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KL Hotel

Property class: 3

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Photo gallery for KL Hotel

A hotel entrance with a glass facade, a sign reading "KC Hotel", and a "OPEN" sign above the door.
A reception desk with a flat-screen TV above it, a fire extinguisher on the wall, and a bouquet of flowers on the left.
A staircase with a metal handrail and a modern design.
A hotel room with two single beds, a bedside table with a lamp, and a nightstand with a phone and a vase of flowers.
A hotel entrance with a glass facade, a red stripe, and a floral decoration.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is $23
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
Lot 23, Block D, Jati Shophouse, Jalan Jati, Labuan, 87000
  • Place, An'Nur Jamek Mosque
    ‪11 min walk‬
  • Place, Financial Park
    ‪14 min walk‬
  • Place, Labuan International Sea Sport Complex
    ‪2 min drive‬
  • Airport, Labuan (LBU)
    ‪3 min drive‬

Room options

View all photos for Standard Queen (No Windows)

A hotel room with a bed, a wooden door, a wall-mounted air conditioner, a bedside table with a lamp, and a small flower arrangement.

Standard Queen (No Windows)

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

A hotel room with a large bed, a desk, and a chair. There is a window with curtains and a vase of flowers on the desk.

Deluxe Queen

  • City view
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family

A hotel room with two beds, wooden headboards, bedside tables with lamps, and a small potted plant.

Deluxe Family

  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Double Room, 1 King Bed

A neatly made bed with white linens, a bedside table with a lamp, a small table with a vase of flowers, and a coat rack with hangers.

Premium Double Room, 1 King Bed

  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Non Smoking, No Windows

A neatly made bed with white linens, a dark wooden headboard, and a wall-mounted lamp with a floral design.

Standard Double Room, Non Smoking, No Windows

  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

KL Hotel

3-star Labuan hotel with free in-room WiFi
This smoke-free hotel features dry cleaning, a 24-hour front desk, and free WiFi in public areas.
KL Hotel offers 17 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

KL Hotel features dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access.

KL Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"step to reach entrance 1", step to reach entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out fee: MYR 100.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MYR 100.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: DuitNow
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

KL Hotel Labuan
KL Hotel Hotel
KL Hotel Labuan
KL Hotel Hotel Labuan

KL Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 71 reviews
Rating 8 - Good. 33 out of 71 reviews
Rating 6 - Okay. 22 out of 71 reviews
Rating 4 - Poor. 7 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is strategic and ideal budget hotel
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, with many coffeeshops around it, and a convenience store.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and greasy service by the staffs
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place is good but need more transport in the area
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Its in Jati area which surround by many club & bar. So you wouldn't get sleep until 3.30am because it was to loud. If you are in family, it is better to find place far from Jati Commercial area.
Verified review

8/10 Good

Liked: Staff & service
Power supply breakout
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All good but i guess the water heater isn't hot or not working.? Thank you.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
they are more trust their careless housekeeping than their customer...
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 3 nights in Oct 2021
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Overall, it was not a pleasant stay. At night, we found out our toilet couldn’t flushed properly and called to the front desk for help. All they could do was guide you on how to fix it through phone instead of sending someone in to help. Was charged a fee for extra towel requested. This was my first encounter after experiencing on staying different hotels previously. In addition to that, Could hear pub music at night next to our room and the music played through the hallway at morning in our room. Not worth the price for such services.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness
A bit noisy place
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy to stay
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great Location

Location is very Great, there are many shop around, only a bit noisy at night because there have a pub beside the hotel, room is comfartable and clean.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly and my room was clean but very small.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Abit noisy during night time due to karaoke, the rest is fine.
Stayed 2 nights in Sep 2018
Verified review

6/10 Okay

Liked: Staff & service
Room was very basic, just a bed and little hanging space, one chair and desk,no shower screen, had to ask for a second towel,as there was two of us. However the bed was comfortable, had to go out for all meals. The staff were polite, friendly and helpful.
Stayed 4 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay

Overall consider nice only is there no lift need to walk up to 2nd floor Will back on Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

V.Good but lil bit noisy...

Everything is ok..Only bit noisy when nite.coz near with karaoke bar.
Stayed 2 nights in Jan 2018
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Staff dishonest

1. very noisy till midnight, the room just beside pub 2. the batroom water hole stuck. water came out everytime bath. 3. overall staff are ok except a chinese girl working at noon time. her attitude was rude and create a lot of nonsense excuse.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Easy navigation and strategy location , friendly to get transportation and food
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness

Nice stay

Overall it was a nice stay. Which room u’re staying offer different experiance. The receptionist is helpful and honest.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
not so good
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
The hotel location is within the city centre and walking distance to the jetty. The room is clean and comfortable considering that I am staying alone. But the hotel is next to the bar and the noise level is very very very high. I cant sleep till 3.00 am because of this disturbance.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean low cost hotel but unfortunately in a noisy nightclub area
Stayed 1 night in May 2017
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

Noisy and irresponsibility hotel

The KL hotel just next to disco pub and there is another KTV lounge at the back of hotel. Imagine, at 2.50am morning, the pub music so loud that can beat your heart while the KTV noises almost like your neighbor singing the songs. It's irritating, annoying and frustrating. After such a torment, I have complained to lady boss at front desk. She said this is norm and she had filed several complaints to authority. She said she can't do much with it. (She even no apologies at all). It's so irresponsible, unethical and no moral. The hotel just want to make money regardless the customers priority for their stay. I will strongly recommend you to stay other hotel with the same price point. There are hundred of hotels that offer the same price point. Why you want to pay for the price and get all the frustration and suffering.