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Hotel Arenal Lodge

3.0 star property

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Photo gallery for Hotel Arenal Lodge

Breakfast, lunch served; local and international cuisine, garden views
Breakfast, lunch served; local and international cuisine, garden views
Lobby sitting area
Outdoor spa tub
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
$173
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Place, Lake Arenal
    ‪6 min walk‬
  • Place, Arenal Volcano National Park
    ‪14 min walk‬
  • Place, Tabacon Hot Springs
    ‪9 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪33 min drive‬

Room options

View all photos for Junior Room (2 Beds)

Junior Room (2 Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Room (2 Beds)

8.0 out of 10
Very good
(8 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Suite (Standard)

Family Suite (Standard) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite (Standard)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Room (2 Queen Beds)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Apartment (1 Planta Baja)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment (Planta Alta)

Family Apartment (Planta Alta) | In-room dining

Family Apartment (Planta Alta)

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room (1 Bed)

Junior Room (1 Bed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Room (1 Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Panoramic Room (1 King Bed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Room (1 King Bed)

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Hotel Arenal Lodge

3-star La Fortuna hotel walkable to Lake Arenal
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and concierge services. Change of towels is available on request.
Hotel Arenal Lodge offers 40 air-conditioned accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Arenal Lodge features 2 hot tubs, an outdoor pool, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a terrace, and an arcade/game room. Complimentary uncovered self parking is available on site.

Hotel Arenal Lodge is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10 AM.
Volcano's Secret - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Volcano's Secret

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an absolutely wonderful time at Hotel Arsenal Lodge. I couldn’t get enough of all the pretty flowers all over the property and the room with the breathtaking views of the volcano! We were a family of 5 and the room was spacious and comfortable. The property is family run and felt very welcoming from the moment I checked in. The owner was so kind to make a beautiful bouquet for my mom’s 70th birthday and arrival to the hotel. I really wanted a bouquet with local flowers and couldn’t really it online. I was so ecstatic when I saw the bouquet with tropical flowers. I’m still touched by this, thank you Mrs Terry. The property is a gem for nature lovers. 100% recommend.
Stayed 17 nights in Jul 2025

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place, but the power was out for 12 hours. Additionally, the road to get to the hotel is quite arduous.
Stayed 3 nights in Aug 2025

10/10 Excellent

Louise mor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Loved it. Amazing views, and fabulous wildlife in the grounds. Lovely staff, and the best steaks. A fantastic stay, thank you!
Stayed 7 nights in Aug 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Our stay at the lodge was wonderful! It’s an older property with lots of charm. Views are beautiful! Room was large and we loved time on the balcony in the hanging chair. Board games and chess and checkers for some good family time. Pool was beautiful and chilly for those hot days. Restaurant had good food and the team was flexible with times (we came in at 2 after activities and they served us lunch, which was much appreciated!). Loved our stay! Saw coati, hummingbirds, lots of cool insects and a tayra on property. Recommend driving to the lodge in the daylight. Very close to Mistico Hanging Bridges.
Stayed 2 nights in Jul 2025

10/10 Excellent

Felicia, Windsor

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Staff was great. The hill to get to the property is no joke! Would absolutely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

MAURICIO, Doral

Traveled with family
It is a good hotel. It is a little far From La Fortuna but has nice views and staff is friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the included breakfast. Quality restaurant on site. The property was not crowded, often times we were the only people at the pool or the restaurant. The views are amazing. Rooms are comfortable.
Stayed 2 nights in Jul 2025

2/10 Terrible

Carmen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Betzy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Mathieu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view on the Volcano
Stayed 3 nights in Jul 2025

2/10 Terrible

Yohana

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is deceiving!!!! Travelers beware!! The address listed is not the address to the hotel. It takes an additional 10 minutes up a very dangerous mountain road to reach the hotel. Their rooms are extremely dated and old. Travelers stay away! Complete false advertisement. When we arrived, we were told the hot tub was not working. We asked for some type of accommodation or compensation for the inconvenience and they refused to accommodate us. We didn't stay for our second night due to the disappointment and their deceitful ways. They refused to refund us for our last night stay even though we canceled 24hours prior to leaving. Don't stay here!! The photos are completely deceiving and inaccurate. They won't refund you if anything is not as expected. Complete disappointment.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Love it

Best place ever! The view and service was amazing, the owner stays in the property so it’s a very personal experience.
Stayed 2 nights in Jul 2025

6/10 Okay

Dustin

Stayed 1 night in Jul 2025

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good property to have uninterruptwd views of the Arenal volcano. It is 30 mins from la fortuna. Very peaceful location.
Stayed 2 nights in Jul 2025

10/10 Excellent

SAIKRISHNA, CEDAR PARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and surroundings
Stayed 1 night in Jun 2025

8/10 Good

Smitha

Stayed 1 night in Jun 2025

8/10 Good

Roberto Cordero

Stayed 4 nights in Jun 2025

10/10 Excellent

Benjamin, Gig Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with a touch of history and the best views of the volcano you could possibly imagine. Friendly staff, excellent food, great activities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location and amazing staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Eniola

Stayed 3 nights in May 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Staff
Stayed 4 nights in May 2025

10/10 Excellent

Abhishek

Stayed 1 night in May 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Beautiful views, if you stay in the rooms on the top of the hill. The view of Arenal is amazing. The staff were friendly and helpful when asked. Good : View, Quiet Environment, Friendly Staff, well maintained gardens Neutral : Vehicle 100% required, Some parts of the hotel clearly need a bit of updating or repair, but mostly not too serious. Bad : Food (not terrible, but not good), Price, should be closer to 100$ per night considering you really have to leave to enjoy the area or get good food, services offered at the hotel front desk are very high, including transportation and tourist activities in the area (this won't impact you if you make arrangements yourself) Overall, if you want to see the view, maybe call ahead and get a drink around sunset there, but otherwise this place is probably not your best option.
Stayed 2 nights in Apr 2025

6/10 Okay

Damaris

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs TLC The staff is welcoming but the property needs upkeep
Stayed 3 nights in Apr 2025

4/10 Poor

Barbara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The road to the lodge was washed out and we couldn’t get our car up the steep incline with hairpin turns. One of the men had to get our car passed that area but left us to drive the rest of the way up the dangerous road. The view was amazing, but the chalet was dated and old. Staff was amazing but limited.
Stayed 2 nights in Apr 2025