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Hotel Aifa

3.0 star property

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Photo gallery for Hotel Aifa

Executive Room | Minibar, in-room safe, desk, iron/ironing board
Exterior
Deluxe Queen | Minibar, in-room safe, desk, iron/ironing board
Bar (on property)
Deluxe Twin | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

Map
U0217, Jalan Tun Mustapha, Labuan, Wilayah Persekutuan Labuan, 87007
  • Labuan Museum
    ‪4 min walk‬
  • Financial Park
    ‪10 min walk‬
  • An'Nur Jamek Mosque
    ‪10 min walk‬
  • Labuan (LBU)
    ‪4 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, iron/ironing board

Executive Room

  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin

  • 464 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Queen

Deluxe Queen | View from room

Deluxe Queen

  • 463 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

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  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (48)
The price is $53
per night
$55 total
includes taxes & fees
Feb 27 - Feb 28
Hotel Labuan Point

About this property

Hotel Aifa

3-star Labuan hotel with restaurant
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hotel Aifa offers 139 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

This Labuan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This Labuan hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Lido - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Star - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 0.50 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lido
  • Star

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 10 floors
  • Banquet hall

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 16 for children
  • Self parking fee: MYR 0.50 per day
  • Rollaway bed fee: MYR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Hotel Aifa Labuan
Aifa Labuan
Hotel Aifa Labuan Island/Labuan Town
Hotel Aifa Hotel
Hotel Aifa Labuan
Hotel Aifa Hotel Labuan

Hotel Aifa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 145 reviews
Rating 8 - Good. 61 out of 145 reviews
Rating 6 - Okay. 20 out of 145 reviews
Rating 4 - Poor. 6 out of 145 reviews
Rating 2 - Terrible. 7 out of 145 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service, amenities
Several parts of the room were falling apart, the ceiling near the air conditioner was mouldy, the ironing board holder wasn't screwed to the wall, the towel hanger was hanging off. The bathroom bath plug was filled with hair. In the bathroom we encountered a cockroach. The floor was constantly wet possibly due to the bath or toilet leaking. The do not disturb and clean room buttons were broken, thankfully they had signs... But they only cleaned our room once over 3 days so we had to buy toilet roll as we had ran out. This was a business suite and I expected better quality. But the building is outdated and requires maintenance or refurbishment..
Stayed 3 nights in May 2024

8/10 Good

GIM-LOO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 1 night in Feb 2024

8/10 Good

Hasan, Kota Kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The hotel is a bit old and need some maintenance. AC unable to control fan speed only can adjust temperature. Hot water not hot enough.
Stayed 2 nights in Jan 2024

6/10 Okay

Poon w

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
the hotel situated in town which is good for tourist hotel not upgrade or renovated after years even carpet are dirty & smell not replace staff work not to stadard we even have cockroach inside room every service or request will be charged
Stayed 2 nights in Dec 2023

6/10 Okay

Raphael

Business traveler
Liked: Cleanliness, staff & service
Alas , hotel feels aged. Breakfast will be better to eat out.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kok Leong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
One of the best hotels in Labuan
Stayed 3 nights in Aug 2023

8/10 Good

Anil Chandru

Stayed 1 night in May 2023

4/10 Poor

TEKFOH, Palm Springs

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Checked into a room and AC was not working. Waited a while and still not working. Finally staff member came up and said they do have an issue with the AC. Moved to another room and was better. Unfortunately, the corridors were not air conditioned and was very uncomfortable.
Stayed 3 nights in Apr 2023

2/10 Terrible

kheng siew

Stayed 5 nights in Mar 2023

8/10 Good

Felicia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted. As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round. Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
Stayed 1 night in Jan 2023

10/10 Excellent

azlan shah

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel and location
Stayed 5 nights in Jan 2023

10/10 Excellent

azlan shah

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

4/10 Poor

Melvin, Singapore

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.

8/10 Good

Hj Puasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

ROSMADI

Stayed 3 nights in Sep 2022

10/10 Excellent

Kee joon

Stayed 1 night in Aug 2022

6/10 Okay

Khin Choy, Klang

Business traveler
I think the hotel is good, just that the upkeep still need more effort. The breakfast is not good though.
Stayed 2 nights in Jun 2022

8/10 Good

ANUAR

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, big clean room, friendly and helpful staffs and great location in the centre of town.
Stayed 2 nights in May 2022

2/10 Terrible

Jim Kian Hock

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Despite placing "DO NOT DISTURB" sign at the door knob outside, staff still enter the room.
Stayed 3 nights in Feb 2022

10/10 Excellent

Mohamed Huzaifah, ALOR GAJAH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome by the staff. Clean.
Stayed 3 nights in Nov 2021

10/10 Excellent

MASLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Leong Sze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
welcoming
friendly front desk
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Business traveler
Breakfast menu
Breakfast buffet it is not a buffet and not clean also hygiene as there are small flies which is taking a nap on their fruit platters.Further more , The variety of breakfast menu is really bad.
Stayed 2 nights in Jul 2020