SureStay Plus Hotel by Best Western The Villages

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western The Villages

View from room
Free daily full breakfast
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen | Microwave, coffee/tea maker
Outdoor pool, open 8:30 AM to 8:30 PM, pool umbrellas, sun loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
$79
includes taxes & fees
Aug 18 - Aug 19

Explore the area

View in a map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    ‪6 min walk‬
  • The Villages Market Square
    ‪8 min drive‬
  • Nancy Lopez Legacy Golf & Country Club
    ‪10 min drive‬
  • Leesburg, FL (LEE-Leesburg Intl.)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(18 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(17 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western The Villages

Lady Lake hotel with private balconies
Along with an outdoor pool, this smoke-free hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a garden are onsite. Change of towels is available on request.
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in May 2022.

SureStay Plus Hotel by Best Western The Villages is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1993
  • Renovated entire property - May 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:30 AM to 8:30 PM

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 311 out of 597 reviews
Rating 8 - Good. 135 out of 597 reviews
Rating 6 - Okay. 66 out of 597 reviews
Rating 4 - Poor. 38 out of 597 reviews
Rating 2 - Terrible. 47 out of 597 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ben

Stayed 1 night in May 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room did not feel secure. The door had a bend mark where it appeared a flat bar could have previously been used for entry. I could see substantial light coming thru both the side and bottom of the door. I was also placed in a pet room which I had not requested. I was under the impression the room was not sanitary the entire time I was present. The bed could be compared to the feel of a fold out couch - mattress was very uncomfortable and unsupportive. I do hope the other rooms on the property are better, and if not, I don’t see how it could have any repeat business.
Stayed 1 night in May 2025

2/10 Terrible

Brelyn

Disliked: Cleanliness, staff & service
Just not what I was expecting. Dirty and water leaking through ceilings
Stayed 1 night in Feb 2025

10/10 Excellent

mohammad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tom at front desk is amazing
Stayed 1 night in May 2025

6/10 Okay

john

Liked: Cleanliness

Door lock broken

We had an issue with a broken door lock and the night clerk couldn’t help and wasn’t able to get anyone to fix it. The door wouldn’t lock and wouldn’t offer any small discount to us. The following morning the manager wasn’t going to offer any discount for the lack of security the previous night. The hotel wasn’t very impressive.
Stayed 2 nights in May 2025

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sink wasn’t draini
Stayed 2 nights in Apr 2025

8/10 Good

LUIS, EDISON

Stayed 1 night in Feb 2025

8/10 Good

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and comfortable room for our one night stay
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CHECK FOR BED BUGS

THERE WERE BED BUGS ON MY BED!!!
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Nice balcony
Stayed 2 nights in May 2025

4/10 Poor

Cynthia, Odenton

Liked: Staff & service
Disliked: Cleanliness
Has bugs in the room
Stayed 1 night in Apr 2025

8/10 Good

Monica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except that the tv didn’t work, and front desk didn’t pick up the phone .
Stayed 1 night in May 2025

10/10 Excellent

Pamella Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

LIN

Traveled with partner
Liked: Amenities
Very quiet and clean
Stayed 2 nights in Apr 2025

8/10 Good

Doug

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

luis, miami

Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We had issues with the keys, the pool was dirty, the staff at night was nowhere to be found, the A/C was inefficient. Overall it felt like an abandoned hotel...
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and nice staff
Stayed 3 nights in Apr 2025

8/10 Good

Marianne

Stayed 3 nights in Apr 2025

8/10 Good

Jamila

Stayed 2 nights in Apr 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to the Spanish Springs square, but in a quiet corner. Good value.
Stayed 1 night in Apr 2025

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place that is comfortable and very well located. I will definitely return again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mallory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and Clean

Very nice room! Quiet, spacious and clean
Stayed 3 nights in Apr 2025

8/10 Good

Ivelisse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good and quiet place and enjoying to stay. Also the are and the pool need a better
Stayed 1 night in Apr 2025

10/10 Excellent

Isidoro, wellington

Stayed 1 night in Apr 2025