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Hotel Club La Serena

3.5 star property

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Photo gallery for Hotel Club La Serena

Aerial view
Front of property
Point of interest
Down comforters, in-room safe, desk, free WiFi
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • Housekeeping

Explore the area

Map
Avenida Del Mar 1000, La Serena, Coquimbo, 1700000
  • La Serena Lighthouse
    ‪7 min walk‬
  • Sea Avenue
    ‪18 min walk‬
  • La Serena Beach
    ‪1 min drive‬
  • La Serena (LSC-La Florida)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Down comforters, in-room safe, desk, free WiFi

Standard Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Down comforters, in-room safe, desk, free WiFi

Economy Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Down comforters, in-room safe, desk, free WiFi

Standard Twin Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Down comforters, in-room safe, desk, free WiFi

Family Room

  • 667 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed

Down comforters, in-room safe, desk, free WiFi

Suite, 1 Double Bed

  • 441 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Standard

Down comforters, in-room safe, desk, free WiFi

Twin Room Standard

  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for 2-Bedroom Apartment

Down comforters, in-room safe, desk, free WiFi

2-Bedroom Apartment

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Double Room Standard

Down comforters, in-room safe, desk, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Suite

Down comforters, in-room safe, desk, free WiFi

Double Suite

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Hotel Club La Serena

3.5-star La Serena hotel connected to the convention center, walkable to La Serena Lighthouse
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
Hotel Club La Serena offers 96 accommodations with safes and hair dryers. Beds feature down comforters. Televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This La Serena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Club La Serena features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This beach hotel also offers multilingual staff, a garden, and laundry facilities. Complimentary self parking is available on site.

Hotel Club La Serena is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Brisa - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brisa

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Garden
  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Living room
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CLUB LA SERENA
CLUB SERENA
CLUB SERENA HOTEL
HOTEL CLUB LA SERENA
SERENA CLUB
Hotel Club Serena
La Serena Club Hotel La Serena
Hotel Club La Serena Hotel
Hotel Club La Serena La Serena
Hotel Club La Serena Hotel La Serena

Hotel Club La Serena Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 91 out of 220 reviews
Rating 8 - Good. 79 out of 220 reviews
Rating 6 - Okay. 35 out of 220 reviews
Rating 4 - Poor. 11 out of 220 reviews
Rating 2 - Terrible. 4 out of 220 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mauricio

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Paul

The room's decor was outdated.
Stayed 1 night in Nov 2024

8/10 Good

Vance

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is a little dated. Clay tennis courts had weeds growing on the court. Overall it was OK
Stayed 3 nights in Oct 2024

10/10 Excellent

BÁRBARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar bonito frente al mar para pasar en familia, los trabajadores son agradables y el lugar es limpio.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel would absolutely stay here again! Right along the beach, easy to walk to grab dinner. Wish we spent another night here. Hotel is super clean, nice pool, beautiful landscape!
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Incredibly good service but mediocre hardware
People are really nice. Staffs are extremely friendly. I did the laundry and it was properly, effectively and efficiently done. The software is excellent. However the hardware needs some more maintenance. The room was a bit run down although it was very clean. As a four star hotel, I was expecting a more decent breakfast. The overall experience was excellent but all thanks should be to the excellent staffs. The hotel itself, needs some work.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rohini

Stayed 3 nights in Jul 2024

8/10 Good

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Evelyn

Stayed 6 nights in May 2024

4/10 Poor

Jorge, Santiago

Business traveler
Disliked: Amenities, property conditions & facilities
An plain hotel that has a few deficiencies. A decent eatery and an average accommodation. Having communication difficulties, it is inconceivable that you compromised your privacy by disclosing your personal phone number to the reception staff, as it is only possible to communicate via WhatsApp.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Business traveler
Could not connect Wifi and AC was not functioning well. And the noise from outside was not comfortable. Others were ok.
Stayed 2 nights in May 2024

10/10 Excellent

Jorge, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Pedro

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good but old facilities.
Stayed 1 night in Mar 2024

8/10 Good

Mejaes

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eddy was very helpful at the front desk.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan G.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024

6/10 Okay

JULIE

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Sergio Alejandro, Santiado

Liked: Amenities, property conditions & facilities
Good place
Stayed 3 nights in Dec 2023

10/10 Excellent

Rosa

Stayed 2 nights in Nov 2023

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Windows and room need a thorough cleaning. Rooms need updating. Check in needs to be more efficient. I expected much more from the pictures. Disappointing…
Stayed 3 nights in Mar 2023

6/10 Okay

Nicolas

Traveled with group
Liked: Cleanliness, staff & service
Ok place to stay in La Serena, not impressive.
My friend and I stayed one night at Hotel Club and we had high expectations because of the price we paid, but also because this is one of the mains Hotels in Avenida del Mar, the main road by the coast in La Serena. The pros are the location and installations within the Hotel as there's a swimming pool, restaurant and bar in the premises. The cons are the quality of the rooms with tired furniture, walls and noise coming from next room as there was a locked door that was facing the closet area and from where you could hear everything that was happening on the other side. Breakfast selection was good and check-in and out process went smooth. Not sure if we'd go back as there are probably better quality Hotels for the same or cheaper price.
Stayed 1 night in Jan 2023

4/10 Poor

Marcelo

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The property doesn't reflect the offer amenities. The wifi is really weak in the room, making impossible to do remote work, for those are nomad worker. The room are really small and the bed are twin size. No AC in the room only heater. Staff try accomodate they were helpful.