2/10 Terrible
Gina
Traveled with partner
Sep 9, 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First of I was really excited to come to this place it looked so nice from the photos. Now the place it self is cute furnished with a small pool. How ever there was some bad red flags once I started going there 1st- inside the house before we got there it must of been in the 100’s degree in the their they turn on the AC unit it was on but blowing hot air. 2nd the upstairs AC didn’t want to turn on, maintenance guy had to come get another guy to help him turn it on and fix the bottom one too for it’s still blowing hot air. They eventually turn it on but they are both blowing hot air. I let the AC RUN FOR 2 hrs and it’s still unbearable the heat inside we have to be outside under the shade because of how hot it is. We call the maintenance guy to tell him it’s still not working. It took a while for them to come check it out they came and seen it was still too hot in there and then 3rd. The toilet is t flushing the water isn’t running properly and now that’s another problem with this place. 4th there are no available Ubers taxis to take you back out of this place either so you gotta have a car to go back out you can come in an Uber but not back out they won’t come ! I eventually couldn’t take the heat in there and had to book a different hotel somewhere else . I asked for my refund back and they do not want to give it to me after I went thru all of that at their place. I was Thankful one of the maintenance guys took us back the malecón where I stayed the rest of my stay at . 1/10
Gina
Stayed 1 night in Sep 2024
