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SureStay Plus Hotel by Best Western The Villages

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western The Villages

Relax in a stylish room with two single beds, a flat-screen TV, and a balcony offering a view of palm trees.
Enjoy cooking in this well-equipped kitchen with a refrigerator, microwave, and granite countertop.
Relax in style on our outdoor patio, surrounded by lush greenery and shaded by large umbrellas.
Relax by the rectangular pool surrounded by a brick patio and lounge chairs.
Enjoy cooking and dining in this well-equipped kitchen with a long countertop, coffee maker, microwave, and toaster.

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    ‪6 min walk‬
  • The Villages Market Square
    ‪8 min drive‬
  • Nancy Lopez Legacy Golf & Country Club
    ‪10 min drive‬
  • Leesburg, FL (LEE-Leesburg Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(18 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(17 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
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4.0 out of 5, Very Good, (1008)
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The price was $94
The price is $80 total
includes taxes & fees
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About this property

SureStay Plus Hotel by Best Western The Villages

Lady Lake hotel with private balconies
Along with an outdoor pool, this smoke-free hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a garden are onsite. Change of towels is available on request.
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in May 2022.

SureStay Plus Hotel by Best Western The Villages is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1993
  • Renovated entire property - May 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:30 AM to 8:30 PM

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 296 out of 570 reviews
Rating 8 - Good. 130 out of 570 reviews
Rating 6 - Okay. 63 out of 570 reviews
Rating 4 - Poor. 38 out of 570 reviews
Rating 2 - Terrible. 43 out of 570 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Doug

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

luis, miami

Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We had issues with the keys, the pool was dirty, the staff at night was nowhere to be found, the A/C was inefficient. Overall it felt like an abandoned hotel...
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and nice staff
Stayed 3 nights in Apr 2025

8/10 Good

Marianne

Stayed 3 nights in Apr 2025

8/10 Good

Jamila

Stayed 2 nights in Apr 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to the Spanish Springs square, but in a quiet corner. Good value.
Stayed 1 night in Apr 2025

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place that is comfortable and very well located. I will definitely return again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mallory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and Clean

Very nice room! Quiet, spacious and clean
Stayed 3 nights in Apr 2025

8/10 Good

Ivelisse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good and quiet place and enjoying to stay. Also the are and the pool need a better
Stayed 1 night in Apr 2025

10/10 Excellent

Isidoro, wellington

Stayed 1 night in Apr 2025

6/10 Okay

Diane, Leicester

Traveled with partner, Traveled with pets
Disliked: Cleanliness
First floor room because it was pet friendly. Tile floors which were dirty. The shower was moldy and behind the toilet was rusty.
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2025

2/10 Terrible

Steven

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
If I could rate 0 I would. The manager was not welcoming at all. She will make you feel as uncomfortable as she could. Save yourself the stress.
Stayed 2 nights in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Orlando

Stayed 2 nights in Apr 2025

10/10 Excellent

Shirley L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Loretta

Business traveler, Traveled with family
Liked: Amenities
Great place to stay everything within walking distance or golf cart! Pool is small and had a little bit of leaves and debris but that happens from the palms. The best water pressure ever in any hotel shower. Cute balcony with nice court yard.
Stayed 2 nights in Apr 2025

4/10 Poor

Christa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It wasn’t clean even though the room I had smells so strong of bleach I couldn’t breathe. I had to open the front door and the patio door to air out the place. There was water/melted ice still in my ice bucket. The floor was so sticky it was like walking on fly paper. Fortunately, the bed was comfortable. Unfortunately, the linens hadn’t been changed… there was evidence of someone being in that bed that couldn’t have been there IF the bed was changed. I can’t, and wouldn’t, recommend this property. It’s a shame they don’t keep it clean. It COULD BE a wonderful place to stay, if it were actually clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Shirley L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Alana

Liked: Staff & service, property conditions & facilities
Nice property on the exterior. Inside needs updating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Staff & service
Musty for probably from air conditioner filters not being cleaned or changed. Old uncomfortable chair in the room with a 1960’s floor lamp,
Stayed 1 night in Apr 2025

2/10 Terrible

dustin, cooper city

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at all costs. Spiders and cobwebs in my room. Room full of dust nothing was clean. Stayed with a big group and they all experienced similar problems. Roaches, pee stained carpet and ants not to mention the old pepporoni found in one persons room.
Stayed 2 nights in Apr 2025