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La Union Vacation Packages

room was great everything helping people make my septation breakfast delicious

This hotel was so charming, cozy, and perfectly located. The staff were incredibly friendly and views of the volcanoes were amazing. As a bonus, there were two friendly cats who could always be found snoozing around the property.

Lamentablemente no era lo q esperaba, no pudimos usar la piscina hasta el siguiente día ,no estaba limpia y el químico aún en el agua, el lugar sucio, la verdad no fue de nuestro agrado,

Staff

I loved this place! It is beach front, the deck is huge and amazing with great views of the ocean, pool is nice with a great bar. The unit is very nicely decorated, clean, spacious and had (almost) everytying i needed.The only problem was that the washter and dryer were not working (we really needed it). Also there is a weird 3" step at the entrance and I kept tripping on it, and one person in our group actually fell hard because of it. That step should have a warning or paint or something to make it visible. Other than that we had a fabulous time here.

My best friend and I came here for a girls’ getaway. The views and property are absolutely beautiful, but the overall experience was disappointing. The biggest issue was the lack of transparency. After an international flight and a two-hour drive, we had no cell service when we checked in. We were asked to sign a document that we couldn’t translate because our phones weren’t working. We were told it only covered the $40 deposit and Wi-Fi. Later, we discovered it also disclosed there was no hot water inside our tent. We visited during the rainy season, so the only hot water was in the outdoor tub, which meant going outside in the rain and thunderstorms just to bathe. I understand this is glamping, but this should have been clearly disclosed before booking. The resort said they notified us, but the message was sent while we were already on our flight. Had we known, we would have booked only two nights instead of five. We ended up leaving early, but because of the document we unknowingly signed, we weren’t eligible for a refund. The property has a lot of potential, but the customer service felt cold at times, and communication needs to be much clearer. Also, arrange transportation ahead of time, we had multiple drivers cancel on us. Beautiful place, but I wouldn’t stay again.