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Volcano Lodge Hotel & Thermal Experience

4.0 star property

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Hot springs
Game room
4 outdoor pools, pool umbrellas, sun loungers
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪15 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪5 min drive‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Double Room, 1 King Bed

  • Mountain view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Thermal)

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • Mountain view
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Thermal)

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Volcano Lodge Hotel & Thermal Experience

4-star La Fortuna lodge close to Ecotermales Fortuna
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Volcano Lodge Hotel & Thermal Experience features hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. The lodge offers a restaurant. Guests can unwind with a drink at one of the lodge's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly lodge also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Volcano Lodge Hotel & Thermal Experience is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 50 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The staff is very friendly and very helpful. The restaurant was very good, but the service is a little bit slow so take that into consideration for timing. We booked all our excursions through the hotel and they were all wonderful and as advertised. The location of the hotel is Central for all the excursions. Nothing was more than 25 minutes away. The breakfast included fresh omelettes, Belgian waffles and a wide variety of other options. Consistently good. I would recommend this hotel. Thank you to the staff at the Volcano Lodge for helping make our Costa Rica vacation wonderful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jean Yves

Stayed 3 nights in Jan 2025

6/10 Okay

Shankar

Traveled with family
Liked: Cleanliness, staff & service
The staff in this property were very friendly and very nice. And the restaurant was excellent. as where the thermal pools and the swimming pool.. overall the property is good. However, we found the room to be really small and very dated. And the bathroom to be very ordinary. also for the first time, we had a very strange experience where we were told, and there was a sign inside the bathroom that said this, that we should not put the toilet paper into the toilet but into the dustbin next to the toilet. That was really odd…Apart from that, we had a really nice time at the hotel.
Stayed 3 nights in Dec 2024

4/10 Poor

ALYNA N., Glenwood

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is too old. The room is too small. Bathroom is old and dirty. Smell. We stayed 4 nights and after 2nd day no one came to cleaning our room or gave us new towels. It's not worth the money. Do not stay here. 2** rated
Stayed 3 nights in Dec 2024

4/10 Poor

Muhammad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all.
Stayed 1 night in Dec 2024

6/10 Okay

Sajag, Chesterton

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hot Springs were absolutely incredible. Way better than a lot of the other hotels in the area. For that alone, it’s definitely worth it and would recommend. Main reason for the three star over a four star is that there was no hot water, it lasted less than a few minutes for a shower. I have never stayed at a hotel that runs out of hot water in just a few minutes. Luckily it’s Costa Rica so the cold water is not that bad, but nevertheless not super acceptable. Additionally, the room was super dated and the bathroom did not have any ventilation just windows. AC did not get very cold either.
Stayed 2 nights in Dec 2024

6/10 Okay

Lusine

Stayed 3 nights in Dec 2024

10/10 Excellent

Darlene

Stayed 1 night in Dec 2024

10/10 Excellent

deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here about 9 years ago and chose to stay again. Our room was the type that has a 'backyard' with our own hot spring (think jacuzzi with a water fall feature, surrounded by plants and flowers, and heated by a volcano). The thermal forest and hot springs near the main pool were also amazing and a nice option between La Fortuna adventures, or when the rain forest is 'doing it's job' (aka raining). The hotel has also added a large covered area with sofas and comfy chairs and tables to allow for protection from the rain, but still to be outside and with views of the trees and plants.
Stayed 3 nights in Dec 2024

8/10 Good

Jamie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property grounds were beautifully kept and make for a nice stay. The thermal spa area and pools were great for the family after a long day of hiking the area. The breakfast provided was excellent and the staff was all very helpful and nice. The rooms are very basic and out dated, but when you're in the area, the rooms are not that important. Beds were comfortable and showers were hot. Also a short drive to area hoghlughts and La Fortuna.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Beautiful site
The site is very great. Everyone are so nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Piper

Stayed 1 night in Dec 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
The staff seem to be genuinely kind and caring people, from the front desk to the landscape staff and everyone in between. Can’t say enough about the property. The staff was helpful with scheduling activities, and no fault of theirs that the activity wasn’t as advertised. We rode horseback to the waterfall meaning we rode horses up one side of a mountain and had to walk down to the waterfall and back up, was told it was 400 steps and it was literally 9000, straight down and back up.
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Bianka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ravi

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Do it!!! BOOK IT NOW!!!!
What an amazing experience from start to finish. We were a tad skeptic when we booked but the service and the rooms were amazing. Best breakfast you will have while down here guaranteed. They cook fresh omelettes and the food is fantastic. We don’t usually like all the food from hotels here but this one is in a class of its own
Stayed 2 nights in Dec 2024

8/10 Good

Mausumi

Liked: Cleanliness, staff & service, property conditions & facilities
Property and its garden is excellent. Only problem is fly and insects in the breakfast area.
Stayed 2 nights in Dec 2024

8/10 Good

Lori

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring and other onsite amenities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dakota

Stayed 4 nights in Nov 2024

10/10 Excellent

JACQUELINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Paradise on earth 😍
Stayed 3 nights in Dec 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. The grounds are absolutely incredible. Only sorry we didn’t stay longer!
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Very well kept grounds and buildings
Stayed 4 nights in Dec 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property set a little way outside of town. The grounds were beautiful with a walking trail around the perimeter. We saw a mama and baby sloth and lots of birds on the property and the Hot Springs near the pool was a nice area to enjoy. Great stay and would stay here again.
Stayed 4 nights in Dec 2024