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Terral Hotel & Spa

3.5 star property

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Photo gallery for Terral Hotel & Spa

32-inch LCD TV with cable channels, TV
32-inch LCD TV with cable channels, TV
Exterior
32-inch LCD TV with cable channels, TV
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Spa
  • Pool
  • Bar
  • Breakfast included

Explore the area

Map
San Martin 387, Vicuña, 1760000
  • Plaza de Vicuna
    ‪3 min walk‬
  • Museo Gabriela Mistral
    ‪9 min walk‬
  • Mamalluca Observatory
    ‪15 min drive‬
  • La Serena (LSC-La Florida)
    ‪59 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, free cribs/infant beds, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, free cribs/infant beds, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

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Apr 10 - Apr 11
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About this property

Terral Hotel & Spa

3.5-star Vicuña hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a business center, and a meeting room are onsite.
Terral Hotel & Spa offers 31 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Terral Hotel & Spa features 2 hot tubs and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This Vicuña hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Terral Hotel & Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Pataska - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pataska

Things to do

  • 2 hot tubs
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Terral Hotel Vicuña
Terral Hotel
Terral Vicuña
Terral Hotel Vicuna
Terral Vicuna
Terral Hotel Spa
Terral Hotel & Spa Hotel
Terral Hotel & Spa Vicuña
Terral Hotel & Spa Hotel Vicuña

Terral Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 61 reviews
Rating 8 - Good. 15 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the two best places to stay in town. They have a secure parking lot and are one block from the town square. I liked the room very much. I found the morning breakfast was not very exciting.
Stayed 3 nights in Jul 2024

8/10 Good

Robyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, bed comfortable and the breakfast was good. It was quiet and in winter mode.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pilar

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This Hotel is an Oasis in a Town with so much history, Vicuña, commune and city in Elqui Province, Coquimbo Region, Chile.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, the bed very comfy, and the room was decorated nicely. Really enjoyed the two large slider windows to the small balcony. A/C did not work, but with the windows open we were fine. The restaurant served excellent meals, beautifully prepared and presented. Staff is friendly and accommodating.
Stayed 2 nights in Feb 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Lovely huge room with a great comfy bed. The roof top terrace is amazing for an evening drink and there are two hot tubs which you can book for a free one hour use. In the perfect location in this great little town. Highly recommend the hotel.
Stayed 1 night in Oct 2018

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Bradford, Minneapolis, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a perfect place to spend a few days with your family. Great hosts, terrific views, and delicious breakfast.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and roof top hot tub! Had an enjoyable stay.
Stayed 2 nights in May 2018

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terral hotel and spa is really nice. The staff were very helpful and the rooms were very nice and cclea. In our first room, the heat wasn't working. But the staff was really great and fixed the problem immediately. We changed rooms and everything was great. The jucuzzi was also really nice and the rooftop was amazing.
Stayed 2 nights in May 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the oasis.
We were not expecting to see such a beautiful hotel in this small town. The staff were very friendly and accommodating especially the front desk personnel.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel
great hotel rooms and staff, our room was across from the restaurant and stairs, so fairly loud, our kids had a room down the hall that was perfect. Great rooftop bar, book the Jacuzzi when you check in, awesome view of the stars.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT EVERYTHING
great staff, great setting, great food, very pretty ambiance, very relaxing, can't say enough about this place.

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing stay
Lovely hotel, clean, friendly staff, awesome rooftop bar w/ spas. Only negative was the North Korean-like internet filter on the otherwise fast Wifi.

10/10 Excellent

Zachary, Chcago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hospitality
Great location, hospitality, and rooftop hot tub

6/10 Okay

ALEX

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Fuimos bienvenidos por personal muy joven, bienvenida calida y profesional. En la azotea Mariela nos atendió de oro - lo mejor. Todo fue bien hasta que hicimos el check out y nos sorprendió (lo que parecia el gerente) con un cargo adicional por uso de 1 hora en las tinajas. Al cual hice claro que nos habian i dicado estaba incluida, razon por la cual enfatizamos incluirla en nuestro itinerario. El caballero no demostró ningún tipo de sensibilidad a mi comentario, y mi pareja al ver le intento explicar igualmente ue el punto no es el pagar, es que se nos había indicado ese era un servicio incluido. Yo soy viajero frecuente y estoy muy al tanto de preguntar y asegurarme entender lo que esta incluido y no en mi estadia. Muy mal por el caballero.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jorge Alfredo

Stayed 4 nights in Jul 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Room comfort
Un tanto fría la habitación, el mobiliario no era del todo cómodo. La variedad de comida en la cena fue un tanto decepcionante.
Stayed 1 night in Jun 2022

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible!
Muy buena experiencia, muy recomendable, lo repeteria a ojos cerrados, muchas gracias.
Stayed 3 nights in Apr 2022

8/10 Good

Jorge

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Mobiliario en piscina
El aforo de piscina era 15 personas. pero solo habia 4 reposeras
Stayed 2 nights in Mar 2022

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Patricia Inés

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien atendido ,se lo recomiendo se duerme muy bien y se come mucho también ,todo estaba muy limpio en la habitación muchas gracias Paty.
Stayed 1 night in Dec 2021

8/10 Good

Nelson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
mi experiencia fue maravillosa, excelente atencion, comoda, acogedora iria sin pensarlo muchas mas veces y 100% recomendable
Stayed 1 night in Nov 2021