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Hotel Los Lagos Spa & Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Exterior
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Garden
Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
  • Spa
  • Breakfast included

Explore the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    2 min walk
  • Restaurante Papiro
    11 min walk
  • Transmonteverde Bus Terminal
    118 min drive
  • La Fortuna (FON-Arenal)
    10 min drive

Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Similar properties

Hot springs

Arenal Manoa & Hot Springs Resort

Pool
Breakfast included
Spa
Kids pool
4.8 out of 5, Exceptional, (1009)
The price is $378
per night
$427 total
includes taxes & fees
Jan 6 - Jan 7
Arenal Manoa & Hot Springs Resort

About this property

Hotel Los Lagos Spa & Resort

3.5-star La Fortuna hotel steps from Los Lagos Hot Springs
This smoke-free hotel features 11 outdoor pools, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a nightclub, and a bar/lounge. Housekeeping is available on request.
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Hotel Los Lagos Spa & Resort features a full-service spa, hot springs, and 11 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include conference space. This family-friendly hotel also offers an indoor pool, a children's pool, and a nightclub. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Onsite self parking is complimentary.

Hotel Los Lagos Spa & Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Spa tub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 890 out of 1103 reviews" "
Rating 8 - Good. 159 out of 1103 reviews" "
Rating 6 - Okay. 32 out of 1103 reviews" "
Rating 4 - Poor. 13 out of 1103 reviews" "
Rating 2 - Terrible. 9 out of 1103 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded my expectations. Staff was kind and very accommodating. The souvenir shop had the best stuff plus the means were delicious.
Stayed 5 nights in Sep 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Stayed 1 night in Sep 2024

10/10 Excellent

Elena Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
great resort very close to many restaurants and plenty to do around!
Stayed 3 nights in Sep 2024

10/10 Excellent

Chloe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, clean, nice staff. Hot springs available even with rain and nice covered areas to enjoy! Breakfast was delicious. Easy check-in / check-out
Stayed 3 nights in Sep 2024

10/10 Excellent

Sanam, North Vancouver

Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place for families!
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Hot springs, pools landscaping, room, staff, scenery including Areal mountain. Transportation. Not enough lounge chairs at pool.
Stayed 6 nights in Sep 2024

10/10 Excellent

Linda, Pasadena

Liked: Amenities
We had a great time. We wish we had stayed longer!
Stayed 2 nights in Aug 2024

10/10 Excellent

adriana

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Azia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property, beautiful and spacious with so much to see. I would recommend to anyone looking in the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful, staff was friendly and it wasn't crowded, i was able to always have my own hot spings pool . What would make this property a 10/10 opposed to a 8/10 is if it was all inclusive, and i didn't have to feel like everytime i ordered something i need to pull out money.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The pools and hot springs were phenomenal! The setting is amazing- great views of the volcano! And so close to La Fortuna and all the amenities and excursions in the area! I will definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Los Lagos. Great staff and the views are amazing. Highly recommended.
Stayed 3 nights in Sep 2024

10/10 Excellent

MIRIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the quiet, relaxing and clean atmosphere. We enjoyed nature and we definitely would recommend. We go every year and have not been disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lizbeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Johnny in the bar area is the best one! Good Food and good service. Everyone treats you very kindly. Pura Vida
Stayed 6 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and delicious breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! Everything was perfect!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very clean and outstanding customer service.
Stayed 4 nights in Aug 2024

8/10 Good

Evin

Liked: Cleanliness, staff & service, room comfort
Good value and Beautiful Property
The grounds and property of the resort are magnificent. It's beautiful everywhere you look. The rooms are outdated and badly need renovation. We also had a few creepy crawler bugs--most of which we were not familiar with, get into the room. It wasn't surprising because there is gap all around the door to the room for them to enter. One of the walls in the bedroom was peeling from water damage and looks like it had been that way for quite some time. The pools are very nice, but there are not enough lounge chairs and can get very crowded and loud because there are a lot of families with children staying there. It's best to go early in the morning if you prefer a little quiet. The Spa is nice and the massage room, while cool with a fan, had doors open to a small private deck and the fresh air breeze coming in was lovely. The breakfast is ok, but it gets pretty old after seven days. It's pretty much the same every day with little variety throughout the week. However, it's a great location--easy to get into town with a car or Uber, and it's a very good value, which makes it possible for so many families to stay there. The best part of the stay was the wonderful staff. They were very responsive and attentive and did everything they could to ensure we enjoyed our stay. We weren't thrilled when we first arrived. But we were sad to leave when it came time to go.
Stayed 8 nights in Aug 2024