This property is closed from September 1 2024 to October 13 2024 (dates subject to change).
The property is closed in September.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.
Ventana Bay Resort is a smoke-free property.
Ventana Bay Resort offers 15 accommodations with air conditioning. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature down comforters. This El Sargento hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Free self parking
Available in some public areas: Free WiFi
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.
Ventana Bay Resort has a restaurant on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 1:00 PM
Check-in time ends at 6:00 PM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.
Front desk opens daily at 9:00 AM
Front desk closes daily at 6:00 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for lunch
No gap period between guest stays
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.