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SureStay Plus Hotel by Best Western The Villages

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western The Villages

View from room
Free daily full breakfast
Exterior
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen | Microwave, coffee/tea maker
Outdoor pool, open 8:30 AM to 8:30 PM, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
$84
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
1201 Avenida Central, Lady Lake, FL, 32159
  • Place, Spanish Springs Town Square
    ‪6 min walk‬
  • Place, Orange Blossom Hills Golf & Country Club
    ‪11 min walk‬
  • Place, The Villages Market Square
    ‪7 min drive‬
  • Airport, Leesburg, FL (LEE-Leesburg Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(19 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Pet Friendly)

8.4 out of 10
Very good
(9 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.2 out of 10
Very good
(19 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western The Villages

Lady Lake hotel with private balconies
Along with an outdoor pool, this smoke-free hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a garden are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in May 2022.

SureStay Plus Hotel by Best Western The Villages is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1993
  • Renovated entire property - May 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:30 AM to 8:30 PM

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

Reviews

SureStay Plus Hotel by Best Western The Villages Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 347 out of 656 reviews
Rating 8 - Good. 144 out of 656 reviews
Rating 6 - Okay. 73 out of 656 reviews
Rating 4 - Poor. 43 out of 656 reviews
Rating 2 - Terrible. 49 out of 656 reviews

Reviews

8/10 Good

Nicole

Traveled with family and small children
Liked: Amenities, property conditions & facilities
I like the the pool was tucked in its own little area and had coverage by trees so it wasnt so hot
Stayed 5 nights in Jul 2025

10/10 Excellent

Marvin

Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Business traveler
It was ok
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The staff at the desk was
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Cigarette butts
Stayed 5 nights in Aug 2025

10/10 Excellent

Marvin

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Eduardo

Stayed 5 nights in Aug 2025

2/10 Terrible

Sandra

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 5 nights in Aug 2025

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Aug 2025

2/10 Terrible

Starkire

Stayed 1 night in Jul 2025

8/10 Good

Authur

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Jul 2025

10/10 Excellent

shaketa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and neat, alot of essentials provided and overall just a nice room.friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Marvin

Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed. Nice area. Very friendly staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to have rules so when dog go to the bathroom in the grass, the owner of the dog need to pick up the poop
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Business traveler, Traveled with partner
Liked: Staff & service, amenities
The Staff was outstanding trash around the property is depressing, I've pick up more trash around the property than any other Hotel we've stayed at
Stayed 6 nights in Jul 2025

10/10 Excellent

Asa

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy everything including the breakfast
Stayed 6 nights in Jul 2025

2/10 Terrible

Hitesh

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a hidden policy of not allowing guests to stay for more than 14 days unless they take a 1 week break and stay somewhere else I was told by the manager that the hotel owns the cheap insurance policy which does not let people stay for longer than 14 days or they become residents here. I booked through Expedia and I was not allowed to check in at 10:30 p.m. and I had to find somewhere else to stay very late at night. The staff told me that they could not contact me and David had no way to reach me which is incorrect because they could simply have contacted me via Expedia. I had to get a refund from Expedia. Do not book this hotel if you want to stay for more longer than 14 days they will exit you and they will not like to check in.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to get a good night sleep
Stayed 1 night in Jul 2025

10/10 Excellent

Anterio

Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an issue with one of the gals traveling with me fell in the shower Tuesday morn the 22nd of July. She is disabled and needs a cane to walk. Upon checking in to the hotel on day before, I asked if we could please have a shower chair, and she told us that they are in the special disability rooms, and they were all occupied, so the answer was no. She was trying to be very careful when showering Tuesday morn but she still slipped and fell, hurting her foot and side and hand. Me and the other gal traveling with us called down to the front desk that morning to inform about the fall and could we Please get a shower chair! 2 nice ladies came up and gave us a shower chair. The friend who fell also filled out an incident report and she turned that in to front desk later that day. We also requested a tub mat, and someone delivered that and put it in tub. We wondered then why there wasn’t a mat in tub to begin with? Or at least have one in every room unused and rolled up so that if someone is staying and wants one in the tub they could put it down instead of calling for one! (Or going to target and buying one! We did on our return trip home. It was less than 5.00!) My friend was not injured other than a huge black bruise(and some pain) on her right hip side, bruise and swelling on bottom and side of one foot, and swollen fingers on one hand. None of which warranted a hospital or ER visit. We all appreciated very much the quick and professional response from management.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to beat the heat. Bed was comfortable. Had a couple great nights of sleep.
Stayed 2 nights in Jul 2025

6/10 Okay

Heather

Liked: Property conditions & facilities
The breakfast wasn’t good.
Stayed 3 nights in Jul 2025

8/10 Good

Christopher

Stayed 1 night in Jul 2025