2/10 Terrible
Devorah
Traveled with family
Dec 1, 2023
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel from hell
Devorah
Stayed 1 night in Nov 2023
Novatel Hotel
4.5 star property
Choose dates to view prices
Photo gallery for Novatel Hotel
Reviews
3.03.0 out of 10
Popular amenities
- Bar
- Pool
- Breakfast available
- Spa
- 24/7 front desk
- Housekeeping
Explore the area
Dr Udo Wogu Dr, Lekki, LA, 106104
- Lekki Conservation Centre11 min walk
- Spicebowl7 min walk
- Mobolaji Johnson Station43 min drive
- Lagos (LOS-Murtala Muhammed Intl.)61 min drive
Room options
View all photos for Standard Room
Standard Room
- 28 sq ft
- Sleeps 2
- 1 Large Twin Bed
View all photos for Executive Room
Executive Room
- 38 sq ft
- Sleeps 1
- 1 Large Twin Bed
View all photos for Deluxe Room, 1 Large Twin Bed
Deluxe Room, 1 Large Twin Bed
- 33 sq ft
- Resort view
- Sleeps 2
- 1 Large Twin Bed
View all photos for Royal Room, 1 Double Bed, Ensuite, Executive Level
Royal Room, 1 Double Bed, Ensuite, Executive Level
- 43 sq ft
- Resort view
- Sleeps 2
- 1 Double Bed
About this property
Novatel Hotel
4.5-star Lekki hotel with 1 restaurants, connected to a shopping center
This hotel features 15 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Novatel Hotel offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. 32-inch LCD televisions come with premium cable channels.
Bathrooms include bathtubs or showers with rainfall showerheads, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
15 outdoor swimming pools are on site.
Nova Spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Novatel Hotel features 15 outdoor swimming pools. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.
This 4.5-star property offers access to a meeting room and coworking spaces. Event facilities measuring 300 square feet (28 square meters) include a conference center. This luxury hotel also offers spa services, a vending machine, and multilingual staff. Onsite covered self parking and covered valet parking are complimentary.
Novatel Hotel has designated areas for smoking.
A complimentary manager's reception is offered each day.
Novatel Hotel has a restaurant on site.
Languages
English
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free 24-hour offsite parking; reservations required
- Street parking available
- Beach shuttle (surcharge)
- Onsite parking available only on request
- Free secured, covered self parking on site
- Free secured, covered valet parking on site
- Free secured, covered extended parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking and van parking available
- Onsite parking options include a garage
Food and drink
- Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 for adults and USD 7 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
- Free daily manager's reception
- Private picnics
Things to do
- 15 outdoor pools
- Art gallery
- Designer stores
- Full-service spa
- Shopping mall
- TV in common areas
Family friendly
- 15 outdoor pools
- Grocery/convenience store
- Laundry facilities
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Grocery/convenience store
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Vending machine
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Free grocery shopping service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Computer station
- Conference center (300 square feet of space)
- Coworking space
- Meeting room
Outdoors
- Garden
- Outdoor furniture
Full-service spa
- 13 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Hot/mineral springs
- Hydrotherapy
- Manicures/pedicures
- Mud bath
- Outdoor treatment areas
- Prenatal massages
- Reflexology
- Sauna
- Spa open daily
- Spa tub
- Sports massages
- Steam room
- Swedish massages
- Thai massages
- Thalassotherapy
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathtub
- Elevator
- Grab bar in bathtub
- Grab bar in shower
- Hand-held showerhead
- Pool hoist on site
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicles
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Ballroom
- Banquet hall
- Communal living room
- Designated smoking areas
- Reception hall
Room amenities
Bathroom
- Bathrobes
- Bathtub or shower
- Bidet
- Hair dryer
- Rainfall showerhead
- Shampoo
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 32-inch LCD TV with premium cable channels
Food and drink
- Champagne service
- Electric kettle
- Free bottled water
- Tea bags/instant coffee
More
- Access via exterior corridors
- Air conditioning
- Desk chair
- Laptop workspace
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0.00 at check-out
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Gas fee: USD 50 per person, per night
- Spa fee: USD 200 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately USD 8 for adults and USD 7 for children
- Bed sheets fee: USD 0.00 per bed, per night (or guests may bring their own)
- Laundry fee: USD 50 per night
- Spa fee: USD 200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision
Property is also known as
Novatel Hotel Hotel
Novatel Hotel Lekki
Novatel Hotel Hotel Lekki
Novatel Hotel Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 2 reviews" "
2 - Terrible
1
5.0/10
Cleanliness
4.0/10
Staff & service
2.0/10
Amenities
3.0/10
Property conditions & facilities
3.0/10
Eco-friendliness
Reviews
4/10 Poor
Emmanuel
Traveled with group
Aug 16, 2022
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Emmanuel
Stayed 1 night in Aug 2022