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Hotel Magic La Massana

4.0 star property

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Photo gallery for Hotel Magic La Massana

Spa
Pub
Single Room | Minibar, in-room safe, desk, laptop workspace
Casino
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Parking available
  • Breakfast available

Explore the area

Map
Avenida el Través, 7, La Massana, AD400
  • La Massana Ski Lift
    ‪2 min walk‬
  • Anyos-L'Aldosa Trail
    ‪20 min walk‬
  • Pal-Arinsal Ski Resort
    ‪10 min drive‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, laptop workspace

Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Triple Room (2 Adults + 1 Child)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Quadruple Room (3 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room (3 Adults + 1 Child)

  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Quadruple Room (4 Adults)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room (4 Adults)

  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, laptop workspace

Family Room (2 Adults + 2 Children)

  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

Room

Hotel Magic Ski

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (108)
The price is $205
per night
$218 total
includes taxes & fees
Feb 25 - Feb 26
Hotel Magic Ski

About this property

Hotel Magic La Massana

4-star La Massana hotel with ski-in/ski-out access
Ski into Hotel Magic La Massana, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a steam room. Housekeeping is available on request.
Hotel Magic La Massana offers 108 accommodations with minibars and safes. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers a sauna and a fitness center. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Magic La Massana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Buffet - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Irish Pub - Onsite pub. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered self parking on site (EUR 22 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12.50 for adults and EUR 6.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buffet
  • Irish Pub

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 24 and December 3.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 6.50 for children
  • Covered self parking fee: EUR 22 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 4:00 PM to 8:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Màgic
Hotel Màgic La Massana
Magic Hotel La Massana
Màgic La Massana
Magic La Massana Hotel La Massana
Hotel Magic Massana
Magic Massana
Hotel Magic La Massana Hotel
Hotel Magic La Massana La Massana
Hotel Magic La Massana Hotel La Massana

Hotel Magic La Massana Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 65 out of 166 reviews
Rating 8 - Good. 65 out of 166 reviews
Rating 6 - Okay. 24 out of 166 reviews
Rating 4 - Poor. 9 out of 166 reviews
Rating 2 - Terrible. 3 out of 166 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

carlos

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
En verano no lo recomiedo.. no tienen aire acondicionado... te dan un ventilador
Stayed 2 nights in Aug 2024

10/10 Excellent

philippe

Stayed 1 night in Aug 2024

8/10 Good

Montserrat

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable. Sin duda, volveremos
Stayed 2 nights in May 2024

10/10 Excellent

Mahamadou

Business traveler
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Stayed 3 nights in May 2024

10/10 Excellent

Steve

Stayed 6 nights in Feb 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities. Only negative point was the queue for dinner every evening. We decided to have dinner at 8.30pm to avoid the initial rush. Other than that, a good base for skiing, close to the gondola.
Stayed 4 nights in Feb 2024

8/10 Good

Andrew

Stayed 5 nights in Feb 2024

10/10 Excellent

Alena

Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2024

2/10 Terrible

Paule

Stayed 1 night in Jan 2024

8/10 Good

Alistair

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A visit for a couple of days while we competed in an event in the Pyrenees. The hotel had everything we wanted; the breakfast had plenty of choice. The lack of air conditioning in the room made it difficult to keep cool but apart from that an excellent location for our trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was amazing! What a choice and what a treat. Fabulous.
Stayed 4 nights in Mar 2023

6/10 Okay

Laurine

Stayed 1 night in Aug 2022

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working properly, everything else was great
Stayed 2 nights in Jul 2022

10/10 Excellent

Brian, Bristol

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, great location, great prices.
Stayed 1 night in Jun 2022

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year 2021
This is how Hotel.com advertises Hotel Massana Magic La Massana ski-in/ski-out hotel with ski storage and ski passes. There is no ski-in/ski-out facility at this hotel. It is in-fact about 500 along meters along a main road from the foot of the gondola lift. Thus making ski-in/ski-out impossible. This advertised ski-in/out facility was major reason for booking this hotel, as was the advertised ski passes. This gives you the impression that ski passes are included in the room rate. Again this wrong. Ski passes are paid for extra at the gondola station. Ski storage is an inconvenient 2 floors down in the garage. Reception negated to inform us that there is ski and boot storage at the bottom of the gondola at an extra charge, which would have made a big difference not having to drag the ski equipment to and from the end of the day. The hotel was warm and clean. The staff were pleasant and the breakfast was good. The rooms look better in the pictures if you like beige and brown throughout. My stay was comfortable; would I stay at this hotel again or recommend for a ski-ing holiday? The answer is an emphatic no. I deliberately booked this hotel for non existing facilities. If there was such a thing in Andorra, the hotel company should be prosecuted under a breach of trades description.
Stayed 6 nights in Dec 2021

6/10 Okay

Petr

Traveled with group
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Very nice and clean. Pleasant and friendly staff and a very good breakfast!!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there at a none peak time so the room rate was awesome
Stayed 1 night in Oct 2018