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Hotel Arenal Lodge

3.0 star property
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Photo gallery for Hotel Arenal Lodge

Breakfast, lunch served; local and international cuisine, garden views
Outdoor spa tub
Breakfast, lunch served; local and international cuisine, garden views
Interior entrance
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Bar
  • Spa
  • Room service
$181
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Arenal Volcano
  • Mistico Arenal Hanging Bridges Park
    ‪6 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪27 min drive‬

Room options

View all photos for Junior Room (1 Bed)

Junior Room (1 Bed) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Room (1 Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room (1 King Bed)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Panoramic Room (1 King Bed)

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Apartment (1 Planta Baja)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Honeymoon Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room (2 Beds)

Junior Room (2 Beds) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Room (2 Beds)

7.8 out of 10
Good
(7 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Suite (Standard)

Family Suite (Standard) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Suite (Standard)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment (Planta Alta)

Family Apartment (Planta Alta) | In-room dining

Family Apartment (Planta Alta)

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Panoramic Room (2 Queen Beds)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About this property

Hotel Arenal Lodge

3-star La Fortuna hotel walkable to Lake Arenal
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and concierge services. Change of towels is available on request.
Hotel Arenal Lodge offers 40 air-conditioned accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Arenal Lodge features 2 hot tubs, an outdoor pool, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a terrace, and an arcade/game room. Complimentary uncovered self parking is available on site.

Hotel Arenal Lodge is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10 AM.
Volcano's Secret - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Volcano's Secret

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 122 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Staff
Stayed 4 nights in May 2025

10/10 Excellent

Abhishek

Stayed 1 night in May 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Beautiful views, if you stay in the rooms on the top of the hill. The view of Arenal is amazing. The staff were friendly and helpful when asked. Good : View, Quiet Environment, Friendly Staff, well maintained gardens Neutral : Vehicle 100% required, Some parts of the hotel clearly need a bit of updating or repair, but mostly not too serious. Bad : Food (not terrible, but not good), Price, should be closer to 100$ per night considering you really have to leave to enjoy the area or get good food, services offered at the hotel front desk are very high, including transportation and tourist activities in the area (this won't impact you if you make arrangements yourself) Overall, if you want to see the view, maybe call ahead and get a drink around sunset there, but otherwise this place is probably not your best option.
Stayed 2 nights in Apr 2025

6/10 Okay

Damaris

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs TLC The staff is welcoming but the property needs upkeep
Stayed 3 nights in Apr 2025

4/10 Poor

Barbara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The road to the lodge was washed out and we couldn’t get our car up the steep incline with hairpin turns. One of the men had to get our car passed that area but left us to drive the rest of the way up the dangerous road. The view was amazing, but the chalet was dated and old. Staff was amazing but limited.
Stayed 2 nights in Apr 2025

10/10 Excellent

Florian jr

Stayed 1 night in Apr 2025

10/10 Excellent

Justine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arenal Lodge was pure tranquility—secluded, peaceful, and incredibly welcoming. The staff made us feel right at home, and the stillness of the surroundings was unmatched. I had some of the best sleep of my life there. Waking up to a breathtaking view of the volcano from the pool felt surreal—there’s truly nothing like it in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Selene

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel precioso, y el servicio muy bueno.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

A beautiful location off the beaten path. Spectacular view of Arenal volcano. Super friendly staff. Excellent restaurant. Highly recommended.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem. Spacious, comfortable rooms with a stunning view from the balcony. Lush grounds with jungle trails. Infinity pool, pool table, games. Lovely restaurant with a varied menu and gorgeous view of Arenal Lake and Volcano. A welcome change from the sterile all inclusive vibe. Authentic Costa Rican experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Roberto, DOVER

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs a complete renovation Its not even close to 1 star
Stayed 2 nights in Mar 2025

8/10 Good

Erika

Traveled with family
Liked: Cleanliness, staff & service
It is an older era quaint property and if you can accept that you will enjoy! Our family played at the pool table one night and had so much fun! It has beautiful private grounds, helpful staff and had a gorgeous view of the volcano from our room. Definitely need a 4x4 car to traverse the steep windy driveway in (there are signs that say “halfway there, trust” lol) but worth it as so private but so close to Fortuna!
Stayed 5 nights in Feb 2025

10/10 Excellent

Wayne

Stayed 3 nights in Mar 2025

8/10 Good

Linda

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Stayed 2 nights in Mar 2025

10/10 Excellent

Barb

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Incredible view of Arenal!
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Suzanne

Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property!
Stayed 1 night in Feb 2025

4/10 Poor

Mohamed Amine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were thoroughly disappointed with our stay at Arenal Hotel Lodge. The only positive aspect was the friendly staff. However, everything else was outdated and poorly maintained. The furniture was stained beyond repair, making it unappealing to use two of the sofas in our room. The food was terrible, and the hotel’s location made it difficult to access outside food, requiring a two-hour journey. Getting to the hotel from the main road was an excruciating 15-minute drive on a very slopped and crapy road. By the time you finally arrived at your room, you will be so exhausted and not willing to descend again. Overall, we were very disappointed with this place.
Stayed 4 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful quaint hotel. "Old world, colonial" feel. Nestled in the mountains, stunning volcano view. Challenging access road for late arrival
Stayed 2 nights in Feb 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Dennis

Disliked: Property conditions & facilities, room comfort

Dark, Dank, & Dangerous.

Worst experience in Costa Rica. Nasty and uninviting. No view. Lamp globes full of dead bugs. Horrible shower with steps. Asked for a different room. No one even responded. Entrance not drivable. So much more that otels.com won't print
Stayed 1 night in Feb 2025