Hotel Secreto La Fortuna

3.0 star property

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Photo gallery for Hotel Secreto La Fortuna

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Deluxe Double Room | Pillowtop beds, in-room safe, desk, blackout drapes
Reception
Deluxe Double Room | Pillowtop beds, in-room safe, desk, blackout drapes
Superior Room with Two Double Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Parking included
$127
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
100 meters north of public clinic, La Fortuna, Alajuela, 21007
  • Place, La Fortuna Park
    ‪3 min walk‬
  • Place, Puentes Colgantes del Arenal
    ‪5 min walk‬
  • Place, Arenal Adventure World
    ‪3 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪5 min drive‬

Room options

Superior Room with Two Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room (1 King Bed)

9.6 out of 10
Exceptional
(18 reviews)
  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 172 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Secreto La Fortuna

3-star La Fortuna hotel with 1 outdoor pools, connected to a shopping center
An outdoor pool, a children's pool, and tour/ticket assistance are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a front-desk safe.
Hotel Secreto La Fortuna offers 18 air-conditioned accommodations with safes and designer toiletries. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This La Fortuna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Secreto La Fortuna features an outdoor pool and a children's pool. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.

Hotel Secreto La Fortuna is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Secreto Fortuna
Secreto Fortuna
Secreto Fortuna Hotel
Hotel Secreto La Fortuna Costa Rica/Arenal Volcano National Park
Hotel Secreto La Fortuna
Secreto La Fortuna
Hotel Secreto La Fortuna Hotel
Hotel Secreto La Fortuna La Fortuna
Hotel Secreto La Fortuna Hotel La Fortuna

Hotel Secreto La Fortuna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 633 out of 855 reviews
Rating 8 - Good. 174 out of 855 reviews
Rating 6 - Okay. 31 out of 855 reviews
Rating 4 - Poor. 11 out of 855 reviews
Rating 2 - Terrible. 6 out of 855 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noemi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las facilidades impecables y el servicio excelente.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful property...we even saw sloths in the trees above the property! The front desk was very nice and helped us by booking and recommending local tours. Breakfast was good, fresh fruit, and 3 options to choose from that were cooked to order. Shops and restaurants are within walking distance. I would highly recommend!
Stayed 4 nights in Sep 2025

10/10 Excellent

MARIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Central Park in Fortuna, dining options, clean, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Hemwattie

Stayed 2 nights in Sep 2025

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this property. Could walk to all the stores and restaurants. Staff super friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Devonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty surroundings. Near most of the attractions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Rooms equiped for travelers (clothes drying rack). Easy walk to restaurants in town but still felt like away.
Stayed 2 nights in Aug 2025

10/10 Excellent

Manoj Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super sweet and he being a photographer himself tried to give me the best spots in costa rica for wild life. The hotel had more birds than Monteverde itself, we saw a sloth on a tree in the hotel premises. Cozy, very eco friendly, homemade breakfast. There is a restaurant right outside the hotel called Familia Restaurante, the food was very tasty! Highly recommend Secreto!
Stayed 1 night in Aug 2025

6/10 Okay

Leilanny

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
My wife and I stayed at this hotel for 3 nights and 4 days. Unfortunately, we were very disappointed when we saw not only our room but the hotel itself. Pictures make it look better than it is - though it's beautiful and is surrounded by trees, flowers, and plants, we were left very disappointed. We thought we booked the room with a balcony, only to find out we were placed in a single-level room. The room either has clear sliding doors as the main entrance, so, you can either get sunlight and be able to see outside but have zero privacy, or, you can have privacy but not get sunlight or be able to see outside. Those sliding doors need to get some sort of mirror film where you can see outside but people outside can't see in your room. The TV had very little channels available, and half of the channels didn't have sound - just the image. The channels that did have sound kept going in and out and we kept on getting a "no signal" error every couple seconds. There is only one thin mirror in the room, not very useful for a room where there's more than one people staying. Another thing, we struggled to get hot water. The last night was fine, but every day/night before that we'd only get maybe 3 minutes of hot water then it'd get cold. Another important detail: the walls are VERY thin. We stayed in room 11 and all we could hear for the 4 days we were there was the man in room 10 coughing and coughing. The pool is VERY small. The sitting area is very limited. Free breakfast was great.
View to the main (sliding) door from the inside
View out (and in). Straight down the walk-way, directly straight down to  the pool.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mavis

Liked: Staff & service, amenities, property conditions & facilities
I had a very nice stay at the hotel.Distance to the city is about 5mins walk.I didn't have to take an uber at all Rooms were clean.Hotel staffs were very polite
Stayed 5 nights in Aug 2025

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, excellent breakfast, fast service, friendly staff, close to town, safety box in room, good size mini fridge .
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Gisselle

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 3 nights in Aug 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Hotel Secreto La Fortuna

Our experience at this hotel was extremely disappointing. We arrived after 9 PM, well past check-in time, and were given a room with a broken air conditioner. The room was unbearably hot, the refrigerator was unplugged, and it was obvious the space hadn’t been properly prepared. When we reported the AC issue, staff only tried switching the remote, even though the unit itself was broken. After repeated requests, we were finally offered another room, but it was a downgrade, dirty, and smelled strongly of mold. At that point, the conditions were unacceptable, and we had no choice but to leave and book another hotel at our own expense. The staff showed little effort or compassion in resolving the situation, which made the experience even worse. This property did not meet basic hospitality standards, and I would not recommend it to anyone expecting clean, comfortable accommodations or reliable service.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice central location

Great location- easy walk to town. Breakfast was good but limited choices.
Stayed 4 nights in Aug 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient, close enough to the restaurants and shops but far enough to be quiet and peaceful.
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness
The service was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Sameer B, Arcadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff Ilymena was very helpful and courteous
Stayed 1 night in Aug 2025

10/10 Excellent

Sameer B, Arcadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and accommodating especially the front desk female staff
Stayed 1 night in Aug 2025

8/10 Good

Malhar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✅ The staff was amazing. ✅ As a vegetarian, I found the breakfast had ample options. The staff even made hot-cocoa for the kids. ✅ The hotel in general is great too -- offering view of the Arenal Volcano. ✅ The hotel is situated in the heart of "LaFortuna downtown" so most places were in ~5-10 mins walkable distance -- though we drove due to heavy rain. ✅ The TV is smart-TV so Netflix/YouTube etc were built in. ❌ There are geckos (which I thought were lizards) everywhere. I expected them to see outside, but they were lurking inside the room. So, we were always afraid of opening bags. The staff did eliminate one of them on the first day. But we come back after dinner, and two other tiny ones show up. We always kept patio door closed, but either the geckos were hiding behind furniture from the beginning or they sneaked in from under the door. ❌ The AC never cooled -- even after setting to 17c (~62f) the room felt damp, humid and hot. ❌ The bathroom does not have exhaust fan. Overall, I enjoyed my stay at the hotel, and would definitely stay again on my next trip.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and nice staff

We stayed for 2 nights The hotel is in a good location, 5 mins from the main drag and the various restaurants and shops Staff very helpful and pointed out a sloth in the tree above reception Nice pool and simple but smile cooked breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

A great stay here, the staff were amazing and the rooms cleaned daily. The breakfast was good. I would stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Franziska

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiden secret

Always a pleasure to stay here. Beds are very comfy. And the breakfast menu has great options to chose from.
Stayed 3 nights in Jul 2025

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located near shops and dining. Rooms were comfortable. View was pretty.
Stayed 3 nights in Jun 2025