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voco The Hills Hotel by IHG

3.0 star property

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Photo gallery for voco The Hills Hotel by IHG

Front of property
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Concierge desk
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Hot Tub
  • Parking available

Explore the area

Map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Mission Hospital - Mission Viejo
    ‪5 min drive‬
  • Saddleback College
    ‪6 min drive‬
  • Irvine Spectrum Center
    ‪9 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪25 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Living Area Powder Room)

Suite, 1 King Bed (Living Area Powder Room) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living Area Powder Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sonesta Select Laguna Hills Irvine Spectrum

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, (1302)
The price is $121
per night
includes taxes & fees
Apr 4 - Apr 5
Sonesta Select Laguna Hills Irvine Spectrum

About this property

voco The Hills Hotel by IHG

3-star Laguna Hills hotel with rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Voco The Hills Hotel by IHG offers 147 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Voco The Hills Hotel by IHG features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 11000 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Voco The Hills Hotel by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Voco The Hills Hotel by IHG has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel
Voco The Hills By Ihg
voco Laguna Hills an IHG hotel
voco The Hills Hotel by IHG Hotel
voco The Hills Hotel an IHG Hotel
The Hills Hotel Ascend Hotel Collection
voco The Hills Hotel by IHG Laguna Hills
voco The Hills Hotel by IHG Hotel Laguna Hills
The Hills Hotel an Ascend Hotel Collection Member

voco The Hills Hotel by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1004 reviews
Rating 8 - Good. 273 out of 1004 reviews
Rating 6 - Okay. 152 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 85 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

6/10 Okay

Carolyn, Laguna Niguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, rooms big and very clean. I was in a room facing freeway and it was so loud I thought a window was open. Hotel should do more to soundproof those rooms. Nice bar for drinks, staff very friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness
Loved the bathroom!
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Traveled with partner
This hotel looks nice until you start using things in the room. Lot's of broken stuff: toilet, bathroom door, chipping shower grout or mildew running into the water that wasn't draining becaue of the angle of the shower floor. Sink was dirty. No blow dryer in the room, had to call. Someone threw bags of trash outside our window. We left a pair of expensive sweat pants in the room and they said housekeeping never found them. They were rude to us when we questioned this.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Raymond

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Julia

Stayed 3 nights in Nov 2024

8/10 Good

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Bathroom door didn’t close completely and there wasn’t air in the bathrooms
Stayed 2 nights in Nov 2024

6/10 Okay

Mojtaba

Liked: Cleanliness
Stayed 4 nights in Nov 2024

6/10 Okay

Durk

Liked: Cleanliness
Disliked: Room comfort
Mediocre Hotel. Large room. Condition so-so.
Stayed 3 nights in Nov 2024

8/10 Good

Rachelle

Stayed 2 nights in Oct 2024

8/10 Good

Eden

The beds were great. But the hotel lacked a few things. No daily maid service unless you asked. No clock in the room. The slowest elevator I’ve ever been in. Terrible in-room coffee!! Confusing TV. Confusing heating system. I stayed there because it was close to the friend I was visiting but I would probably choose some place different next time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Flora

Liked: Staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My 4 day stay was especially problematic. I have a list of issues that I can’t fit in this comment box. WiFi was flakey, cable TV needed the mtce guy to fix twice, hotel room card keys had to be replaced twice. I felt like I was being punked. No outlets for iPad, iPhone and iWatch. The list goes on and on. I’m doubt I’ll be back.
Stayed 3 nights in Oct 2024

6/10 Okay

Maxwell Henry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Hector

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice botique hotel
It was a great little place. Clean spacious, not difficult to get to, quiet, even though the freeway was right outside our window. We will definitely stay there again next time we're in town
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Sep 2024

6/10 Okay

Isabel

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Stayed 2 nights in Oct 2024

8/10 Good

Crystal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Tarek

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible mattress.
Stayed 3 nights in Oct 2024