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Superior Room, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Accessible, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Hotel Los Lagos Spa & Resort features a full-service spa, hot springs, and 11 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include conference space. This family-friendly hotel also offers an indoor pool, a children's pool, and a nightclub. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Onsite self parking is complimentary.

Hotel Los Lagos Spa & Resort is a smoke-free property.

  • Daily
  • Waterslide
  • Number of indoor pools - 1
  • Number of outdoor pools - 11
  • Water dispenser
  • Number of hot tubs - 1
  • Locally-owned & organized tours & activities
  • Number of bars/lounges - 1
  • Showcase for local artists
  • Number of poolside bars - 1
  • Full-service spa
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Front desk (limited hours)
  • Conference space
  • Free breakfast
  • Business center
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 500
  • Spa services on site
  • Area shuttle (surcharge)
  • Number of meeting rooms - 2
  • Terrace
  • Free buffet breakfast
  • Number of restaurants - 1
  • Conference space size (feet) - 5382
  • Snack bar/deli
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Accessible shuttle
  • Total number of rooms - 96
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Number of accessible parking spaces 4
  • Off-street parking

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 11
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Wireless internet access
  • Shower only
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 50+ Mbps

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site

Nearby Activities

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ziplining on site
  • Horse riding/rental on site
  • Hot springs on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Grey water recycling system

Service animals are allowed

Service animals are exempt from fees/restrictions

Humane animal treatment

Front desk opens daily at 6:00 AM

Front desk closes daily at 10 PM

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Renewable energy source - solar

Debit cards

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Los Lagos Spa & Resort
  • Hotel Los Lagos Spa & Resort Fortuna
  • Los Lagos Spa
  • Los Lagos Spa Fortuna
  • Hotel Los Lagos Spa Resort La Fortuna
  • Hotel Los Lagos Spa Resort
  • Los Lagos Spa La Fortuna
  • Los Lagos Hotel Spa And Resort
  • Los Lagos Spa & La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel
  • Hotel Los Lagos Spa & Resort La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Reviews

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