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The Hills Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hills Hotel

Front of property
Exterior
Point of interest
Breakfast, lunch and dinner served
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Parking available

Explore the area

Map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Mission Viejo Country Club
    4 min drive
  • Saddleback Memorial Medical Center
    5 min drive
  • Marguerite Aquatic Complex
    5 min drive
  • Orange County, CA (SNA-John Wayne)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area, Powder Room)

Suite, 1 King Bed (Living Area, Powder Room) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living Area, Powder Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Sonesta Select Laguna Hills Irvine Spectrum

Pool
Hot Tub
Pet friendly
Free WiFi
3.9 out of 5, Good, (1294)
The price is $112
per night
includes taxes & fees
Dec 10 - Dec 11
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About this property

The Hills Hotel

3-star Laguna Hills hotel with rooftop terrace
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
The Hills Hotel offers 147 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, The Hills Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 11000 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Hills Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Hills Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (surcharge; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 27.52 per accommodation, per night
The resort fee includes:
  • Health club access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel Hotel
The Hills Hotel Laguna Hills
The Hills Hotel Hotel Laguna Hills
The Hills Hotel Ascend Hotel Collection
The Hills Hotel an Ascend Hotel Collection Member

The Hills Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 433 out of 1031 reviews" "
Rating 8 - Good. 284 out of 1031 reviews" "
Rating 6 - Okay. 151 out of 1031 reviews" "
Rating 4 - Poor. 78 out of 1031 reviews" "
Rating 2 - Terrible. 85 out of 1031 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
30$ extra for checking in 10 minutes early , $25 per day for a parking space which I didn’t have a car for and 1 drink in the bar that I don’t drink alcohol . They said it was “mandatory “ asked for a quiet room and 10 minutes in my room construction on the floor below me was jack hammering until 5PM starting at 8 . Black mold and crumbling ceiling and walls in the bathroom, dirty furniture and the grossest sticky tv remote ever seen! On and on with no compensation or apology. Soon as you step off the elevator on 3rd floor you will smell the dank musty smell of water damage from somewhere. Worst hotel I’ve ever been in including motel 6s Absolutely Nasty!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Milly

Traveled with family
Disliked: Amenities
Rude staff.
Stayed 1 night in Aug 2024

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy clean room. AC was very loud and emitted an odor.
Stayed 2 nights in Aug 2024

8/10 Good

karen

Liked: Cleanliness, staff & service
We liked the property.
Stayed 1 night in Jul 2024

4/10 Poor

Shirley

Traveled with family and small children
Room was hardy cleaned
Stayed 14 nights in Aug 2024

2/10 Terrible

Kamden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful customer service. Not one person at the front desk was friendly. And asking a question it felt like I was inconveniencing them. I never found the ice machine just a dirty laundry room. The bartender was cool. He was the only accommodating employee. Will never stay there again and will warn my people to not bother.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dori

Liked: Cleanliness, staff & service
Staff was exceptional. The new decor was very nice. Needed more outlets for plug ins
Stayed 1 night in Aug 2024

2/10 Terrible

David

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
It's a cool hotel to stay at
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay the room was nice and service was great
Stayed 1 night in Aug 2024

8/10 Good

Manuel

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Amenities
Clean and very convenient area
Stayed 1 night in Aug 2024

4/10 Poor

jorge

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bed’s is terrible
Stayed 2 nights in Aug 2024

6/10 Okay

Edward

Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Stayed 1 night in Jul 2024

4/10 Poor

Gina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

BARBARA

Liked: Cleanliness
Need new bed, dresser or at least suitcase holders (not have to have things on the floor).
Stayed 1 night in Jul 2024

6/10 Okay

Alina

Traveled with family
Average stay very thin walls
Stayed 2 nights in Jul 2024

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Liked: Amenities
great location
Stayed 5 nights in Jul 2024

6/10 Okay

Angela

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk were not hospitable and gave us an attitude when we asked for water bottles when you’re supposed to get two a day. Would not come back.
Stayed 1 night in Jul 2024

10/10 Excellent

jorge

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

DOUGLAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Stayed 7 nights in May 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Catherine

Business traveler
Disliked: Property conditions & facilities
Property needs a face lift. Carpets in the public areas and halls are worn and loose. No place to hang towels in the bathrooms. Mini fridge in the rooms should be attached to the cabinet.
Stayed 1 night in Jun 2024