Lazenda Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lazenda Hotel

Interior
Front of property
Executive Suite | Minibar, in-room safe, desk, iron/ironing board
Exterior
Executive Suite | Minibar, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
  • Gym
  • Room service
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Block C& D, Lazenda Centre, Jalan OKK, Abdullah, Labuan, Labuan Federal Territory, 87007
  • Labuan Museum
    5 min walk
  • Financial Park
    9 min walk
  • An'Nur Jamek Mosque
    9 min walk
  • Labuan (LBU)
    6 min drive

Room options

Standard Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Lazenda Hotel

3-star Labuan hotel with restaurant
A restaurant, a fitness center, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Lazenda Hotel offers 172 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Complimentary self parking is available on site.

Lazenda Hotel has designated areas for smoking.

Lazenda Hotel has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Lazenda Hotel Labuan
Lazenda Hotel
Lazenda Labuan
Lazenda
Lazenda Hotel Labuan Island/Labuan Town
Lazenda Hotel Hotel
Lazenda Hotel Labuan
Lazenda Hotel Hotel Labuan

Lazenda Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 68 reviews" "
Rating 8 - Good. 35 out of 68 reviews" "
Rating 6 - Okay. 11 out of 68 reviews" "
Rating 4 - Poor. 8 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raja Azwan

Ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Raphael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here whenever I am in Labuan. Rooms are spacious and hotel condition is still good. Convenient for local food around the area with mini-marts for any last minute purchases. Only wish is for the cable TV to be reinstated. Channels available are rather limiting now. Wifi also tends to drop-off and does interrupt work .
Stayed 7 nights in Dec 2023

6/10 Okay

Chelsea

Traveled with family and small children
We stayed there for 3 days 2 nights at room 508 it was unpleasant experience because the air conditioning was not functioning very well it was so hot and the staff was not attentive at all.. the room that I requested it was stated FOC for child below certain age but when we requested for extra towel they charged us 10 ringgit for 1 extra towel. Totally sucks
Stayed 2 nights in Dec 2023

8/10 Good

Raphael

Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convenient for a work trip. Lots of local eateries around. Amenities and convenience stores too. And is very close to the ferry points if you need to travel out to the ships at the anchorage.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and recommended
Stayed 2 nights in Nov 2019

8/10 Good

Hafiz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The lift is a bit dirty and smelly
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a one night stay so cannot comment much about my stay. The only thing i observe is that the breakfast was poor with little choices
Stayed 1 night in Sep 2019

6/10 Okay

Andree

Business traveler
Disliked: Cleanliness
The area with choices of eateries.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Ravandaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Nurul

Liked: Staff & service, property conditions & facilities, room comfort
Near to town
Stayed 2 nights in Feb 2019

4/10 Poor

L

During booking (in the receipt mentioned Suite Room) but when arrived at the hotel they provided us with Superior King Room. Is it possible to Expedia to re-issue the new receipt for me to reflect the Superior King Room that been provided by Lazenda.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Mohamad zulhaimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

amirul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome stay over my birthday
definitely a come back for me!
Stayed 1 night in May 2018

4/10 Poor

FD, SGP

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Pro: Location (that's about it). Con: No water in bathroom, aircon was faulty, wifi password only valid for 24hrs.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Strategic location, new ambient
Pricey compared to other shoplot hotels in Labuan, since it's still new, the overall conditions is good. Breakfast refill takes longer time, I have to just take whatever left as couldn't be bothered to wait.
Stayed 1 night in Mar 2018

4/10 Poor

brian

Disliked: Staff & service, property conditions & facilities, room comfort
Better hotels in area for the price paid.
On check in the receptionist asked for my passport, fair enough but she didn't just check my photo etc. but was checking all the pages and my visas??
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stay away from Junior Suite Rooms
Smelly at Junior Suite room perhaps due to no guest check in for sometime. Not secure at Junior Suite rooms block due to lack of security and public can just access. No refill of breakfast spread even it is before 9.00am.
Stayed 1 night in Feb 2018

6/10 Okay

Azha, MY

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Average. Need to cross the road to get to the room from the lobby. Basic necessities only provided for 1 pax eventhough the check in is for 2 pax.
Stayed 1 night in Feb 2018

8/10 Good

Nadia, Kuala Lumpur

Liked: Cleanliness, room comfort
Comfortable hotel
Overall, it's a good hotel to stay in with minor flaws. One male receptionist should have been more friendly and informative to provide me with more details on how to obtain the receipt under my company's name instead of kept on insisting for me to contact Expedia right away.
Stayed 1 night in Nov 2017

6/10 Okay

K.Jayakumar

Stayed 6 nights in Sep 2017

6/10 Okay

Dave, Singapore

Disliked: Property conditions & facilities
Overall an average hotel with minimal amenities.
The hotel price is easy on the budget and services are on overall average. The lobby café "Mortar" was the only nice place in the hotel for one to chill out as it dishes out good local food as well as western fares at reasonable prices.
Stayed 1 night in Jul 2017