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Laguna Nivaria Hotel & Spa

4.0 star property

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Photo gallery for Laguna Nivaria Hotel & Spa

Lobby
Terrace/patio
Exterior
Junior Suite | Premium bedding, in-room safe, free cribs/infant beds, rollaway beds
Breakfast (EUR 12 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Spa

Explore the area

Map
Plaza del Adelantado, 11, San Cristobal de la Laguna, San Cristóbal de La Laguna, Tenerife, 38201
  • Plaza del Adelantado
    ‪1 min walk‬
  • Cathedral of San Cristobal de La Laguna
    ‪5 min walk‬
  • Cathedral of La Laguna
    ‪5 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪14 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, free cribs/infant beds, rollaway beds

Junior Suite

  • 409 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, free cribs/infant beds, rollaway beds

Superior Double Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room Single Use

Premium bedding, in-room safe, free cribs/infant beds, rollaway beds

Superior Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Premium bedding, in-room safe, free cribs/infant beds, rollaway beds

Family Room, 1 Bedroom

  • 484 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, free cribs/infant beds, rollaway beds

Standard Double Room

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use

Premium bedding, in-room safe, free cribs/infant beds, rollaway beds

Standard Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

Suite Nivaria con jacuzzi

  • 1001 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Laguna Nivaria Hotel & Spa

4-star San Cristóbal de La Laguna hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Laguna Nivaria Hotel & Spa offers 79 air-conditioned accommodations with safes and ceiling fans. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Laguna Nivaria has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Laguna Nivaria Hotel & Spa features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center. Event facilities measuring 2863 square feet (266 square meters) include conference space. This San Cristóbal de La Laguna hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Laguna Nivaria Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Restaurante Laguna - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 9 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Laguna

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,863 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Hardwood flooring in room
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 9 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 16 years old are not allowed in the spa

Property is also known as

Laguna Nivaria Hotel
Nivaria Hotel
Laguna Nivaria
Laguna Nivaria Hotel & Spa Tenerife, Spain
Laguna Nivaria & Spa
Laguna Nivaria Hotel Spa
Laguna Nivaria Hotel & Spa Hotel
Laguna Nivaria Hotel & Spa San Cristóbal de La Laguna
Laguna Nivaria Hotel & Spa Hotel San Cristóbal de La Laguna

Laguna Nivaria Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 202 reviews
Rating 8 - Good. 60 out of 202 reviews
Rating 6 - Okay. 24 out of 202 reviews
Rating 4 - Poor. 4 out of 202 reviews
Rating 2 - Terrible. 1 out of 202 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, West Roxbury

Very good
Stayed 1 night in Sep 2024

4/10 Poor

Afshin

Disliked: Cleanliness, staff & service, property conditions & facilities
Toxic
Stayed 1 night in Jul 2024

10/10 Excellent

Kristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent restaurant. Wonderful location!
Stayed 1 night in May 2024

10/10 Excellent

Corin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic 10 night stay at the hotel, & lucky enough to receive a complimentary room upgrade too! Can’t fault the Nivaria Spa Hotel!
Stayed 10 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A proper hotel
One night stay to be near Tenerife north airport. An historic hotel and location, full of old world charm which made a pleasant change from the many resort complex style hotels on the island.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Denise, San Antonio

Traveled with group, Traveled with partner
Perfect location, quiet, staff extremely helpful .. would come back again !
Stayed 3 nights in Oct 2023

10/10 Excellent

E

Stayed 1 night in Mar 2023

10/10 Excellent

E

Stayed 1 night in Mar 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

8/10 Good

GARRY

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and location, but some downsides.
Hotel is ideally located for the UNESCO listed heart of the town. Our superior room was worth the supplement; spacious and well-equipped with room-safe, large TV, a well-equipped kitchenette and good Wi-Fi. Public areas were smart and there's a comfortable courtyard to enjoy drinks and meals from the adjoining bar, restaurant and breakfast room. The downsides were: (1) lack of any information about the Spa; (2) lack of information about the Hotel and town in the rooms; (3) poor half-board- breakfast was fine, but dinner choices were limited to the cheapest and most basic options from the a la carte and our offer to pay a supplement for other food options was refused both nights. We were told that we had to waive our Half Board supplement and pay the entire cost if we wanted to upgrade food. First choice wine options unavailable and some staff grumpy.
Stayed 2 nights in Jan 2023

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Mihaela

Traveled with family
Disliked: Room comfort
I stayed here for one night at the end of a beautiful sunny vacation. I thought I will have a cultural experience in the heart on La Laguna just to end up in a dark and gloomy hotel with the worse mattress I ever slept on, paper thin walls and a room overcrowded with furniture.
Stayed 1 night in Jan 2023

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly staff & great location. I would definitely return!
Stayed 1 night in Oct 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, historic hotel
Beautiful property, perfectly located!
Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, very nice hotel and room. Would stay again,
Stayed 1 night in Jun 2022

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Breakfast was reasonably good though the quality of the food offered was patchy. Some mornings there was no hot food available while on other days hot food was offered on an individual basis. A kettle and tea making facilities would have been appreciated. The spa was closed so I cannot comment on what it offered. All in a very pleasant stay.
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very happy with the hotel, quality time.
Stayed 3 nights in Mar 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet suite.
Stayed in a junior suite. Beautiful room and a great value. Possibly the most comfortable bed I have ever slept in. There was a bit a street noise with the plaza right out front but nothing really all that bothersome.
Stayed 1 night in Feb 2020

8/10 Good

Robert

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Location was good and the dinner in the restaurant was very good. Breakfast wasn't great and the cutlery wasn't spotless. The spa was quite good, but you had to pay for the room. My bedroom was next to the lift shaft and there was quite a lot of noise overnight, which woke me several times - the lift going ping, people pulling suitcases along etc. I didn't want to change my room but I politely asked the receptionist if they had any ear plugs for the next three nights. She said no one had had this problem before and they didn't have ear plugs. Bordering on being rude and indignant.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the center of a quiet town. Comercial car free walking area near by. Nice staff. Quiet room to the patio. Good breakfast.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Spacious rooms were good good bar and varied breakfast menu
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
architecturally interesting, comfortable beds
Comfortable, with very affable service and good location. Be advised that building is not very accessible, if that matters to you. It's lovely, but there are a lot of stairs. The rooms include a kitchenette with two burners, small fridge (no freezer), no microwave. Cookware service including an electric kettle and dishes is available for 5euro/day. Bar and restaurant are pleasant. Room was too warm on arrival (in December), but the windows open and set that right quickly. The garage is only accessible with your room key, so you must check in first before parking your car. That might be a challenge for a solo traveler, however there is a surface lot nearby. The complimentary razor and toothbrush are a nice touch.
Stayed 2 nights in Dec 2018