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Arenal Roca Lodge

3.0 star property

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Photo gallery for Arenal Roca Lodge

Outdoor pool
Exterior
Superior Bungalow | 1 bedroom, premium bedding, free WiFi, bed sheets
Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside | 1 bedroom, premium bedding, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi
$119
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
9 Kms Oeste del Centro de la Fortuna, La Fortuna, Provincia de Alajuela, 21007
  • Arenal Volcano
  • Tabacon Hot Springs
    ‪4 min drive‬
  • Los Lagos Hot Springs
    ‪5 min drive‬
  • La Fortuna (FON-Arenal)
    ‪16 min drive‬

Room options

View all photos for Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside | 1 bedroom, premium bedding, free WiFi, bed sheets

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

8.0 out of 10
Very good
(4 reviews)
  • 700 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow

Superior Bungalow | 1 bedroom, premium bedding, free WiFi, bed sheets

Superior Bungalow

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, Air conditioning, Mountain View

Deluxe Studio Suite, Air conditioning, Mountain View | Bathroom | Free toiletries, hair dryer, towels, soap

Deluxe Studio Suite, Air conditioning, Mountain View

  • 61 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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Hotel Arenal Lodge

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  • Breakfast included
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4.3 out of 5, Excellent, 1,002 reviews
Hotel Arenal Lodge

About this property

Arenal Roca Lodge

3-star La Fortuna hotel close to Tabacon Hot Springs
Along with an outdoor pool, this smoke-free hotel has a restaurant and concierge services. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a vending machine. Change of towels is available on request.
Arenal Roca Lodge offers 12 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This hot springs hotel also offers an outdoor pool, a vending machine, and concierge services. Complimentary self parking is available on site.

Arenal Roca Lodge is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 8:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Arenal Roca Lodge has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 8:30 AM
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: 50-percent of room rate for check-in between noon and 3:00 PM
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Arenal Roca Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 141 reviews
Rating 8 - Good. 33 out of 141 reviews
Rating 6 - Okay. 15 out of 141 reviews
Rating 4 - Poor. 6 out of 141 reviews
Rating 2 - Terrible. 7 out of 141 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here. The staff was above and beyond (atleast Blaz and Nazareth) Super pleasant, helpful and quick. The view of the Arenal Volcano was breathtaking from my room. Excursions were less than 15 minutes away. Cute little ducks be sitting outside the restaurant/lobby everyday.
Stayed 3 nights in Jun 2025

10/10 Excellent

Suni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very good location, breakfast was good.
Stayed 1 night in May 2025

8/10 Good

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay here! We stayed 4 nights, and our stay was so peaceful and beautiful with a view of the volcano! We had an issue with bugs in our room, I assume this was due to a small crack in the wood boards of the walls. The staff is so friendly, and they were so helpful and explained the area too. My only other complaint was that they ask you what time you want to have breakfast each day, but you have to check in and then wait 15 minutes for them to get it to you, so just be prepared to wait a bit. Overall we loved it and would stay here again!
Stayed 4 nights in May 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was excellent!!! The property was beautiful. Pool was closed but we weren't told that, so we hiked over there and had to hike back. Otherwise it was a great time
Stayed 1 night in May 2025

8/10 Good

Maria

Good
Stayed 1 night in May 2025

10/10 Excellent

Bobra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked in the cabins/villas and our room overlooked the Arenal volcano! The room was MASSIVE, very clean, modern bathroom, and the bed was comfortable. If you are going to either Arenal and/or La Fortuna, stay HERE. There are regular rooms in the hotel building, but the extra bit for the cabin was the best. The free breakfast was delicious, plentiful, and cooked to order. The WiFi worked well. Staff was very friendly and helpful, and spoke enough English to do the job. Shout out to Restaurant 1 block away - Raul Castano - fabulous dinner also facing the volcano.
Stayed 2 nights in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, room comfort

Friendly staff unbelievable views of volcano

Spectacular views of the Arenal Volcano from our room. Quiet location. Staff was very friendly and the breakfast was real good. The rooms are a little dated
Stayed 3 nights in May 2025

10/10 Excellent

UGYEN

Stayed 3 nights in Apr 2025

6/10 Okay

Mary, Matthews

Disliked: Cleanliness, staff & service, property conditions & facilities
We were there 3 nights and several times we requested the room to be cleaned and it never was, which is especially important due to the requirement to put toilet paper in the bin. Our toilet was not working properly and they never fixed it. The walls are very thin and neighbors and the road were noisy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Arenal from our room was unbelievable! We were lucky because it was not shrouded in clouds and it felt like we could reach out and touch it! The staff was very welcoming and accommodating; the breakfast was delicious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shan

Stayed 2 nights in Dec 2024

10/10 Excellent

jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has a great view of Arenal mountains. The property is close to excursion points and great restaurants in the area.
Stayed 2 nights in Apr 2025

2/10 Terrible

Richard

Traveled with group
Disliked: Staff & service
My rating is this low only because I cannot select zero stars. I booked two rooms and a theft occurred in our room while staying in the Lodge. Someone, with a key, went in while we were out, opened a suitcase and stole jewelry. We spoke with another guest and the same thing happened to his wife at approximately the same time. We both complained to the manager and she said to "file a police report" before they would investigate. We both did and the police came and questioned the manager. She denied the theft even occurred. Our follow up with her received a blatant denial and refusal to even question her housekeeping staff. If you value your security and safety, I caution you to think again before staying at the Arenal Roca Lodge & Bungalows.
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Though we loved the grounds and area, the lodge room was very outdated and had a weird smell to it. The breakfast was nice and the staff, when we did see them were helpful, especially Bless! The view is worth it!
Stayed 3 nights in Mar 2025

8/10 Good

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view of the volcano

Great view. Large room. Close parking and safe area. Away from the crowds.
Stayed 2 nights in Mar 2025

10/10 Excellent

pritam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location has an absolutely wonderful view of the Arenal Volcano. The rooms are spacious and clean and The A/C works well. Free breakfast is included and it is very conveniently located near Arenal Volcano National Park and Mystico Hanging Bridges.
Stayed 1 night in Mar 2025

8/10 Good

Tiana, Beaverton

Liked: Staff & service
The staff was very hospitable and kind. I had a difficult stay in my bungalow because there were so many ants. Geckos would poop and ants would come and it was a huge ongoing problem. The bungalows are very rustic. It’s freezing at night event in the high 60’s because there is nothing between you and the forest except some wood paneling. When it rained it leaked through the roof. It wasn’t the most comfortable stay. The cycaidas were so loud and the geckos chirps….its definitely for a certain type of person and that person wasn’t me.
Stayed 5 nights in Mar 2025

10/10 Excellent

Raul, newburgh

Stayed 5 nights in Mar 2025

2/10 Terrible

Kerra

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel room was small and not updated at all. We had many bugs and a lizard in our room. Something kept biting me and my family all night long. I was so worried that there were bed bugs that we packed up and stayed somewhere else. The AC worked well and the staff was friendly, but that was the only good parts of staying there. I would not stay there again, like ever.
Stayed 2 nights in Mar 2025

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of Arenal from our room! We would have liked to have had a microwave and a hairdryer in the room but everything else was perfect.
Stayed 1 night in Mar 2025

8/10 Good

Tara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great view of the volcano. Friendly staff. Well-kept.
Stayed 3 nights in Mar 2025

8/10 Good

Joseph, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a good place to stay near lots of La Fortuna’s activities. You will need a car to go to the hot springs, hikes, birdwatching, etc. it is very convenient to go to Místico Park. The real plus was our host, Isaac. Just a very competent, agreeable and accommodating individual. Though the place is mainly basic accommodations with a good breakfast, Isaac is just top notch. Got great directions we needed with his knowledge of the area. Just an all around pleasant person to have met.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria del Pilar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great service and place to stay, great location. This place is a MUST!
Stayed 2 nights in Jan 2025

10/10 Excellent

doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had own cabin. Huge window to see Arenal volcano. Woke up every morning to the sounds of birds. Probably took as many bird photos at hotel as I did in any of the parks I went to - including a green parrot
Stayed 4 nights in Mar 2025