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Hotel Palarine

3.0 star property

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Photo gallery for Hotel Palarine

View from property
In-room safe, desk, soundproofing, free cribs/infant beds
Bar (on property)
Garden
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Ctra General D’Arinsal, La Massana, La Massana, AD400
  • Els Orriols Ski Lift
    ‪2 min drive‬
  • La Massana Ski Lift
    ‪2 min drive‬
  • Vallnord Ski Area
    ‪8 min drive‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪19 min drive‬

Room options

View all photos for Double or Twin Room, Non Smoking

In-room safe, desk, soundproofing, free cribs/infant beds

Double or Twin Room, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, free cribs/infant beds

Quadruple Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Quadruple Room, Non Smoking

In-room safe, desk, soundproofing, free cribs/infant beds

Quadruple Room, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room, Non Smoking

In-room safe, desk, soundproofing, free cribs/infant beds

Family Triple Room, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, 3 Twin Beds, Non Smoking

Triple Room, 3 Twin Beds, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Triple Room, 3 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Palarine

3-star La Massana hotel close to Arinsal Ski Lift
Hotel Palarine offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage, and ski passes.
Hotel Palarine offers 36 accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Palarine is a smoke-free property.

Hotel Palarine has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Catalan, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free ski shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Optional ski privileges
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 11:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 76 per person (roundtrip)
  • Airport shuttle fee per child: EUR 38 (roundtrip), (from 4 to 11 years old)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number L-705786-U

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Palarine La Massana
Palarine La Massana
Hotel Palarine Hotel
Hotel Palarine La Massana
Hotel Palarine Hotel La Massana

Hotel Palarine Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 56 reviews
Rating 8 - Good. 20 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lester

Traveled with partner
Liked: Cleanliness
This property was very clean, parking was perfect, the staff were very courteous, but the problem was there were very few staff, and it was impossible to find them during the day. The hotel backs onto a river, which was the perfect background noise for sleeping. The amenities, such as shampoo, conditioner, and other little extras were nonexistent. The breakfast buffet was typical and free, totally adequate to start your day. We ate at the restaurant at night, and the food was very good. The hotel is on the outskirts of La Massana, which makes it nice and quiet, but a 2 to 3 km drive to get back into the center. It is about a seven to eight kilometre drive back into Andorra la Vella, which is inconvenient if you’re heading that way often. However, if you’re heading out to the mountains or ski resorts, you don’t have to drive through town to get there.
Stayed 3 nights in Aug 2023

6/10 Okay

Jane

Traveled with family
Disliked: Property conditions & facilities
Family run business. Property condition dated. Located by the roadside backed against the hill. No kettle in the room. No air conditioning in the room and opening the window attracts flies and mosquitoes. Mattresses need replacing.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Nice and relaxed
Stayed 3 nights in Jul 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay in Andorra.
The staff were friendly and attentive. The pizza's evening meal were delicious washed down by a couple of beers and tia maria. Breakfast had a good selection of food. All in all, an enjoyable overnight stay. I will certainly consider this hotel for skiing trips.
Stayed 1 night in Oct 2022

10/10 Excellent

Tony, Dagenham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, great rooms and a Chinese meal that was just fantastic. Would definitely stay again.
Stayed 1 night in Jul 2020

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very friendly and helpful staff, good location. Good breakfast, nice room, clean. They modernised the bedroom, let’s hope they do the same with the bathroom.
Stayed 1 night in Aug 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous family run hotel and restaurant
Friendly, family run business. Clean room, good shower, comfy bed, pleasant sound of bubbling stream. Generous continental breakfast included. Very generous sized Aperol spritz and delicious Asian dinner in the restaurant. Relaxing stopover on our way from Madrid to France. Highly recommended.
Stayed 1 night in Jun 2019

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

maria luisa

Traveled with group, Traveled with partner
Liked: Cleanliness
La tranquilidad del entorno,el sonido del río que se escucha desde la habitación.El baño de mi hab.recien reformado,el colchón y las almohadas confortables.El desayuno variado y calidad.
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo Sancho

Liked: Cleanliness, amenities, property conditions & facilities
Estancia perfecta y flexible con bicicletas. Comida deliciosa !!
Stayed 3 nights in Aug 2024

8/10 Good

Kunibert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer war sauber. Man konnte den Fluss rauschen hören, was beim schlafen recht angenehm war. Das Hotel ist sehr ruhig, auch die Lage. Zum Frühstück gab es genug Auswahl.
Stayed 2 nights in Aug 2024

6/10 Okay

Norma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
El extractor de la cocina da directo a las ventanas traseras de las habitaciones, así que sin aire acondicionado en agosto, imposible abrir la ventana para ventilar porque el olor a frito es increíble, por lo demás, todo correcto, la habitación necesita actualizarse pero estaba limpia, la recepcionista amable y el desayuno correcto.
Stayed 1 night in Aug 2024

10/10 Excellent

Joan

Tranquilidad,
Hotel muy tranquilo con habitación con vistas al rio, falta un poco de mantenimiento en la habitación, camas muy cómodas y amabilidad por parte de los responsables.
Stayed 4 nights in Jun 2024

8/10 Good

jose

Stayed 2 nights in Jan 2024

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial sitios acogedor y muy atentos
Stayed 2 nights in Dec 2023

10/10 Excellent

German

Liked: Staff & service, property conditions & facilities, room comfort
Muy buena
Stayed 3 nights in Dec 2023

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable, destaco el hombre ingles que esta en el restaurante, mejor trato imposible, muy muy amable!!!
Stayed 3 nights in Oct 2023

8/10 Good

María Rosa

Traveled with group
Liked: Cleanliness, staff & service
Muy bueno validad precio
Stayed 3 nights in Oct 2023

8/10 Good

Aurea

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Joaquín

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jacques

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Ramon

Liked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

MARIA CARMEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables! Vistas muy bonitas!! Casi todas las noches hemos llegado tarde para cenar y aún teniendo cocina cerrada nos preparaban una pizza que estaba riquísima!! Muy recomendable👍👍
Stayed 3 nights in Aug 2023

10/10 Excellent

Veronica

Stayed 3 nights in Aug 2023

8/10 Good

CARLOS

Stayed 2 nights in Jul 2023