*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Hotel & Spa El Castell de Ciutat features hot springs and an indoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
4 meeting rooms are available. This business-friendly hotel also offers an outdoor pool, a spa tub, and a fitness center. Complimentary covered self parking and valet parking are available on site.
Hotel & Spa El Castell de Ciutat is a smoke-free property.
- Library
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Number of hot tubs - 1
- Fitness facilities
- 24-hour front desk
- Covered parking
- Turkish bath/Hammam
- Uncovered parking
- Secured parking
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Food and water bowls
- Litter box
- Number of meeting rooms - 4
- Terrace
- Luggage storage
- Concierge services
- Conference center
- Snack bar/deli
- Total number of rooms - 38
- No accessible shuttle
- Number of floors - 2
- Number of buildings/towers - 1
- Number of accessible parking spaces 3
- Fireplace in lobby
- Golf lessons with a pro
- Clubhouse
- Couples/private dining
- Private picnics
- Coffee/tea in common areas
- Designer stores on site
- Registration desk height (inches) - 47
- Registration desk height (centimeters) - 120
- Number of bars/lounges - 1
- Tasting room
- Number of poolside bars - 1
- Wine release events
- Full-service spa
- Private winery tours
- Stairwell handrail height (inches) - 43
- Stairwell handrail height (centimeters) - 110
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 1973
- Nature reserve
- Steam room
- Free WiFi
- Sauna
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Ski storage
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 2
- Banquet hall
- Laundry facilities
- Carport
- Garage
- Wedding services
- Golf cart
- Golf clubs (equipment)
- Garden
- Multilingual staff
- Off-street parking
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
Hotel & Spa El Castell de Ciutat offers 38 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Digital television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This La Seu d'Urgell hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, printers, and complimentary newspapers. Additionally, rooms include free minibar items and safes. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Television
- Free newspaper
- Daily housekeeping
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Wireless internet access
- Bidet
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Digital TV service
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 24
- TV size measurement: inch
- MP3 docking station
- iPod docking station
- Connecting/adjoining rooms available
- Cribs/infant beds (surcharge)
- Minibar (stocked, free items)
- Rollaway/extra beds (surcharge)
- Towels provided
- Number of bathrooms - 1
- Number of beds 1
- Champagne service
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Wardrobe or closet
- Bed sheets not available
- Meal delivery service available
- Printer
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Restaurante Tapies - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.
Restaurante Katia - This bistro specializes in local cuisine. Open daily.
Room service (during limited hours) is available.
Spa Services
WELLNESS & SPA EL CASTELL has 4 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are 2 hot springs open between 9:00 AM and 8:00 PM.
- Number of treatment rooms 4
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Number of hot springs - 2
- Hot stone massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Thai massage
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchair accessible parking
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
Hot springs and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Golfing nearby
- Mountain biking nearby
- Archery on site
- Hot springs on site
- Casino nearby
- Cross-country skiing nearby
- Rafting nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
- Golf lessons available nearby
- Kayaking nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 25.0 per day
- Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Masks are compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
No elevators
Property registry number - HL-000475
Property confirms they are implementing enhanced cleaning measures
Online penalty collection
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 50.0 per day.
- Cribs (infant beds) are available for EUR 25.0 per day.
Pet Policy
- Pets allowed for an extra charge of EUR 15 per pet, per night
- Dogs and cats only
- 2 total pets
- Pets cannot be left unattended
- Food and water bowls and litter boxes are available
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Hot springs access available from 9:00 AM to 8:00 PM.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel Names
- Castell Ciutat
- El Castell Ciutat
- El Castell Ciutat Hotel
- El Castell Ciutat Hotel La Seu d'Urgell
- El Castell Ciutat La Seu d'Urgell
- El Castell De Ciutat Hotel La Seu d`Urgell
- El Castell De Ciutat Spain/Catalonia
- & Castell Ciutat Seu D'urgell
- Hotel Spa El Castell de Ciutat
- El Castell de Ciutat Relais Chateaux
- Hotel & Spa El Castell de Ciutat Hotel
- Hotel & Spa El Castell de Ciutat La Seu d'Urgell
- Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell
Hotel Reviews
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