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Volcano Lodge Hotel & Thermal Experience

4.0 star property

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Relax in a serene outdoor setting with gazebos and comfortable seating, taking in the breathtaking views of the surrounding mountains and lush greenery.
Property video
Relax in a serene outdoor setting surrounded by lush greenery and interconnected hot tubs.
Guests can enjoy a serene water feature surrounded by lush tropical plants and a small waterfall.
Relax and socialize in our inviting bar area with a long counter, comfortable seating, and a foosball table.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪19 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room (Thermal)

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $417 total
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About this property

Volcano Lodge Hotel & Thermal Experience

4-star La Fortuna lodge close to Ecotermales Fortuna
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Volcano Lodge Hotel & Thermal Experience features hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. The lodge offers a restaurant. Guests can unwind with a drink at one of the lodge's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly lodge also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Volcano Lodge Hotel & Thermal Experience is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1005 reviews
Rating 8 - Good. 187 out of 1005 reviews
Rating 6 - Okay. 48 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds were lush with tropical foliage - room had patio where we sat outside and watched/listened to creek, birds, misty rain and viewed Arenal volcano. Lots of Thermal pool areas to choose from, not crowded. Breakfast had good selection.
Stayed 2 nights in Apr 2025

4/10 Poor

anna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Reshma

Stayed 1 night in Apr 2025

10/10 Excellent

PRIYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds. Rooms were a little dark and definitely had the jungle touch with some insects finding paths inside. Close to town and activities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Glen, Blaine

Stayed 3 nights in Apr 2025

10/10 Excellent

benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m in the Spa is awesome. One of the cooler hotels I have stayed in in the past year. As an id traveler, I wouldn’t highly recommend this to anyone looking to go on a La Fortuna adventure.
Stayed 2 nights in Dec 2024

8/10 Good

Indumathy

Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Stayed 4 nights in Feb 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout with a lot of trees and flowers. The rooms were a little dated.
Stayed 4 nights in Mar 2025

4/10 Poor

Cristi

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Restaurant food very expensive and not very good. Not allowed to bring snacks or drinks in pool area was a unfortunate. Hotel grounds were well kept and rooms were clean
Stayed 2 nights in Mar 2025

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very outdated. We had the king size bed room with a private thermal pool. It was just okay. Nothing special and probably wouldn’t have spent the extra money for the private thermal. The sauna on the property is tiny and the hot springs was basic. You have to rent towels by handing in tickets and if you lose it, it’s $20/towel. The employees always look annoyed when they have to give towels out as they are doing multiple jobs, i.e, bartending, servers, host at the restaurant. They look a bit overwhelmed….. The property is VERY large so if you’re not renting a car and your room happens to be further in the back, it can easily be a 1/2-3/4 mile walk to the reception. The only great thing about our stay is the breakfast which was buffet style and had a great spread. Would most likely try another place when we return to La Fortuna
Stayed 4 nights in Mar 2025

10/10 Excellent

claudia

Traveled with family and small children
Liked: Amenities
Very nice and hospitable people. Perfect place to stay. Thank you for your upstanding service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hrushikesh, PLANO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in early and the room was available. That never happens.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam, League City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but they did charge me $90 deposit. which was supposed to be returning my card and it never came back so keep an eye on that.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. The dining was good and we enjoyed the pool and hot springs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience a sanctuary with volcano views

Stayed 3 nights in Mar 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. All staff very friendly and helpful. Good work! 👍
Stayed 2 nights in Mar 2025

6/10 Okay

Miriam

Liked: Staff & service
Disliked: Property conditions & facilities
This is much more like a 3 star or 2.5 star resort. The staff very friendly, but the windows in the rooms didn’t fully close which allowed in bugs/lizards. Staff very friendly and they let us check in early. The hot springs were cool - but not well lit in the dark, making them not very inviting at night at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Sonia, Markham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food could be a tad better but other than that, my experience was amazing, peaceful and perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and nice property
Stayed 5 nights in Feb 2025

10/10 Excellent

Maheshkumar, Fulshear

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent place
Stayed 2 nights in Mar 2025

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds

Hot springs, great food, great view, great surroundings
Stayed 3 nights in Mar 2025

10/10 Excellent

constance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous room with a private thermal bath and a spectacular view of Arenal volcano. The dinners were fabulously gourmet ( though expensive). The pools were wonderful, staff helpful in booking excursions. It was a great place to stay. Lovely birds on the property, away from the noise and bustle of La Fortuna. I would definitely stay there again. Breakfast was a wonderful buffet.
Stayed 3 nights in Mar 2025