This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include an outdoor tennis court, a seasonal outdoor pool, and a business center.
Serena Plaza offers 55 accommodations. 32-inch LED televisions come with satellite channels.
Bathrooms include showers. This La Serena hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
In addition to a seasonal outdoor pool and a children's pool, Serena Plaza provides an outdoor tennis court and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This 3-star property offers access to a business center and meeting rooms. Parking is available onsite for a surcharge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Serena Plaza has a restaurant on site.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Self parking on site (surcharge)
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A restaurant
Things to do
Children's pool
Gym
Outdoor tennis court
Seasonal outdoor pool
Family friendly
Children's pool
In-room refrigerator
Seasonal outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Meeting rooms
More
Banquet hall
Room amenities
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Entertainment
32-inch LED TV with satellite channels
Food and drink
Refrigerator
Room service
More
Phone
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Hotel Serena Plaza
Serena Plaza Hotel
Hotel Serena Plaza
Serena Plaza La Serena
Serena Plaza Hotel La Serena
Serena Plaza Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 6 reviews" "
10 - Excellent
2
Rating 8 - Good. 2 out of 6 reviews" "
8 - Good
2
Rating 6 - Okay. 2 out of 6 reviews" "
6 - Okay
2
Rating 4 - Poor. 0 out of 6 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews" "
2 - Terrible
0
9.0/10
Cleanliness
7.8/10
Staff & service
7.0/10
Property conditions & facilities
Reviews
6/10 Okay
james
Nov 7, 2016
Liked: Cleanliness, room comfort
Overpriced
Can get better for less money. Wifi is non existent on one side of hotel, we got to change room to where the wifi was better.
Nos dieron una habitación con vista al mar en el primer piso. La habitación era muy amplia y moderna. El desayuno completo y las instalaciones de la piscina excelentes. Lamentablemente solo nos quedamos un día!
Laura
8/10 Good
Martin
Nov 26, 2016
Liked: Cleanliness, room comfort
Hotel envejecido pero sirve
El hotel esta envejecido y se nota. La habitacion tenia olor a humedad y el Wifi no funciono durante toda nuestra estadia (5 dias). La limpieza es buena y en general si estas de visita en La Serena y queres un lugar para domir por el precio esta bien pero no es un hotel nuevo ni moderno.
Martin
8/10 Good
Alex, Santiago
Sep 20, 2016
Liked: Cleanliness, staff & service, room comfort
Buena Opción de Alojamiento
La atención del Personal, fue excelente, extrañamente estaba muy vacío a pesar de ser fin de semana largo. Los desayunos muy sencillos pero bien presentados. Las instalaciones de piscina no las utilizamos por razón del clima (que estaba muy helado) pero desde fuera se veían limpias.