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Hotel Mountain Paradise

3.5 star property

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Photo gallery for Hotel Mountain Paradise

Outdoor pool, sun loungers
Property video
Property grounds
2 restaurants, lunch, dinner served; international cuisine
Honeymoon Villa | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Pet friendly
  • Room service
$156
includes taxes & fees
Aug 23 - Aug 24

Explore the area

View in a map
Arenal Volcano, San Carlos, San Jose, La Fortuna, Alajuela
  • Los Lagos Hot Springs
    ‪3 min drive‬
  • Baldi Hot Springs
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪6 min drive‬
  • La Fortuna (FON-Arenal)
    ‪14 min drive‬

Room options

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Villa Arenal | 1 bedroom, down comforters, pillowtop beds, in-room safe

Villa Arenal

  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Villa

Presidential Villa | 1 bedroom, down comforters, pillowtop beds, in-room safe

Presidential Villa

  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Casita Premium

Casita Premium | 1 bedroom, down comforters, pillowtop beds, in-room safe

Casita Premium

8.8 out of 10
Excellent
(14 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Honeymoon Villa

Honeymoon Villa | Terrace/patio

Honeymoon Villa

  • 1055 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Garabito

Villa Garabito | 1 bedroom, down comforters, pillowtop beds, in-room safe

Villa Garabito

8.0 out of 10
Very good
(2 reviews)
  • 914 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Bed

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About this property

Hotel Mountain Paradise

3.5-star La Fortuna hotel close to Baldi Hot Springs
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Hotel Mountain Paradise offers 46 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Each accommodation is individually decorated. Pillowtop beds feature down comforters. Plasma televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Devas Spa has massage/treatment rooms and couples treatment room(s). Services include Swedish massages, facials, body wraps, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Hotel Mountain Paradise features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Hotel Mountain Paradise is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Ave del Paraiso - This poolside restaurant specializes in international cuisine and serves lunch and dinner.
Arenal Koita - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arenal Koita
  • Ave del Paraiso

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hand-held showerhead
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 260 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1

Property is also known as

Hotel Mountain Paradise
Mountain Paradise
Mountain Paradise Fortuna
Mountain Paradise Hotel
Mountain Paradise Hotel Fortuna
Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park
Mountain Paradise Hotel La Fortuna
Mountain Paradise Thermal Hotel La Fortuna
Mountain Paradise Thermal Hotel
Mountain Paradise Thermal La Fortuna
Mountain Paradise Thermal
Hotel Mountain Paradise Thermal & Spa La Fortuna
La Fortuna Mountain Paradise Thermal & Spa Hotel
Hotel Mountain Paradise Thermal & Spa
Mountain Paradise Thermal & Spa La Fortuna
Mountain Paradise Hotel
Mountain Paradise Thermal

Hotel Mountain Paradise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 843 reviews
Rating 8 - Good. 236 out of 843 reviews
Rating 6 - Okay. 83 out of 843 reviews
Rating 4 - Poor. 35 out of 843 reviews
Rating 2 - Terrible. 27 out of 843 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

man

Stayed 2 nights in May 2025

8/10 Good

Steffi

Traveled with family and small children
Liked: Amenities
Friendly staff and pretty room
Stayed 2 nights in May 2025

8/10 Good

Lyleanna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and ease to explore La Fortuna. Wish the "kitchenette" had a microwave which would have really helped our stay. Overall, would stay here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kottayam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Room upgrade was an unexpected bonus but the suite was too large for the 2 of us.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sara

Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space, kids love the pool. Good base location for day trip adventures.
Stayed 2 nights in Apr 2025

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was wonderful and the property was amazing
Stayed 5 nights in Apr 2025

8/10 Good

Yanfen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottages were well spaced apart with plants/shubbery providing added privacy. The showers provided full size hygiene products that were better quality than what we had brought which came in handy since you end up showering more than expected with all of the expeditions available. The only thing that would be an added bonus is if this property had a laundry facility for guests.
Stayed 5 nights in Apr 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Each cottage is perfectly spaces away from one another and shrubbery around the cottages provides added privacy as well as opportunities to observe wildlife. All of the staff were friendly and personable.

6/10 Okay

sanghita, toledo

Traveled with family
Liked: Cleanliness, staff & service
Overall beautiful backdrop but a dated property, maybe was great 20 years ago, overall clean and attentive staff. The breakfast buffet was just basic the pool wasn’t as good either.
Stayed 4 nights in Apr 2025

10/10 Excellent

Liam, New London

Stayed 3 nights in Apr 2025

2/10 Terrible

Gherzon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brittini, Medford

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was beautiful, delicious breakfast, food and drinks pricey.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, warm pool
Stayed 4 nights in Apr 2025

2/10 Terrible

Lany

Traveled with partner
Disliked: Cleanliness, amenities
The hotel room was dirty, moldy and anti hygienic. We only spent 7hrs in the hotel because of the hour that we got there 2:45am. The photos of the hotel are from a long time ago because the rooms definitely do not look like the pictures. Horrible would not recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Stayed 1 night in Apr 2025

6/10 Okay

Diannel

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Hotel is large, nice pool
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not say enough about this property and its staff. The villages are really beautiful with an amazing view of the volcano. The staff is amazing. They did everything to accommodate my family one extra night. Thanks!!!
Stayed 1 night in Mar 2025

8/10 Good

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and receptive. The views from our room were incredible. We stayed with our family and the accommodations were very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, nice gardens and excellent view of the Arenal volcano mountain. The food was delicious and staff friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, they were above and beyond...I had a zoom meeting and was stress out were to take this call and manager and staff accommodated me in one of their offices so I could take the call. Rooms are spacious and you will see a beautiful garden around every single room. I would definitely recommend this place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ares

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and hotel staff was kind and professional
Stayed 3 nights in Feb 2025