2/10 Terrible
Raya
Traveled with family
Apr 16, 2025
Disliked: Amenities
I honestly don’t understand how this hotel got such a high rating. I rarely leave bad reviews, but my experience at this hotel was really disappointing. The room was nothing like the photos—small, outdated, and not very clean. The bathroom had a weird smell of urine that didn’t go away. We were so grossed out by the beds that we just slept in our clothes. I brought my wet towels to the front desk and asked for replacements. To my surprise, the owner told me those were the only towels they had! He said he would dry them and have them sent to my room within 30 minutes. Of course, that never happened. I'm still baffled that a hotel doesn’t keep extra towels on hand—it’s honestly unacceptable. I couldn’t wait to check out. Save yourself the trouble and book somewhere else.
Raya
Stayed 2 nights in Apr 2025