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Zago Hotel

3.0 star property

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Photo gallery for Zago Hotel

Reception
Bar (on property)
Lobby
Executive Double or Twin Room | City view
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Breakfast included
  • Housekeeping

Explore the area

Map
Av. Duque de Caxias 579, Lages, SC, 88508-001
  • Jonas Ramos Park
    ‪13 min walk‬
  • Boliche Strike Bar
    ‪17 min walk‬
  • Marajoara Theater
    ‪18 min walk‬
  • Correia Pinto (EEA-Reg do Planalto Serrano)
    ‪39 min drive‬

Room options

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Bathroom | Shower, hair dryer, towels, soap

Executive Double or Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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The price is $61
per night
$64 total
includes taxes & fees
Mar 17 - Mar 18
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About this property

Zago Hotel

3-star Lages hotel connected to a shopping center, close to Jonas Ramos Park
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a lobby fireplace are onsite.
Zago Hotel offers 64 air-conditioned accommodations with minibars and hair dryers. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers. This Lages hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, a fireplace in the lobby, and a front-desk safe. Complimentary self parking is available on site. A total renovation of this property was completed in November 2019.

Zago Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • At least 80% of food locally-sourced
  • Built in 2011
  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated entire property - November 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 60.00 per pet, per stay, plus a deposit of BRL 60 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 70.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: BRL 60 per stay
  • Pet fee: BRL 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Zago Hotel Hotel
Zago Hotel Lages
Zago Hotel Hotel Lages

Zago Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 88 reviews
Rating 8 - Good. 31 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Perttu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything as expected. Speedy check-in and check-out.
Stayed 1 night in Jul 2024

6/10 Okay

andre

Disliked: Room comfort
Stayed 1 night in Mar 2023

8/10 Good

Luzia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel well located near downtown
Stayed 1 night in Jun 2021

6/10 Okay

MARCIO

Business traveler
Liked: Cleanliness, staff & service
Oportunidade perdida
O Hotel está relativamente bem cuidado, porém, a meu ver, necessita se modernizar. O café da manhã é super básico, diria que bem abaixo da média para sua faixa de preço. Precisam colocar uma máquina de café urgente(porque o café passado é 99% água), incluir manteiga (sim! não tem manteiga), geléias,etc. Além disso, o sistema de ar condicionado é extremamente barulhento. Poderiam ter também um sistema de aquecimento já que Lages é uma cidade com inverno intenso e a área do café, por exemplo, fica bem fria. O Zago Hotel perde a oportunidade de se consolidar como o melhor hotel de Lages pelo fato de não se atualizar, já que a concorrência também é bastante frágil.
Stayed 1 night in Aug 2024

10/10 Excellent

Deodoro Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estada
Muito boa estada , de só uma noite , mas muito gentis o staff , acomodações boas , ótima café da manhã..
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção de hospedagem
Estadia boa! Excelente atendimento e limpeza do apartamento.
Stayed 1 night in Jul 2024

6/10 Okay

Luiz João

Stayed 3 nights in Jun 2024

10/10 Excellent

Zinaide

Stayed 1 night in May 2024

10/10 Excellent

Pedro

Stayed 1 night in Apr 2024

10/10 Excellent

Juliana

Stayed 1 night in Apr 2024

10/10 Excellent

CAMILA

Stayed 1 night in Apr 2024

8/10 Good

FERNANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Cleusa Maria

Stayed 1 night in Apr 2024

10/10 Excellent

Vianei

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elogio
Equipe gentil, quarto amplo e bem cuidado. Café da manhã aceitável mas acolhedor. Escolho sempre o horário final devido ao barulho do café e mesmo chegando no horário limite a equipe não me fez sentir que estaria sendo expulsa.
Stayed 1 night in Dec 2023

10/10 Excellent

Luciana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Maria Helena

Liked: Staff & service, property conditions & facilities, room comfort
Pode melhorar na higienização
Nosso check-in foi muito rápido e simpático. Gostamos da localização, do atendimento e do café da manhã. Os ambientes no térreo são amplos e agradáveis. Não gostamos da cama e o quarto cheirava a mofo. Tive uma crise alérgica no meio da noite, foi muito ruim.
Stayed 1 night in Oct 2023

10/10 Excellent

Monalee

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Aldo

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Claudio Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Nivaldo

Stayed 1 night in Dec 2022