Best Western Le Relais de Laguiole Hotel & Spa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Le Relais de Laguiole Hotel & Spa

Indoor pool, open 7:30 AM to 10 PM, free cabanas, pool umbrellas
Comfort Room, 1 Queen Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, in-room safe, individually decorated
Reception
Reception
Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed) | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Parking available
  • Room service
  • Pool

Explore the area

Map
Espace Les Cayres, Laguiole, Aveyron, 12210
  • Aubrac Natural Regional Park
    1 min walk
  • Laguiole Knife Museum
    7 min walk
  • Church of St. Matthew
    9 min walk
  • Rodez (RDZ-Marcillac)
    57 min drive

Room options

Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, Multiple Beds, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Best Western Le Relais de Laguiole Hotel & Spa

3-star Laguiole hotel walkable to Laguiole Knife Museum
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite. Change of towels is available on request.
Best Western Le Relais de Laguiole Hotel & Spa offers 34 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desk chairs. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.
In addition to a children's pool and an indoor pool, Best Western Le Relais de Laguiole Hotel & Spa provides a spa tub and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to 3 meeting rooms and coworking spaces. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Best Western Le Relais de Laguiole Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
L'Ame Gourmande - This restaurant specializes in Regional cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free RV/bus/truck parking on site
  • Covered self parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • L'Ame Gourmande

Things to do

  • 9-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's pool
  • Children's toys
  • Free crib
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between November 5 and April 4.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Covered self parking fee: EUR 10 per night
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:30 AM to 10 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hôtel Relais
Best Western Laguiole
Hôtel Laguiole
Laguiole Best Western
Relais Laguiole
Best Western Relais Laguiole Hotel
Best Western Relais
Best Western Relais Laguiole
Le Relais Laguiole & Laguiole
Best Western Le Relais de Laguiole Hotel & Spa Hotel
Best Western Le Relais de Laguiole Hotel & Spa Laguiole
Best Western Le Relais de Laguiole Hotel & Spa Hotel Laguiole

Best Western Le Relais de Laguiole Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 131 reviews" "
Rating 8 - Good. 36 out of 131 reviews" "
Rating 6 - Okay. 8 out of 131 reviews" "
Rating 4 - Poor. 0 out of 131 reviews" "
Rating 2 - Terrible. 0 out of 131 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and experience.
Stayed 1 night in Apr 2022

6/10 Okay

Susan

Liked: Cleanliness
Basic but good location
I guess because of COVID there weren't any amenities at all, just a liquid soap/shampoo, nothing individual, no hard soap, no shower cap, etc. Just a basic room. Not even a refrigerator. Good location though.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife got sick in the middle of the night and I called the resident manager who arrived promptly with needed supplies and the next morning personally escorted us to the local doctor...above and beyond the call of duty.!! Food in restaurant was outstanding.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Laguiole
Very comfortable stay and a warm welcome from the staff!

10/10 Excellent

Filippo, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
More than just a 3 star

6/10 Okay

Lynn, Chardonne, Switzerland

Liked: Cleanliness, staff & service
Average
Average hotel. Staff was very nice and helpful. Rooms are rather dated and need renovating.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to superb Laguiole cutlery showroom.
We had some trepidation about staying here given some of the negative comments others have written, but could not have been pleased more with our stay. The room was more than adequately large, dinner was delicious, a lovely and filling (self service) breakfast, and very attentive and helpful staff. There was also a lovely heated swimming pool and jacuzzi. It was in easy walking distance of the Laguiole knife and cutlery factory which is well worth a visit

10/10 Excellent

Francois

Stayed 1 night in Jul 2024

10/10 Excellent

Christophe

Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon repos
bon weekend super endroit
Stayed 3 nights in Apr 2024

10/10 Excellent

GOBENCEAUX

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel où on se sent bien
Un hôtel très bien situé et très confortable L'accueil y est chaleureux et agréable. Les repas au restaurant très bons avec un excellent rapport qualité prix. Les petits dej au top. Espace aquatique parfait pour la détente. Petit plus pour les actions de bienfaisances que propose l'hôtel (octobre rose, cagnotte pour les assos, récupérations de déchets...) Bravo! Nous avons adoré notre séjour.
Stayed 3 nights in Oct 2023

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Bien mais manque prises électriques pour voiture
Hôtel dans la norme. Dommage qu'il n'y ai pas de bornes ou de prises électriques pour notre voiture électrique. On demandé à l'accueil et on ne nous a même pas indiqué les bornes publiques sur le parking à quelques centaines de mètres.
Stayed 1 night in May 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hotel a 2 pas centre ville
Superbe horel avec piscine couverte chauffée. Petit déjeuné top.
Stayed 1 night in May 2023

10/10 Excellent

Marion

Stayed 1 night in Apr 2023

10/10 Excellent

Didier

Stayed 3 nights in Nov 2022

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2022

10/10 Excellent

Christophe

Stayed 1 night in Sep 2022

10/10 Excellent

serge chaene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre, tres calme.Parking aisé. Très bonne restauration. Personnel agréable et très serviable.
Stayed 1 night in Sep 2022

10/10 Excellent

Maria Angela

Stayed 2 nights in Aug 2022

10/10 Excellent

Clement

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ville agréable, hôtel très agréable et adapté pour les enfants avec un espace dédié pour eux lors des repas. Un petit parc est accolé à l'hôtel. La piscine est très sympa avec un toboggan. Le personnel est très accueillant, souriant et disponible. En terme de repas, nous avons testé le dîner et les plats étaient très bons. Le petit déjeuner est très varié et pour tous les goûts.
Stayed 1 night in Jul 2022

10/10 Excellent

rolland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ce jour restaurant au top
Stayed 2 nights in Jun 2022

6/10 Okay

Sylvette

Stayed 1 night in Nov 2021

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour dans l aveyron
Mon séjour est très apprécié pour un repos et une visite du village de Laguiole. Hotel situé en centre de ville.
Stayed 1 night in Oct 2021