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Sueno Dorado Hot Springs Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sueno Dorado Hot Springs Hotel

Hot springs
Hot springs
Reception
Reception
Reception

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast included
  • Spa
  • Laundry

Explore the area

Map
142, carretera La Fortuna, Hotel Sueno Dorado, La Fortuna, Alajuela, 21007
  • Paradise Hot Springs
    2 min walk
  • Kalambu Hot Springs
    3 min walk
  • Baldi Hot Springs
    4 min walk
  • La Fortuna (FON-Arenal)
    12 min drive

Room options

View all photos for Standard Quadruple Room

Select Comfort beds, WiFi, bed sheets, wheelchair access

Standard Quadruple Room

  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Select Comfort beds, WiFi, bed sheets, wheelchair access

Deluxe Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room

Honeymoon Room | Select Comfort beds, WiFi, bed sheets, wheelchair access

Honeymoon Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Select Comfort beds, WiFi, bed sheets, wheelchair access

Family Room

  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

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About this property

Sueno Dorado Hot Springs Hotel

4-star La Fortuna hotel walkable to Los Lagos Hot Springs
Along with 5 outdoor pools, this hotel has a restaurant and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sueno Dorado Hot Springs Hotel offers 11 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature Select Comfort mattresses. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Housekeeping is offered on request and in-room massages can be requested.

5 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

There are indoor hot springs and 3 outdoor hot springs open between 10:00 AM and 9:00 PM. The temperature in the hot springs is set to 90°F.

Sueno Dorado Hot Springs Hotel features 5 outdoor swimming pools. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers hot springs, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site. A total renovation of this property was completed in August 2022.

Sueno Dorado Hot Springs Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Sueno Dorado Hot Springs Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 4 indoor/outdoor hot springs
  • 5 outdoor pools
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the riverwalk
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Spa

  • 3 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 10:00 AM - 9:00 PM
  • Hot springs water temperature - 90 ºF
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Indoor hot spring
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Front entrance ramp
  • Grab bar in bathtub (40 inches high)
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Built in 100
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 7 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Airport shuttle fee: USD 160 per vehicle (one-way, maximum occupancy 9)
  • Airport shuttle fee per child: USD 160 (one-way)
  • Pet deposit: USD 20 per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 7 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Property Registration Number 93065344

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sueno Dorado Hot Springs
Sueno Dorado Hot Springs Hotel Hotel
Sueno Dorado Hot Springs Hotel La Fortuna
Sueno Dorado Hot Springs Hotel Hotel La Fortuna

Sueno Dorado Hot Springs Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 2 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 4 out of 24 reviews" "
Rating 2 - Terrible. 5 out of 24 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jose Alexandro, Huixquilucan

Traveled with family
Liked: Cleanliness, staff & service
Clean place with nice view and swimming pool
Stayed 1 night in Aug 2024

10/10 Excellent

Netsai, COnshohocken

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Riann

Liked: Cleanliness, staff & service, property conditions & facilities
Staying here was wonderful. The staff was accommodating to our delayed flight. Breakfast was great. The hot springs were great. We will be back!

6/10 Okay

Cindy

Liked: Cleanliness
Reception was welcoming and friendly. I was allowed to borrow an umbrella walking in the rain while visiting a nearby hot springs. Breakfast was good, even though I missed one day due to leaving too early for a tour. My room was clean, but a bit worn and needs updating. I was unaware that I would be placed in a room (#3) next to an unoccupied one going through construction because the work went on until nearly 8 pm on the first evening I stayed. It was unpleasant, especially trying to rest after a long day out on tour. The shower did not have hot water at all, so both nights, I took cold showers. For this reason alone, I may not stay at this property again. If they update their rooms in the near future, I will reconsider. I also requested that my room not be serviced until after check out, but noticed housekeeping entered, anyway. The room rates were reasonable, and the wildlife around property as well as the view of Arenal Volcano were wonderful. Those were the highlights of my stay as well as the friendliness of staff. I would have given a much lower rating on this property had I been completely unsatisfied.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto!
Todo excelente, aocgedor y comida deliciosa.
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff was very friendly and the food was good. The hot springs and pool area were nice. The hotel rooms were very dated and our door frame was broke.
Stayed 3 nights in Mar 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smaller budget friendly resort with hot springs
Very nice staff. Small grounds with great views of Volcano. Boutique size place, maybe only 10 rooms and nice but small pool deck and 4 hot springs. Great breakfast, very convenient in and out location with a car. Not a fancy big resort place but was absolutely fine and budget friendly, would recommend no problem. Other "grand" volcano hot spring resorts were actually sold out so I picked this one and was very happy, and was lower cost overall with a great breakfast and very friendly staff. No restaurant for evening meals FYI. Not that kind of resort place. I liked the larger hot spring by the bar with music playing and in the sun with a view of the volcano, I spent an afternoon hanging out there in the spring and talking to people, looking at the volcano and getting drinks from the bar.
Stayed 3 nights in Feb 2024

6/10 Okay

Michelle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I appreciated the owner's willingness to give a refund, they are very kind. The property is pretty dingy for this pricepoint. I had to sweep and clean when we arrived. There wasn't hardly any items needed to be able to cook in the kitchen.
Stayed 2 nights in Jan 2024

2/10 Terrible

Luis

Stayed 2 nights in Jan 2024

4/10 Poor

Priscilla

Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Dec 2023

2/10 Terrible

Divya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no WIFI in the rooms, rude staff and they messed up our activity bookings. Every day breakfast was almost the same with long waiting despite telling them in advance of activity pickup times. Staff is only there between 7am and 9 pm and the room and the hotel has no lockers. The pools close by 9 pm also. Rooms were not sound proof, could hear everything from next room and repairs on the property started early in the morning with contractors talking loudly the whole time.
Stayed 5 nights in Dec 2023

2/10 Terrible

Prathibha

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not worth the money. It is as same as any motel service. No proper check in, no chafer service, rooms are dirty, breakfast served late, not a good breakfast. Overall, I would not pay hefty amount that they are charging for, it is worthless.
Stayed 2 nights in Dec 2023

2/10 Terrible

domingos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worse hotel ever stay away
we booked the hotel for four days and left after the first night...this is the picture of false advertising ..the room is very dirty and old...the shower head it was electric with tapes all around shutting water all over ..the sheets was smelling very bad ...no internet whatsoever . the breakfast was a joke...they should be ashamed of calling that a hotel...you should look elsewhere ...terrible experience....
Stayed 4 nights in Oct 2023

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Guillermo

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Karol

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
Todo pésimo. La app indica el check in a las 10am y me dieron la habitación a las 3:00pm ( publicidad engañosa), las camas no tenían cobija, el día de hoy 2ue estaba hospedada las piscinas con agua termal estaban vacías. El desayuno una muy mala puntuación, y el trato no fue del todo gentil.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Instalaciones buenas, staff amable, solo como sugerencia, diría que ofrezcan más ropa de cama al ingresar, pues solo las sábanas podrían no ser suficientes a pesar del clima cálido, de lo demás, excelente!
Stayed 2 nights in Nov 2023