4/10 Poor
Kayce
Traveled with family
Mar 3, 2025
Disliked: Cleanliness, staff & service
The toilet seat in the room I stayed in was broken off. I was in the room for less than 5 minutes when I discovered this and went down to the front desk. The man working almost didn't believe me, he said no one including housekeeping had reported it. The hotel was fully booked so there was no room to move to and maintenance was gone for the day, so he basically said deal with it or leave and we will refund you. Upon checkout I tried to tell the front desk again but this worker walked away while I was still talking. So we ended up having to deal with a broken toilet seat the whole stay. The room itself was decent, but the couch was gross and the bathroom itself wasn't very clean. Everything is just worn out and needs replacing. There were marks on the shower curtain, stains on the curtains, and the sheets were pilled. I would not stay here again.
Kayce
Stayed 2 nights in Feb 2025