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La Palme Vacation Packages

The hotel is located in a quiet, picturesque location. The reception staff is very friendly. However, the hotel itself is far from new. The carpet, furniture, and everything in the hotel are quite worn. My biggest complaint was the room cleaning policy, which requires you to vacuum and mop the floors, dust everywhere, and clean the kitchen and bathroom upon check-out, otherwise you risk losing part of your deposit. I would prefer the cleaning fee to be included in the room price by default.

The staff are eally good but very tired facilities, very poor wifi for the price

Great location for exploring the Pyrenees by the Little Yellow Train. The staff are friendly and attentive and the dining room meals were excellent.

The staff are excellent, professional kind welcoming. The

The room was clean and comfortable. Thefood and service was excellent. The owner drove us to the bus stop so that we could continue our journey to Perpignan. Very good value. We recommend

Awful. I stayed at Apart-Hôtel Le Pic de l’Ours and had a very frustrating experience. The hotel advertises WiFi, but in reality it only works in a small part of the building. As I was there for work, this made my stay unworkable. I contacted reception to explain I needed to leave early, but received no response. When I finally spoke to someone (reception is rarely staffed), a refund was refused despite the misleading information. The accommodation itself felt tired, with noticeable noise from other rooms — more like student halls of residence than an apartment complex. Overall, not as advertised and not suitable if you need reliable internet.

A nice, good value hotel in a great location for walking, medieval towns and the Yellow Train. The staff were friendly and helpful. We were disappointed that the spa was closed while we were there (staffing problems). The room was very quiet, clean and comfortable although our shower was a bit cramped and awkward to use.

Super friendly. Nice and tidy. Walk to the piste easily. Quiet at night. No noise. Really could not fault it.