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Candlewood Suites New Iberia by IHG

2.5 star property

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Photo gallery for Candlewood Suites New Iberia by IHG

Front of property - evening/night
Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free WiFi
Property amenity
Fridge, microwave, stovetop, dishwasher
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2600 Highway 14, New Iberia, LA, 70560
  • Lafayette, LA (LFT-Lafayette Regional)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Room amenity

Studio Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite

Standard Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Suite

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Standard Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Standard Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Comm, Mobil, Access Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

Room, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Holiday Inn Express Hotel & Suites New Iberia - Avery Island by IHG

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  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (527)
The price is $112
per night
$129 total
includes taxes & fees
Apr 11 - Apr 12
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About this property

Candlewood Suites New Iberia by IHG

New Iberia hotel with in-room kitchens
Along with a snack bar/deli, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a TV in a common area are onsite. Weekly housekeeping is available.
Candlewood Suites New Iberia by IHG offers 83 accommodations with coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Iberia hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This New Iberia hotel also offers barbecue grills, a picnic area, and laundry facilities. Onsite self parking is complimentary.

Candlewood Suites New Iberia by IHG is a smoke-free property.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (26 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 1 2024 to March 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood New Iberia
Candlewood Suites Hotel New Iberia
Candlewood Suites New Iberia
New Iberia Candlewood Suites
Candlewood Suites New Iberia Hotel New Iberia
Candlewood Suites New Iberia Hotel
Candlewood Suites Iberia

Candlewood Suites New Iberia by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 116 out of 250 reviews
Rating 8 - Good. 72 out of 250 reviews
Rating 6 - Okay. 25 out of 250 reviews
Rating 4 - Poor. 15 out of 250 reviews
Rating 2 - Terrible. 22 out of 250 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shara

Business traveler, Traveled with family
Liked: Staff & service, amenities
The staff at this property are very courteous, and friendly. However, the property is under construction and the carpets in the rooms desperately need to be cleaned. I couldn’t walk around barefoot they were that dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

MICHEAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice clean,and quret the staff was very professional, and helpful I will definitely stay there on my next visit and courtes
Stayed 2 nights in Sep 2024

6/10 Okay

Chance

Traveled with family
Not clean and felt unsafe.
Check in was good but the room had constant high humidity and the floors were sticky. The shower was set up that water covered the entire floor. The iron had so much build up on it and burned a shirt. Doubtful I will ever stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the stove timer did not have a knob. Other than that. Everything was great.
Stayed 6 nights in Jul 2024

2/10 Terrible

Dean

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!!
We made a 4 night reservation based on online photos. When I arrived and saw the condition of this place I didn't feel safe checking in. This hotel is bad. They refused to refund my money. Over $500 wasted; but my safety was more important. On top of everything the staff was extremely rude.
Stayed 4 nights in Jul 2024

4/10 Poor

Willie J

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Jack

Stayed 1 night in Apr 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Tina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

HARRIET

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has mold and the condition is awful.
Stayed 2 nights in Mar 2024

6/10 Okay

shoulanda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a stay.
Friendly front desk, clean room and morning coffee. Minor maintenance up keep would have given 5 stars but none of the maintenance affected our stay. Would stay again.
Stayed 1 night in Feb 2024

8/10 Good

Porche'

Hailey was a really great front desk clerk ! Great customer service & very friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra nice property.
Stayed 1 night in Jan 2024

8/10 Good

Edmee

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice
Was in town over night, safe place, not new, was comfortable, dog was very pleased. We did have a mold issue in first room given, we moved accross hall to smaller room.
Stayed 1 night in Dec 2023

6/10 Okay

Gary

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Stayed 1 night in Nov 2023

2/10 Terrible

Rebecca

Stayed 1 night in Oct 2023

2/10 Terrible

Ray

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was grubby with toothpick on the carpet. They gave us another room but it was still very old and worn out. The entire Hotel seemed very dirty and unsanitary. We booked the last minute so we couldn't get our money back however we still chose to leave and booked another hotel down the road. Do yourself a favor and pass this hotel up. It is definitely not the rating that shows in Expedia
Stayed 1 night in Oct 2023

4/10 Poor

Gregory

Disliked: Cleanliness, amenities, property conditions & facilities
We will not stay here again. In town for my aunts funeral. The room was dirty, no towels, water stains on the wall and it stunk. We arrived late or we would have definitely stayed elsewhere. Do not recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhealthy and Disgusting
Upon checking in the clerk told us the elevator was broken and then put us on the 3rd floor. We were put in a room with 2 big canisters of damp-rid and the mold smell was so horrible we were getting sick. My husband went down stairs after 30 minutes of checking in a we were refused a refund so we could go to another hotel. They did put us in the room next door. The smell wasn’t as bad. The pool was full of debris and the pool chairs were in the pool. When asked about the pool the clerk didn’t seem bothered. Sunday morning, no hot water. The 1st floor had a linen bucket to catch the water dripping from an apparent leak. It takes very weak people to refuse a refund to customers who do not want to stay in a hotel full of mold and mildew. That is very unhealthy. Tried calling Kelli and of course there was no answer. We don’t have money to throw away to pay what we paid and then again at another hotel because this hotel can’t fix the problems. That was extremely expensive for the nasty sloppy conditions of this hotel. I expected better from a Candlewood. I did have a reservation for festival weekend but that has been cancelled and we will be staying elsewhere because there is no way we can do that to ourselves again. I will be taking every avenue possible to be refunded for our stay as the conditions are not up to code. It’s honestly disgusting that this hotel is operating in these conditions. We will never stay here again. It’s definitely not worth the price and your health.
Stayed 1 night in Sep 2023

10/10 Excellent

ALTON

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
WORKOUT EQUIPMENT NEED TO BE UPDATED AND FIXED.
Stayed 2 nights in Jul 2023

4/10 Poor

Kevin

Stayed 1 night in Jul 2023

8/10 Good

Tod

Stayed 2 nights in Jul 2023