2/10 Terrible
Patricia
Nov 3, 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible y déspotas
Patricia
Stayed 1 night in Oct 2017
Serena Suite Park Hotel
3.5 star property
Choose dates to view prices
Photo gallery for Serena Suite Park Hotel
Reviews
6.06.0 out of 10
Popular amenities
- Room service
- Hot Tub
- Bar
- Pool
- Breakfast included
- Housekeeping
Explore the area
Ruta 5 Km 470, La Serena, 1700000
- Mall Plaza La Serena14 min walk
- Sea Avenue4 min drive
- La Serena Beach4 min drive
- La Serena (LSC-La Florida)10 min drive
Room options
View all photos for Standard Double Room
Standard Double Room
- Sleeps 2
- 1 Double Bed
View all photos for Apartment
Apartment
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
View all photos for Exclusive Double Room
Exclusive Double Room
- Sleeps 2
- 1 King Bed
View all photos for Luxury Double Room
Luxury Double Room
- Sleeps 2
- 1 Double Bed
View all photos for Superior Double Room
Superior Double Room
- Sleeps 4
- 2 Double Beds
View all photos for Room Standard
Room Standard
- Sleeps 3
- 2 Full Bed(s)
View all photos for Room Standard
Room Standard
- Sleeps 3
- 1 Double Bed
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About this property
Serena Suite Park Hotel
3.5-star La Serena hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center.
Serena Suite Park Hotel offers 38 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Serena Suite Park Hotel features 2 hot tubs, a sauna, and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.
Languages
Catalan, English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Area shuttle (surcharge)
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A restaurant
Things to do
- 2 hot tubs
- Basketball
- Sauna
- Seasonal outdoor pool
- TV in common areas
Family friendly
- Crib (surcharge)
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Seasonal outdoor pool
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Wedding services
Business services
- Business center
- Computer station
- Conference center
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
More
- Banquet hall
Room amenities
Bedroom
- Crib (surcharge)
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Limited room service
More
- Air conditioning (climate-controlled)
- Desk
- Heating (climate-controlled)
- Phone
- Safe
Policies
Check-in
Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 18 per night
Cribs (infant beds) are available for USD 18 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 18 per night
- Rollaway bed fee: USD 18 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
The seasonal pool will be open from December to March
Property is also known as
Hotel Serena Suite
Serena Suite
Serena Suite Hotel
Serena Suite Park
Serena Suite Park Hotel Hotel
Serena Suite Park Hotel La Serena
Serena Suite Park Hotel Hotel La Serena
Serena Suite Park Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
6.8/10
Cleanliness
6.0/10
Staff & service
5.4/10
Property conditions & facilities
Reviews
8/10 Good
virginia
Jan 28, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hola! por favor me deje dinero en la caja fuerte! q debo hacer?
virginia
8/10 Good
arpad
Dec 1, 2016
Liked: Cleanliness, staff & service
Hotel cómodo y simple.
Muy buena estadía.