i suppose a clean comfortable bed is worth something.
Terrilble place, and left after first night, and can't get a hold of Expedia for a refund. Wouldn't recommend going to the hotel or going through expedia! Out$350 if they don't contact me bad customer service!
Cheapest around.... impossible to.get a good pressure for warm shower....too hot or too cold....v.small amount of shampoo....no table/chairs in the room...few TV ch. with no guide...if just in transit the cheaper you can find
Dragomir
6/10 Okay
Janice
Traveled with group
Oct 20, 2024
Disliked: Property conditions & facilities
Disappointed
No trash can in room. Holes in blankets. Not enough towels. Had to ask for. Said free breakfast but found out it was only grab and go
This place was AWFUL! garbage in drawers, puke stains on the floor. Cockroachs!!! Just an AWFUL gross place. There was NO BREAKFAST was only granola bars.
The fire escape window was screwed shut!
Stay away RUN AWAY! from this hotel and hotels.com
This was the worst hotel experience we have ever had.The pictures that hotel.com uses in their advertisement is the farthest from the truth you can get. This hotel was the most run down building I have been in. Run down I may have been able to deal with since we were only staying from 10 pm - 9 am the next morning, but the tipping factor was how unbelievably dirty the room was. The floors were filthy and looked like they had not been vaccumed in I don't know how long. There were stains everywhere from god knows what kind of spills. Particles and large pieces of dirt all over the place, including dust bunny's and dirt in every corner. The microwave had food splatter on all surfaces. There was hair on the pillows. Tv did not turn on and light bulbs were missing from light fixtures. Walls were filthy and had deep gouges in the plaster. We tried to get some resolve from the front desk, and were told that this was their best room and there was nothing they could do. No room exchange or cleaning offered, we were told to unplug and replug the tv(didnt work) wouldn't even replace the missing light bulbs. We pushed and were again told that there was nothing he could do to help us in any way with any of the room issues. We ended up checking out 30 minutes after our arrival. When we had gotten nowhere with the hotel I reached out to hotels.com. Used the live chat and was strung along for 2 hours for nothing. They alleviated themself from any liability and took no responsibility.
I feel terrible for the staff. This place is a disaster. Ladies common bathroom had 3 broken toilets. The other toilets didn't have toilet paper. There was no paper towels in one dispenser and the other was crammed. Carpets to the rooms was stained and dirty. The room was NOTHING like the picture. Repurposed furnishings with previously drilled electronic access holes had been hobbled together. The wall lamp was hanging by the cord. HVAC unit was broken. All of this would have been fine but the upholstery on the chairs was gross gross and the smell... Thirty minutes in the room triggered a migraine. It was as if the room had been washed down in Odoban product. Even our tongues went numb from the chemical odor particulates floating in the air. We had to leave. Called it a loss and found a nice hotel to stay in. The staff has been left to care for a mess. The gentleman was apologetic and kind. Regardless, it was impossible to stay there.
What an experience with no hot water. Talked to front desk after checking about no hot water. They said they would get back to me after getting hold of maintenance. Waited over 20 minutes and finally called desk again. Told to turn water on for 10 to 15 minutes lever one way and if no hot water then repeat with lever other way. Water finally turned not even lukewarm, I then asked for different room and was told it wouldn’t make any difference. Certainly would never recommend this motel to anyone. Also led to believe there was breakfast, not true.
The room was not acceptible. It was dirty and wreaked of smoke. Also, the soom had been cleaned with a very potent cleaner that was so strong that my wife had to change clothes to get rid of the smell after looking at the room. The security lock was boken off and the carpet was very dirty. According to the front desk this was the bst room. The pool was closed due to maintenance, and according to other reviews it has been closed for months. The entire place was virtually empty. We did not stay.. The staff was very friendly while attempting to help us.
Please do not stay here. Although pictures are one thing the real thing is a whole different thing. One towel in a room. Fuzzy TV. Breakfast was sunny delight and a granola bar. Cords and outlet unsafe with all of them hanging out of walls, or wall opening exposed. No pool in use. Families are living here. Housekeeping is terrible. Bugs in lower level of motel for sure. Some rooms no remote. Over all this was a horrible place to stay. Not to mention we had to pay cash or check to check in.??????