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Arenal Paraíso Resort & Thermo Mineral Hot Springs

3.5 star property

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Photo gallery for Arenal Paraíso Resort & Thermo Mineral Hot Springs

Outdoor pool, sun loungers
Superior Room | In-room safe, individually furnished, desk, laptop workspace
Couples treatment rooms, sauna, hot tub, hot springs, body treatments
Hot springs
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
$182
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
La Palma, La Fortuna, Alajuela, 21007
  • Place, Go Adventure Park
    ‪3 min walk‬
  • Place, Natura Eco Park
    ‪11 min walk‬
  • Place, Los Lagos Hot Springs
    ‪3 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | Terrace/patio

Standard Room

7.8 out of 10
Good
(26 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | In-room safe, individually furnished, desk, laptop workspace

Superior Room

8.8 out of 10
Excellent
(23 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa

Villa | In-room safe, individually furnished, desk, laptop workspace

Villa

9.6 out of 10
Exceptional
(4 reviews)
  • 1959 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Arenal Paraíso Resort & Thermo Mineral Hot Springs

3.5-star La Fortuna lodge connected to the convention center, close to Los Lagos Hot Springs
2 restaurants, a full-service spa, and an outdoor pool are available at this lodge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Arenal Paraíso Resort & Thermo Mineral Hot Springs offers 118 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mayin Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub. There are hot springs on site.
In addition to a full-service spa, Arenal Paraíso Resort & Thermo Mineral Hot Springs features hot springs and an outdoor pool. Dining is available at one of the lodge's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the lodge's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This family-friendly lodge also offers a children's pool, a fitness center, and a sauna. Complimentary self parking is available on site.

Arenal Paraíso Resort & Thermo Mineral Hot Springs has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Roxi Snack Bar - This poolside tapas bar specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Oscars Steak House - Overlooking the garden, this steakhouse specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Oscars Steak House
  • Roxi Snack Bar

Things to do

  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot springs
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ziplining

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arenal Paraíso Resort & Thermo Mineral Hot Springs Lodge
Arenal Paraiso Hotel Resort And Spa
Arenal Paraíso Hotel Resort Fortuna
Arenal Paraíso Resort & Thermo Mineral Hot Springs La Fortuna
Arenal Paraíso Hotel Resort La Fortuna
Arenal Paraíso Hotel Resort

Arenal Paraíso Resort & Thermo Mineral Hot Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Glenni S Kelly

Liked: Cleanliness, staff & service
Property is average. Very convenient to visit Arenal.
Stayed 1 night in Jul 2025

8/10 Good

Beatriz

Traveled with partner
Liked: Staff & service, amenities
Food was not the best, plus the thermal water pool looked green and murky. It didn’t looked like the other thermal waters around the area. The room was nice but some how not well maintained. I found a spider web around the light next to the bed and bathroom mirror was little dirty on the first day. After that, the lady who cleaned the room did a great job on cleaning the room. The whole facility is beautiful.
Stayed 3 nights in Jul 2025

6/10 Okay

Holly, Parksville

Traveled with family and small children
Liked: Staff & service
We stayed for 5 nights and loved the location as it was quiet but close enough to drive to La Fortuna and to activities. It was very quiet all the time, which is exactly what we were looking for. The grounds are absolutely beautiful with a view of the volcano too. Not all the hot springs were open and not sure why but the ones that were, were so great. We enjoyed them in the day and after dinner. The pool was refreshing! The breakfast buffet was pretty good and had quite a few vegan options. We did have to ask for soy milk daily but we were glad they had it. We bought some granola at the grocery store and had it with the other items available. We had a superior room and feel this is where the hotel is not doing so great. The rooms are old and tired and really need updated, especially the bathrooms. The chairs on our deck were mouldy and really unusable. The rooms smell musty and are always damp, which isn’t really that surprising since it’s a rainforest but I think some extra cleaning and closing gaps in the doors and windows to outside could help with the dampness and also the bugs. The staff were friendly and always helpful. Overall, our stay was good but we wouldn’t stay here again, especially for how expensive it was.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eithne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the volcano from the grounds and hot springs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Leo

Stayed 3 nights in Jul 2025

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Luz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Arrived Wi to family members one relative got keys immediately upon check in, I had to wait 3 hours to get keys. Property landscape is beautiful and well maintain. Rooms outdated. No plugs for phones , could not find light switch . Bed made noises when you move. Tiles in bathroom patch not good .hot springs not hot enough.
Stayed 1 night in Jul 2025

8/10 Good

Sean

Traveled with family and small children, Traveled with group
Liked: Staff & service, amenities
Great location and views breakfast included was good. Rooms were well apportioned nothing fancy. We enjoyed the hot springs though a few weren’t open and some weren’t as warm as hoped for. Would recommend for location and staff was excellent!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
really nice place, nice view and good service.
Stayed 3 nights in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities
Staff was lovely, food was delicious and we only ordered room service from the restaurant, I’m sure it would have even been better if we ate in! Property was beautiful and the hot springs had wonderful views. Not over crowded.
Stayed 3 nights in Jul 2025

2/10 Terrible

Paulina A

Stayed 3 nights in Jul 2025

8/10 Good

Kenneth, Munster

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The people, except at check-in desk, were incredibly friendly, polite and professional. The food was excellent and the bartenders were amazing. The room was small, the TV very small. I could not access an electrical outlet anywhere near the bed. The mattress was firm and comfortable and everything was clean throughout.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jarmo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

NICOLE

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t say enough about this property. It truly is Paradise. It’s a hidden gym in Costa Rica. You can truly amaze with What you get the value for your money. This place is pristine in the middle of arenal volcano, next to shops and other restaurants and other Springs. It’s very drivable. The property itself is Paradise. It’s beautiful. It’s big, it’s guacamole in the springs are located inside the property and also offer zip lining a horseback riding. It has two restaurants in the property as well.
View from room balcony
1of 12 Natural Springs with various i Water temperatures
Only one chlorinated pool
Traditional Costa Rica, breakfast, and other foods offered and included with your stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Amod

Liked: Cleanliness, amenities, property conditions & facilities
Excellent views and thermal hot springs are great
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Rude and brown water springs

Rude girl at the front desk. I asked about a possible upgrade due to platinum status and she rolled her eyes and said it would be $40. Didn’t even look. She was also rude when I came by the office for a local question. The hot springs are brown water. I realize it’s the minerals but other hotels in the area as well as Rico springs are clear. Swimwear beware!
Contrast with pool water
Pool bar mucky
Stayed 1 night in Jun 2025

6/10 Okay

Coraly

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Las facilidades están deterioradas. Pueden hacer algunas mejoras.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bendik, marshall

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful landscaping, clean room, great hot springs
Stayed 2 nights in Jun 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very exited to come to this place . But Randy on the front desk was very rude and unpleasant to talk to . He give us the information about our room and every thing but his attitude toward us was like he was mad to be there . First time come to this hotel and were received in a very disrespectful way and we got a very rude person just to start our stay . No good for business .
Stayed 3 nights in May 2025

10/10 Excellent

sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, everywhere you are you can see the volcano. Thermal pools and wet bar are excellent. Breakfast was good too.
Stayed 3 nights in May 2025

8/10 Good

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo lugar
Stayed 2 nights in May 2025

8/10 Good

Milena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, the room, the breakfast and the customer service. The only feedback I have, is that pillows were not comfortable. I came with neck pain and my husband too.
Stayed 2 nights in May 2025

10/10 Excellent

Alanna

Stayed 6 nights in May 2025

10/10 Excellent

Ramsey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The quality of the service and the overall positivity of the employees. What a great approach to life, please never change “pura vida”
Stayed 6 nights in May 2025