Volcano Lodge Hotel & Thermal Experience

4.0 star property

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Hot springs
4 outdoor pools, pool umbrellas, sun loungers
Game room
4 outdoor pools, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
$174
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪19 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room (Thermal)

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Volcano Lodge Hotel & Thermal Experience

4-star La Fortuna lodge close to Ecotermales Fortuna
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Volcano Lodge Hotel & Thermal Experience features hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. The lodge offers a restaurant. Guests can unwind with a drink at one of the lodge's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly lodge also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Volcano Lodge Hotel & Thermal Experience is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay at Volcano lodge, it’s very close to La fortuna city, where we can eat and walk around and buy souvenirs. This resort had many different thermal springs and a nice sauna, the staff is so kind and respectful. This place was clean and beautiful. The food is soooo goood !
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quiet. Has nice amenities but doesn’t feel like you’re staying at a huge resort. Beautiful views of nature, surrounded by plants and birds.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Leslie D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel
Stayed 2 nights in May 2025

10/10 Excellent

roxas

Stayed 4 nights in May 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice maker, food pools hot and cold all amazing. Room with it's own pool amazing. Needed new pillows, but everything else Wonder. I would totally book this again. Price amazing too .
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Traveled with family
Liked: Amenities
Encantador
Stayed 1 night in May 2025

8/10 Good

Jennie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping and gardens on this property are lush and painstakingly manicured — a beautiful tropical rainforest. The staff are kind and attentive. There's a plethora of thermal pools and hot tubs to enjoy on the property. They serve an excellent breakfast that's included. We had dinner at the restaurant one night and it was just OK. Not bad, but definitely not the best meal we had in La Fortuna. The rooms themselves are a bit dated, particularly the bathrooms. That didn't bother me too much; the only detail that really did bother me was the lighting in the rooms. At least in the room I was in (superior thermal), there were no lamps! No lamp by the beds. No floor lamp. Nothing but really bright, harsh overhead fluorescent lights. I found it really jarring, especially since (unlike updating a bathroom, for example) it's such a simple and inexpensive fix...just put a lamp or two on the bedside table. Replace the extra-bright fluorescent bulbs with soft white ones. Literal pennies and the problem would be fixed and the visit would be so much sweeter. That said, I absolutely loved the private thermal pool outside my room. I loved it so much, in fact, that it was the only one I ever got in during the entire 4 nights I stayed at the hotel! I never put a toe in the communal pools or hot tubs — not because they didn't look tempting, but just because the privacy of my own was so nice and convenient. It's definitely worth the splurge to upgrade to private thermal.
Stayed 4 nights in Apr 2025

8/10 Good

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in May 2025

10/10 Excellent

Miguel

Stayed 1 night in May 2025

10/10 Excellent

Manrique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything well
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volcano lodge truly lives up to its name—it’s a paradise! The cabin we stayed in was comfortable, and clean. The views of the surrounding nature were absolutely breathtaking. One of the highlights of our stay was the variety of Thermo Mineral Hot Springs pools—there were so many to choose from, and they were all so relaxing. There are even areas designed for kids, making it a great spot for families. The service was excellent, and the food was delicious. We absolutely loved our time here and can’t wait to come back again. Highly recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jerry, Spokane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were immaculate, and our room had the private mineral spring hot tub. It was very relaxing and a well kept property.
Stayed 2 nights in Apr 2025

6/10 Okay

Yonatan

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Ice machine was infested with bugs. Rooms were outdated with bugs everywhere. Property and surrounding area were beautiful.
Stayed 4 nights in Apr 2025

8/10 Good

JOSE, plainfield

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property is beautiful and well maintained. Some of the staff members could be a bit more friendly. Food is decent, Bar areas close too early (9pm) even on weekends.
Stayed 5 nights in Apr 2025

8/10 Good

Shari

Traveled with partner
Liked: Property conditions & facilities
Nice place, clean, friendly. Hot water did not last for 2 showers.
Stayed 3 nights in Apr 2025

8/10 Good

Margaret

Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical little hotel in an incredible area

Magical location, beautiful hotel, lovely staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds were lush with tropical foliage - room had patio where we sat outside and watched/listened to creek, birds, misty rain and viewed Arenal volcano. Lots of Thermal pool areas to choose from, not crowded. Breakfast had good selection.
Stayed 2 nights in Apr 2025

4/10 Poor

anna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Reshma

Stayed 1 night in Apr 2025

10/10 Excellent

PRIYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds. Rooms were a little dark and definitely had the jungle touch with some insects finding paths inside. Close to town and activities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Glen, Blaine

Stayed 3 nights in Apr 2025

10/10 Excellent

benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m in the Spa is awesome. One of the cooler hotels I have stayed in in the past year. As an id traveler, I wouldn’t highly recommend this to anyone looking to go on a La Fortuna adventure.
Stayed 2 nights in Dec 2024