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Hotel Arenal Lodge

3.0 star property

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Photo gallery for Hotel Arenal Lodge

Property entrance
Lobby sitting area
Master Suite | In-room safe, iron/ironing board, free WiFi, bed sheets
Standard Room, Garden View | In-room safe, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar

Explore the area

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Mistico Arenal Hanging Bridges Park
    ‪5 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • Arenal Volcano
    ‪11 min drive‬
  • La Fortuna (FON-Arenal)
    ‪23 min drive‬

Room options

View all photos for Junior Suite (1 Bed)

Junior Suite (1 Bed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite (1 Bed)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Standard Room, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet (1 King Bed)

Terrace/patio

Chalet (1 King Bed)

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Master Suite

  • 200 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Apartment (1 Planta Baja)

Apartment (1 Planta Baja) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment (1 Planta Baja)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (2 Beds)

Junior Suite (2 Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite (2 Beds)

  • Mountain view
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Standard)

Family Suite (Standard) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite (Standard)

  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment (Planta Alta)

Apartment (Planta Alta) | In-room dining

Apartment (Planta Alta)

  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Chalet (2 Queen Beds)

Chalet (2 Queen Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Chalet (2 Queen Beds)

  • Mountain view
  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About this property

Hotel Arenal Lodge

3-star La Fortuna hotel walkable to Lake Arenal
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
Hotel Arenal Lodge offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments.
Hotel Arenal Lodge features a full-service spa, 2 hot tubs, an outdoor pool, and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This family-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Arenal Lodge is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10 AM.
La Fortuna - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fortuna

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 floor
  • 100% renewable energy
  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

VALERIE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property up in the clouds. On clear days you can see the lake. Staff was excellent, front desk was very helpful with recommendations and best ways to see the area. The property is well kept for its age. The major draw back is the road to the property is rough especially at night. There was absolutely no lighting for 2 km until you get up to the property itself
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and serene place in the middle of the rain forest. Spotted a family of white nose coaties. Large family suite was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. I liked the hot tubs and pool for the kids. The restaurant was convenient and loved the included breakfast. The staff would leave fruit scraps out for the birds in the morning and it was lovely to watch the birds at breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Niorka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! It’s in a quiet and beautiful location with stunning views of Arenal Volcano and the rainforest. It really felt like a peaceful escape into nature.
Stayed 4 nights in Dec 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stay here so didn't get to enjoy many of the amenities. But the hot tub was nice and the restaurant food really good. Our rooms was charming. The only drawback was a huge rain storm overnight. We could understand hearing the rain on the roof, but there was something banging from the wind that kept us up a bit. Otherwise the hotel is in a great location to everything.
Stayed 1 night in Jan 2025

10/10 Excellent

Ignacio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

NAVNEET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Paula

Traveled with family
Liked: Staff & service
It was very quiet and beautiful, and the staff were kind and helpful. The room was a good size and it was nice having a seating area at the front patio. However, the room was dark and there was no fan in the bathroom, so our room felt damp alot of the time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Prabakar, Holland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Deanette

Traveled with family
Liked: Cleanliness, staff & service
The property is beautiful the view of el arenal is gorgeous. The drive up to the actual hotel is pretty wild especially at night it felt so scary through the dark winding road like if you were in a Jurassic Park movie. During the day the ride was much more manageable but definitely not for an unseasoned driver. We came during dry season yet there was a lot of rain making the drive scarier. However the view and property ambience was worth it. Property could use some extra amenities to make it top notch, specifically you can hear every creak through the walls and floors. Overall our family had a very nice time. The staff at the restaurant was lovely. Pura vida!
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael, Largo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jungle trail on the property was great. We saw a lot of wildlife and plants. The food at the lodge was very good and breakfast included was delicious. We stayed in the Chalet and had amazing views. Overall the property was great but highly recommend checking in during the day due to the 2km drive off the main road to the property.
Stayed 6 nights in Dec 2024

8/10 Good

Juveria

Traveled with family
Liked: Cleanliness, staff & service
Arenal lodge is much further than the main town of La Fortuna so transporting is harder. Most tour companies charge extra to pick/drop from this location. The rooms are outdated and we also felt like there were some unnatural activity like ghosts on the property. One of the nights we stayed, we kept hearing the doors slamming and stomping upstairs. The doors were not visibly slamming so not sure what was going on. We also heard people talking at night but there weren't any additional guests in the area we were staying at. The second night, thankfully, it wasn't so bad. Otherwise, the property is very nice, there is a jungle trail which honestly was so much fun to explore. The reception guy in the AM was very helpful, the guy in the PM was not.
Stayed 2 nights in Dec 2024

10/10 Excellent

Danica

Stayed 2 nights in Dec 2024

10/10 Excellent

Lawrence

Stayed 3 nights in Dec 2024

10/10 Excellent

Ratish

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuella

Liked: Cleanliness, staff & service, amenities
It's a nice lodge just to get there from the entrance it's s a bit difficult.
Stayed 2 nights in Nov 2024

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service
The drive up to the hotel is very long, windy, and not in the best condition. Friendly staff and rooms have amazing view of the volcano. Complimentary breakfast and free WiFi.
Stayed 1 night in Nov 2024

8/10 Good

Manish

Liked: Cleanliness, staff & service
Property is ok, a bit old but the access is very inconvenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the volcano. Great Pina coladas.
Stayed 1 night in Nov 2024

10/10 Excellent

Rui

Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location needs to be remolded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service
The views are spectacular. I wasn’t expecting to be able to look out of my window and have such a clear view of the volcano. It was really amazing. We did not have hot showers during our stay and that was the only downfall. The front desk staff said that it was not a normal occurrence.
Stayed 1 night in Sep 2024

8/10 Good

Mohan, BOLINGBROOK

Stayed 2 nights in Sep 2024