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Serena Suite Park Hotel

3.5 star property

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Photo gallery for Serena Suite Park Hotel

Seasonal outdoor pool
Apartment | Room amenity
Exterior
Terrace/patio
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Ruta 5 Km 470, La Serena, 1700000
  • Mall Plaza La Serena
    ‪14 min walk‬
  • La Portada Stadium
    ‪3 min drive‬
  • Jardin del Corazon
    ‪3 min drive‬
  • La Serena (LSC-La Florida)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, cribs/infant beds, rollaway beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Apartment | Room amenity

Apartment

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Exclusive Double Room

Exclusive Double Room | Room amenity

Exclusive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | In-room safe, desk, cribs/infant beds, rollaway beds

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, cribs/infant beds, rollaway beds

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, desk, cribs/infant beds, rollaway beds

Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Standard

In-room safe, desk, cribs/infant beds, rollaway beds

Room Standard

  • Sleeps 3
  • 1 Double Bed

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About this property

Serena Suite Park Hotel

3.5-star La Serena hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center.
Serena Suite Park Hotel offers 38 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serena Suite Park Hotel features 2 hot tubs, a sauna, and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Catalan, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Basketball
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 18 per night
Cribs (infant beds) are available for USD 18 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 18 per night
  • Rollaway bed fee: USD 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The seasonal pool will be open from December to March

Property is also known as

Hotel Serena Suite
Serena Suite
Serena Suite Hotel
Serena Suite Park
Serena Suite Park Hotel Hotel
Serena Suite Park Hotel La Serena
Serena Suite Park Hotel Hotel La Serena

Serena Suite Park Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.8/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible y déspotas
Horrible. No respetaron la reserva ni el precio. Tuve que conducir a las 01.30 hasta otro hotel
Stayed 1 night in Oct 2017

8/10 Good

virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hola! por favor me deje dinero en la caja fuerte! q debo hacer?

8/10 Good

arpad

Liked: Cleanliness, staff & service
Hotel cómodo y simple.
Muy buena estadía.