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El Balcón de Nieves

3.0 star property

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Terrace/patio
Junior Suite, 1 Bedroom, City View | Living room | TV
Junior Suite, 1 Bedroom, City View | In-room safe, desk, free WiFi, bed sheets
Premium Double Room, 1 King Bed, City View | In-room safe, desk, free WiFi, bed sheets
Junior Suite, 1 Bedroom, City View | Bathroom | Hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • Pet friendly

Explore the area

Map
Alayos, 174, La Zubia, Granada, 18006
  • Estadio Nuevo los Carmenes
    ‪12 min drive‬
  • Los Cahorros
    ‪14 min drive‬
  • Science Park
    ‪16 min drive‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room, City View

Superior Double Room, City View | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, City View

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed, City View

Premium Double Room, 1 King Bed, City View | In-room safe, desk, free WiFi, bed sheets

Premium Double Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 King Bed, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

  • 107 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 1 Queen Bed, Garden View

Standard Triple Room, 1 Queen Bed, Garden View | In-room safe, desk, free WiFi, bed sheets

Standard Triple Room, 1 Queen Bed, Garden View

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, City View

Junior Suite, 1 Bedroom, City View | In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 Bedroom, City View

  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

El Balcón de Nieves

3-star La Zubia hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is not available.
El Balcón de Nieves offers 10 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided.

This La Zubia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 50 square feet (5 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a library, and a terrace. Only motorcycle parking is offered on site, but free nearby parking is also available.

El Balcón de Nieves is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:30 AM and 10:30 AM.
El Balcón de Nieves has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 50 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 11:30 PM and 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 2 dogs reside at this property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 11:30 PM and 12:30 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

El Balcón Nieves
El Balcón Nieves Hotel
El Balcón Nieves Hotel La Zubia
El Balcón Nieves La Zubia
El Balcón de Nieves Hotel
El Balcón de Nieves La Zubia
El Balcón de Nieves Hotel La Zubia

El Balcón de Nieves Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 62 reviews
Rating 8 - Good. 15 out of 62 reviews
Rating 6 - Okay. 1 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Sweetest dog lives at the hotel. It has a nice view of the mountains.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were tremendously helpful and very friendly. Big thank you to Victor
Stayed 2 nights in Nov 2023

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owner and lovely place to stay. Great breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil Retreat With Beautiful Views
My stay was superb. In my travel from Madrid to La Costa Del Sol I found this Gem. A family operated hotel in an amazing beautiful area with astonishing views a beautiful sunsets over looking the Sierra Nevada and villages surrounding it. A place full of peace and serenity with excellent home cooked food, especially made for each individual guest. You get to choose from a daily menu that is provided. Than your choice will be cooked especially for you on that day. I stayed for three nights and I didn’t want to leave on my check out day. Pedro, Natacha, Maria Del Carmen and Andrea are all beautiful caring people, they are the ones that hosted my. I now call them family. Pedro provided me with lots information to continue on my travel. I also met other returning guest. One lady I met was her 7th stay. As I will be returning to El Balcón De Nieves a mountain hotel in La Zubia. Thank you to all the staff for a beautiful relaxed stay.
Stayed 2 nights in May 2023

10/10 Excellent

ian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views are fabulous
The hotel is family ran, and they could have not done more. The breakfast and meals are of great quality. I loved the surrounding area, plenty of interesting walks, and for those shopper try out the Nevada shopping centre, it has everything, modern and plenty of space
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Very nice place. Clean, comfortable, and friendly. Breakfast 5 stars, and excellent dinner menu. Very quiet with a very nice view, and close to a National Park. Excellent for sports fun!
Stayed 2 nights in Oct 2021

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful tranquil paradise
this hotel is really lovely in a beautiful spot with amazing views. The staff are lovely - a little bit of upgrading/ tlc is required in one or two rooms but pedro told us that was about to be done
Stayed 3 nights in Aug 2020

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This hotel is amazing. The location is around 4 kilometers from the nearest city centre (la Zubia) but the travel worths it. t is a beautiful trip all going up the hill between pines. When you go down, you see the city below, so pretty. The hotel is a recycled old house, nice and tidy. Our room was huge with a huge balcony overlooking the city and the Sierra Nevada mountains. Breathtaking. Bathroom was totally updated and functional, and of generous dimensions. Breakfast was european style, plenty and deliciuos, with different kind of breads, tarts, pies, mermelades, fruits, yogurt, etc. Coffee, teas and chocolate are available too. The orange juice is squeezed at your request. The owners, who attend the place, are great people. There is one dog living at the hotel that is the sweetest dog ever and the owners even let you take it for a walk if you want. Great hotel, great experience.
Stayed 3 nights in Dec 2019

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to move to Cumbres Verdes after this stay!
Absolutely amazing!!! Way high up above Grenada in the mountains provides beautiful sunsets and quiet. Loved loved loved!! The meals were great, the ambience incredible and I didn’t want to leave! And I loved the sound of chickens clucking in the morning and the dogs to pet by the pool. Oh, and the breakfasts are superb, lots of variety, fresh squeezed OJ and home made yoghurt!! Wow! To travellers who go, it is hard to find with no GPS and google maps got us very lost as Zubia, the town your have to go through to get there, has no street names on the buildings. Use GPS and it is simple. Staying there is the perfect complement to the AlHambra chaos with all the people.
Stayed 2 nights in Sep 2018

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The hotel was nice and comfortable with modern bedrooms. The bed was very comfy. The service of the hosts was really pleasant and kind. The food was delicious and the chef very nice. The two canine hosts steal the show! Awesome pair of dogs. The view to the city is lovely. The only thing is that the hot water for the very nice bath tub with a view never really heated up, so we couldn’t use it. I’m sure it was a one off..
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful spot with great breakfast
We loved it (& the dogs). Beautifully modernised, fab view, lovely people, great breakfast (freshly baked bread, cakes, pastries etc). We wished we'd been better organised and booked to have dinner there, in their nice dining room overlooking the valley, as we're sure the food would have been excellent.

8/10 Good

CC, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and friendly with a very warm welcome
We stayed here last week with our two children and really liked the hotel. The hotel staff were all lovely and very welcoming and the hotel itself feels really homely. It is about 5km from La Zubia where we found a lively local tapas restaurant (La Almadraba) with just the right mix of atmosphere and good food recommended by the hotel. The breakfast provided is very nice with a good choice of fresh food. The two hotel dogs were a welcome addition to the overall experience.

2/10 Terrible

Errol, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Celia - Celia - Celia - I must give a bad review.
It might sound like I have a thing for the receptionist Celia - but she was almost the only thing good about this hotel. And if she was not there - I am convinced this hotel would be struggling to survive. When we arrived, the place looked great. Even the room looked fantastic. And the views over Granada and the Sierra Nevada mountain range are really quite pleasing. Celia, was fantastic, pleasant, helpful, and a great cook. Her cooking skills are brilliant - and her soup should be a choice for a last meal. HOWEVER -- The pool was frozen over (even though I was told it would be open), not to mention filthy. And the room - whilst it looked great at first, soon started to fall apart. The blind on the doors to the balcony came crashing down, the coffee maker in the room would not work (which was the only refreshments in the room), the towels were a joke, the shower poured water all over the floor. The room was too hot (even with a window open), it took about five minutes to get the key out of the lock in the door every time and the tv did not work. BUT - the tv next door worked. How do I know? Because through the paper thin walls, I could hear the tv blaring away - and the people next door shouting and screaming until 4am. And there was no way to get them to shut up. I tried calling the contact number (as the reception was closed), but no-one answered. As a result - I over slept and was late for a meeting the following day. Finally, the breakfast was an awful experience

10/10 Excellent

karmel , w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic stay

10/10 Excellent

Stella, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect
Fantastic location and ambiance. Will be back.

10/10 Excellent

Matt, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice mountain retreat
Very nice mountain retreat with great views overlooking the city of Granada and the Sierra Nevada's. The staff was very friendly and the rooms were very cosy with modern utilities. Its far enough out of the city and close enough to it. They offer a great menu and have a large breakfast in the morning. We will be going back.

10/10 Excellent

george, albox spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
A wonderful location with views over Granada Friendly reception Lovely bedroom with large double bed and a fully equipped bathroom Excellent Wifi Breakfast was very good with a large self service selection And 2 lovely friendly labradors

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from city center, but awesome stay! Cozy indee
Only check in with this hotel if you're okay with dogs. They have a sweet Golden Retriever named Enzo, and he is indeed 34kgs of Pure Love. Room's were unique and had a special touch, perfect for younger generations and the view was perfect, overlooking Granada! Only check in with this hotel if you have the transportation means to get here, its far from the center, around 12km if I'm not mistaken. Breakfast was awesome, their homemade yogurt is really good. Expect Enzo to accompany you everywhere, from when you arrive to check in, til you have breakfast the next day, til you leave the hotel. He's your host, safe to say! It's a homey, cozy home hotel!

10/10 Excellent

Choon Heong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint retreat in Granada
This is a quaint b&b perfect for my hubby and I. The b&b is peaceful and our room had a little balcony overlooking the city below. It had all the amenities we needed and very friendly and helpful staff. The food is lovely. Chef Daniel's 3 course dinner was delicious and we were impressed with the breakfast selection.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smukt beliggenhed
Hotellet er et mindre hotel med ca. 10 værelser, det ligger oppe i bjergene, og der var en fantastisk udsigt, hvor man kunne kigge langt ud og se bjerge og Granada. Hotellet har en mindre svimmingpool, som fungerede efter hensigten. Morgenmaden var ganske fin og med en god kaffe. Vi prøvede hotellets aftenmenu og vin. Det var veltillavet mad og vinen var også god. Det er et hundevenligt hotel, og har man hund, er den meget velkommen.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un paraiso cerca de Granada
Fantastico sitio para quedarse en Granada pero en medio de un entorno natural precioso.
Stayed 1 night in Jan 2024

8/10 Good

hilde

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kleinschalig hotel in een mooie omgeving om te wandelen met zwembad. Theefaciliteiten op de kamer. Uitgebreid ontbijtbuffet met koffiekoeken, vers brood, zelfgemaakte cakes , verse meloen/ananas, konfituren, charcuterie, vers fruitsap, eieren, pannekoeken. Deze laatste waren koud wat jammer was. De eigenaars hebben 2 grote honden die aandacht zoeken, zodat je niet altijd op je gemak ah zwembad kan zitten. Huisdieren zijn toegelaten, andere familie had 2 hondjes bij die luidruchtig ah blaffen waren. Gelukkig niet tijdens de nacht. Er is ook een restaurant aanwezig, kokkin kan heel lekker koken, menukeuze en reservatie voor 17u is een must.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ibrahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt nicht direkt in der Stadt aber die Aussicht ist unschlagbar. Die Mitarbeiter sind sehr freundlich und hilfsbereit. Vor allem Natascha war sehr sympathisch. Es hat uns sehr gut gefallen. Die Auswahl beim Frühstück war auch zufriedenstellend.