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Dorsett Grand Labuan

5.0 star property

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Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property - evening/night
Staircase
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
462 Jalan Merdeka, Labuan, Sabah, 87029
  • Financial Park
    ‪2 min walk‬
  • Labuan Museum
    ‪4 min walk‬
  • Labuan International Sea Sport Complex
    ‪13 min walk‬
  • Labuan (LBU)
    ‪4 min drive‬

Room options

View all photos for Executive Room

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room

  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Suite (1 King Bed)

Premier Suite (1 King Bed) | Beach/ocean view

Premier Suite (1 King Bed)

  • 689 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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The price is $75
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$85 total
includes taxes & fees
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About this property

Dorsett Grand Labuan

5-star Labuan hotel steps from Financial Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a sauna are onsite.
Dorsett Grand Labuan offers 180 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Labuan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Dorsett Grand Labuan provides a hot tub and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 7556 square feet (702 square meters) include conference space. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. Onsite self parking is complimentary.

Dorsett Grand Labuan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Victoria Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast only.
Lobby Lounge - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 42 for adults and MYR 28 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Victoria Brasserie

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,556 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in hours extends exactly 24-hours from check-in to check-out time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 170.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 42 for adults and MYR 28 for children
  • Rollaway bed fee: MYR 170.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Dorsett Labuan
Grand Dorsett Labuan Hotel
Grand Dorsett Hotel Labuan
Grand Dorsett Labuan Hotel Labuan Island
Labuan Sheraton
Dorsett Grand Labuan Hotel
Dorsett Grand Labuan Hotel
Dorsett Grand Hotel
Dorsett Grand Labuan
Dorsett Grand
Dorsett Grand Labuan Labuan
Dorsett Grand Labuan Hotel Labuan

Dorsett Grand Labuan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 43 out of 138 reviews
Rating 8 - Good. 64 out of 138 reviews
Rating 6 - Okay. 23 out of 138 reviews
Rating 4 - Poor. 6 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel with excellent staff. Though certain areas are showing there age the overall experience was wonderful. I personally love the detailed woodwork, marble and grand staircases. Room was large with a conformable bed. Staff were very helpful, thank you to Irvilla, Danial and Merza fir all you help and thoughtfulness. Breakfast was presented beautifully with plenty of options. Overall a great experience.

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Times Square and only a few mins walk into the centre of Victoria where you’ll find lots of bars, restaurants and shops etc. Good WiFi in rooms. Rooms are a little old/tired around the edges but extremely comfortable and a great size. It’s a shame that the small balcony is frequently visited by pigeons who like to leave their mark. Overall, a great stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Hussain munawer bin

Stayed 1 night in Nov 2023

10/10 Excellent

Terence

Traveled with family
Liked: Staff & service, amenities
There was a problem with bathroom cleanliness on arrival - this was dealt with effectively and not an ongoing problem. Building having a re-paint: front done and looks good; back will look equally white fresh when finished.
Stayed 8 nights in Nov 2023

6/10 Okay

Alain

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for some, not far to airport (but Labuan is quite small) Property have seen better days, hotel is aging and it shows, even if it is well cleaned. But there is not really a choice in Labuan.
Stayed 2 nights in Jul 2023

6/10 Okay

William

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel. Better options elsewhere within easy walking distance to dining and shopping.
Stayed 2 nights in Jul 2023

8/10 Good

ANUAR

Stayed 1 night in May 2023

2/10 Terrible

Calvin

Stayed 2 nights in Dec 2022

6/10 Okay

JEAN-PIERRE

Stayed 2 nights in Nov 2022

8/10 Good

ANUAR

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, good location and friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Patrice

Business traveler
Disliked: Property conditions & facilities
Only for one night
this hotel need renovation ....
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
The package given wasnt according to my booking and what I paid for.Pls check and revert to my my original booking package
Stayed 3 nights in Jan 2020

6/10 Okay

Kee joon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From my previous stay at this hotel 5 years ago, the condition and up keeping has deteriorated badly. Carpets are worn and pillows smell. The bath towels are pretty torn and worn! I don’t call this a 5-star rating but more of a 4-star rating hotel. Very poor standards
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine place for a relaxing stop over. Especially just lazing by the pool.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Mohsin

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minit walking to mall
Stayed 3 nights in Aug 2019

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Very spacious room with wonderful views over the harbour. The bed was very comfortable and the aircon was quiet and kept the room the right temperature. The bathroom had everything we needed and there were plenty of sockets everywhere which is hard to find in hotels sometimes. The location is good with a big shopping mall opposite and the town centre is within walking distance. Plenty of bars and restaurants to choose from within the hotel and others nearby. All in all a very pleasant stay.
Stayed 2 nights in Aug 2019

4/10 Poor

Erich

Liked: Cleanliness, staff & service, room comfort
Poor fitness center
The hotel has many signs of wear and tear. The room was nice bed was comfortable and a/c was good. The fitness center was run down and much of the equipment did not work correctly.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
still the best hotel in Labuan due to its : 1. location. 2. Caring hotel staff 3. Comfortable bed 4. Good room ambient Nevertheless, the swimming pool needs to be imporoved
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in May 2019