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The Charmant Hotel

4.0 star property

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Photo gallery for The Charmant Hotel

Lobby
Exterior
2 bars/lounges
2 bars/lounges
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
  • Housekeeping
$249
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
101 State St., La Crosse, WI, 54601
  • La Crosse Center
    ‪5 min walk‬
  • Oktoberfest Grounds
    ‪6 min walk‬
  • University of Wisconsin-La Crosse
    ‪18 min walk‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

8.0 out of 10
Very good
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Salle)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Mobility Accessible (Salle)

9.2 out of 10
Wonderful
(5 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Salle)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds (Salle)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Salle)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed (Salle)

9.6 out of 10
Exceptional
(25 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior detail

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About this property

The Charmant Hotel

4-star hotel in Historic Downtown La Crosse
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance.

The Charmant Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limo/town car service
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Health club access
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 869 out of 1004 reviews
Rating 8 - Good. 94 out of 1004 reviews
Rating 6 - Okay. 19 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ERNEST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Donna

Stayed 1 night in May 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time at the Claremont
Stayed 2 nights in May 2025

10/10 Excellent

Carolyn, Grafton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charmont is bar none. It is exquisite in every way. The rooms, the staff, the overall atmosphere makes every stay and every occasion exceptional. Nick the valet was also so helpful and friendly, as well as the front desk staff and restaurant personnel. Don't miss an opportunity to stay at this amazing location.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel. Very good service, nice bar and restaurant. Bathroom is large with a very nice shower. My only quibble is that a nicer chair would be great for sitting in the room
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Trent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top shelf

Charming and accommodating
Stayed 1 night in May 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in May 2025

10/10 Excellent

Allen L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, nice on-premises bar and restaurant, and convenient valet parking which takes the car off the street.
Stayed 1 night in May 2025

10/10 Excellent

Patricia K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Tom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff attitudes poor... not just check in.... all interactions.... like they were doing us a favor by accepting our money
Stayed 1 night in May 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that this hotel has charm and character. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great ar
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service in the restaurant was excellent. I normally eat off property but the restaurant was as good as any that you will find. My only criticism was that the downtown area was very loud with revelers and muscle cars racing around. The hotel could use better sound insulation.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rene

Stayed 1 night in May 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and highly recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in an old building near the river
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Stayed 2 nights in Apr 2025

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

BEVERLY, MADISON

Stayed 1 night in Mar 2025

6/10 Okay

Bethany

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The building was very unique but felt very stuck up. I didn't feel welcome there as I was dressed casually upon arrival. For the price it lacked basic amenities I would expect like in room coffee and tea. The doors didn't go all the way to the floor so hall noise felt really loud. The address was extremely walkable and that was the best part.
Stayed 2 nights in Apr 2025