Hotel Residencia Aldosa

2.0 star property

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December 2024
January 2025

Photo gallery for Hotel Residencia Aldosa

View from property
Exterior
Exterior
Fireplace
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
Plaça del Poble, 6, La Aldosa, La Massana, AD400
  • Anyos-L'Aldosa Trail
    5 min walk
  • La Massana Ski Lift
    12 min walk
  • Vallnord Ski Area
    13 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    18 min drive

Room options

Standard Single Room, 1 Bedroom, Private Bathroom, Tower

  • 108 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin Room

  • 129 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Economy Single Room, 1 Bedroom, Mountain View

  • 97 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Balcony, Mountain View

  • 118 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Bedrooms, 2 Bathrooms, Mountain View

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Residencia Aldosa

La Massana hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Housekeeping is available once per stay.
Hotel Residencia Aldosa offers 17 accommodations with MP3 docking stations and hair dryers. 24-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
There are hot springs open between 9:30 AM and midnight.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle during limited hours is offered to guests. This hot springs hotel also offers a terrace, a vending machine, and ski storage. Only motorcycle parking is offered on site, but free nearby parking is also available.

Hotel Residencia Aldosa is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Aldosa - This restaurant specializes in local cuisine and serves breakfast and dinner.

Languages

Catalan, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 10:00 PM
  • Ski shuttle nearby
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 14.50; reservation required
  • Snack bar/deli

Restaurants on site

  • Aldosa

Things to do

  • Bicycle cleaning area
  • Bingo
  • Hot spring
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 9:30 AM - midnight
  • Hot springs water temperature - 68 ºF

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1940
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels
  • MP3 dock

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 56 per person (roundtrip)
  • Airport shuttle fee per child: EUR 28 (roundtrip), (from 4 to 11 years old)
  • Hosted evening meal: EUR 14.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Hot springs access available from 9:30 AM to midnight

Property is also known as

Hotel Residencia Aldosa La Massana
Residencia Aldosa La Massana
Residencia Aldosa
Hotel Residencia Aldosa Hotel
Hotel Residencia Aldosa La Massana
Hotel Residencia Aldosa Hotel La Massana

Hotel Residencia Aldosa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 46 reviews" "
Rating 8 - Good. 13 out of 46 reviews" "
Rating 6 - Okay. 10 out of 46 reviews" "
Rating 4 - Poor. 5 out of 46 reviews" "
Rating 2 - Terrible. 3 out of 46 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Alessandro

Stayed 4 nights in Jul 2022

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Great cozy place. Free parking nearby.
Stayed 1 night in Sep 2019

8/10 Good

Tess, Toronto

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location but parking is on street. Room was clean but breakfast was poor and the coffee machine almost didn't work. The staff was in vacation mode, not really there for clients.
Stayed 1 night in Aug 2019

6/10 Okay

Elmar

Stayed 3 nights in Jul 2019

8/10 Good

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cosy refuge
Hotel Residencia is such a charming, atmospheric and cosy place which you can see from their pictures online. It also has a spacious and sunny terrace. The evening meals have all been good and such good value as is the breakfast with daily delivered pastries and in fact a breakfast choice to suit everyone. The rooms are clean and pleasant, the beds comfortable with crisp cotton sheets and thick towels. The only slight downside which nothing can be done about is that noise does carry from room to room but in my stay not a big problem as most get up and retire about the same time. The owner and his co worker maybe a little reserved but are both very helpful and accommodating. A good stay.
Stayed 3 nights in Feb 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in a great little country!
I highly recommend Hotel Residencia Aldosa for convenience and comfort. They have a large, free parking lot across the street which is important in a place like Andorra with limited parking. La Massana is only a 5 minute walk down the hill which is perfect because the hotel is convenient to the city center without being in the middle of the crowded main street. The room was basic but comfortable and I had a nice view of the surrounding mountains. The staff is incredibly helpful and detail-oriented. I had issues extending my rental car for another day and the manager went out of his way to help me contact Enterprise and get that sorted. They also have a restaurant and bar on site with vegetarian options. I was VERY glad I did not stay in Andorra La Vella which looked like a touristic nightmare every time I drove through it. If you go to Andorra skip the capital and head to L'Aldosa to stay at Hotel Residencia Aldosa.
Stayed 3 nights in Dec 2018

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location in the mountains
The location is a about a 10 minute drive from La Vella, but with great views of the mountains and in a quiet location. There is a bar and a restaurant for the hotel costumers, with good food and great prices. Breakfast is plentyful. Owner and staff are friendly. Place is clean, and spacious.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric hotel with great breakfast
Atmospheric hotel in a great location for hiking and exploring. Loved the mountain views and the buffet breakfast was excellent! Would definitely recommend
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location to stay.
Clean beds. Plenty of hot water. Beer good. I think that the premises must have changed hands as another review I read said that the premises was run by a Dutch couple but this didn't seem to be the case and the food didn't seem to match up to previous reviews. Local area good for exploring.
Stayed 3 nights in Jul 2018

8/10 Good

Diego

Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable
No es hotel sino una pensión con unos servicios muy reducidos, independientemente del nombre y la cartelería. Por partes: - No permiten pagar en el alojamiento, tiene que ser anticipadamente. Me establecieron un sistema de pago a plazos que luego incumplieron. Mi tarjeta de crédito falló cuando fueron a hacer el cargo y me llegó un mensaje estando ya en Andorra comunicándomelo y diciendo que la única solución era llamarles por teléfono. Como no puedo permitirme el elevado coste de una llamada internacional, tuve que pedir ayuda en la oficina de turismo y me hicieron el favor de llamarles; aunque me dijeron que por protocolo no podían hacerlo, mi cara de desesperación lo decía todo... Además, ahí fue cuando se cobraron la reserva entera más el abuso del impuesto turístico cuando se suponía que sólo me cobrarían una noche. - No limpian la habitación ni reponen los artículos de aseo, por las toallas cobran. Cuando volví a la noche y me encontré el panorama, le pedí al recepcionista una toalla y gel, y me respondió de malas maneras que para qué quería eso y que por lo que cuesta qué esperaba. - La cama es muy incómoda, la habitación es pequeña y apenas hay sitio para dejar las cosas. - Varias de las prestaciones con las que presuntamente contaba: limpieza, desayuno, restaurante,... me dijeron que no lo tenían con la excusa de la pandemia. Me siento estafado, pagué por cosas que no había. - Se ve bonita la ubicación, pero en Andorra hay muchos hoteles en lugares así.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Hotel súper recomendable, excelente relación precio/calidad. Personal súper amable. Excelente vista de las habitaciones. Volvería sin duda.
Stayed 7 nights in Nov 2021

4/10 Poor

Michel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Contrairement à ce qui était prescrit lors de la réservation, il n'y avai pas de petit déjeuners !!! ,C était pourtant proposé sur la publicité de l établissement !!! De plus, chauffage tres décevant et pratiquement inexistant !! Lunette des WC cassée et propreté générale très aléatoire et insuffisante !! Nous n'y reviendrons plus et le déconseillons !!!
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Bien si solo paras a dormir
Habitaciones pequeñas, funcional solo para ir a dormir. El volumen de la TV está limitado, a mí parecer bastante bajo. Por la mañana el bar y recepción estan cerrados, y te derivan a una crepería cercana no muy económica. Por lo que hace a la cena, en nuestro caso contamos cenar en el restaurante del hostal (puesto que es el único que hay en la zona) pero es pequeño y dijeron que ya estaba todo reservado, así que tuvimos que coger de nuevo el coche e ir a otro pueblo.
Stayed 1 night in Oct 2021

6/10 Okay

MANUEL

Stayed 1 night in Jul 2021

4/10 Poor

Jean-Claude

Liked: Cleanliness, room comfort
Delseny
Assez bien reçu. La chambre ne correspondait pas à l étage prévu.au départ 9 h30 accueil fermé.impossible de déjeuner. Impossible de payer je ne .souhaite pas que vous prélever sur carte crédit sans explications.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Stayed 3 nights in Jun 2021

4/10 Poor

Xavier

Disliked: Staff & service, property conditions & facilities
Déception
Nous avons réservé 1 nuit dans cet hôtel sur une étape de voyage en moto car il faisait restaurant. Lorsque nous sommes arrivés l'accueil s'est trouvé être assez ''froid'', et le Monsieur me tend alors le ticket de mon débit de CB en m'expliquant qu'il n'y a pas de service de restauration et donc pas de petit déjeuner non plus! Conclusion, il a fallu resortir à moto pour aller dîner à Andorre et partir à jeun le lendemain matin. Bref, assez mécontents car nous comprenons tres bien que le Covid pose encore des soucis d'organisation aux commerces mais il serait appréciable que cela soit clair au moment de la réservation.
Stayed 1 night in Jul 2021

6/10 Okay

Gilberto

Disliked: Cleanliness, staff & service
Hotelito!!
A nuestra llegada no había nadie en el hotel, tuvimos que esperar 45 minutos hasta que vino el encargado!! El servicio regular, la limpieza regular!! Igual porque estuvo algún tiempo cerrado por la pandemia!! Pero no repetiremos
Stayed 3 nights in May 2021

6/10 Okay

Teresa

Stayed 2 nights in May 2021

8/10 Good

Sergio

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
cómodo y limpio
Todo correcto, la habitación muy limpia y el colchón cómodo. Relación calidad/precio inmejorable. Aparcamiento público gratuito a 1 minuto del alojamiento.
Stayed 2 nights in Sep 2020

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bon marché..
Stayed 4 nights in Aug 2020

8/10 Good

xavier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar tranquilo para desconectar.
Un lugar tranquilo, habitaciones correctas, wifi fantástico, por las noches muy tranquilo y se sormía bién.
Stayed 2 nights in Aug 2020

4/10 Poor

Amina

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020