10/10 Excellent
Jorge
Business traveler, Traveled with partner
Mar 24, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge
Stayed 2 nights in Mar 2025
HOTEL SERENA SUITE
3.0 star property
Choose dates to view prices
Photo gallery for HOTEL SERENA SUITE
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Bar
- Pet friendly
- Breakfast included
- 24/7 front desk
- Housekeeping
Explore the area
Pje. vegas sur, La Serena, Coquimbo
- Mall Plaza La Serena13 min walk
- Sea Avenue5 min drive
- La Serena Beach11 min drive
- La Serena (LSC-La Florida)14 min drive
Room options
View all photos for Superior Double Room
Superior Double Room
- 322.9 sq ft
- Sleeps 4
- 2 Large Twin Beds
View all photos for Standard Double Room
Standard Double Room
- 258.3 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
- 258.3 sq ft
- Sleeps 2
- 1 Queen Bed
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About this property
HOTEL SERENA SUITE
3-star La Serena hotel with 1 restaurants, connected to a shopping center
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, laundry facilities, and a 24-hour front desk.
HOTEL SERENA SUITE offers 38 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
5 meeting rooms are available. This business-friendly hotel also offers an outdoor pool, a fireplace in the lobby, and laundry facilities. Onsite uncovered self parking is complimentary.
HOTEL SERENA SUITE has designated areas for smoking.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Serena Suite - This restaurant serves breakfast, lunch, and dinner.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Restaurants on site
- Serena Suite
Things to do
- Outdoor pool
- TV in common areas
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Housekeeping (daily)
- Proposal/romance packages
- Wedding services
Business services
- 5 meeting rooms
Outdoors
- Pool loungers
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Front entrance ramp
- No elevator (single-level property)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible restaurant
More
- Banquet hall
- Communal living room
- Designated smoking areas
- Fireplace in lobby
- Reception hall
Room amenities
Bedroom
- Blackout drapes
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Towels provided
Food and drink
- Meal delivery service
More
- Desk
- Heating
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CLP 29750 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
- Pet fee: CLP 29750 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property is also known as
HOTEL SERENA SUITE Hotel
HOTEL SERENA SUITE La Serena
HOTEL SERENA SUITE Hotel La Serena
HOTEL SERENA SUITE Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
6.0/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Raul
Mar 30, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raul
Stayed 1 night in Mar 2025