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voco Laguna Hills by IHG

3.0 star property

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Photo gallery for voco Laguna Hills by IHG

Front of property
Property video
Meeting facility
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Hot Tub
  • Parking available
$134
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Mission Hospital - Mission Viejo
    ‪4 min drive‬
  • Saddleback College
    ‪4 min drive‬
  • Marguerite Aquatic Complex
    ‪4 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

7.2 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Living Area Powder Room)

Suite, 1 King Bed (Living Area Powder Room) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living Area Powder Room)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living Area)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

voco Laguna Hills by IHG

3-star Laguna Hills hotel with rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a hot tub, and self parking. Housekeeping is available on request.
Voco Laguna Hills by IHG offers 148 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Voco Laguna Hills by IHG features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 11000 square feet (1022 square meters) include conference space. This Laguna Hills hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Voco Laguna Hills by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Voco Laguna Hills by IHG has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel
voco Laguna Hills Hotel
voco The Hills Hotel by IHG
voco Laguna Hills Laguna Hills
voco Laguna Hills an IHG hotel
voco The Hills Hotel an IHG Hotel

voco Laguna Hills by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1005 reviews
Rating 8 - Good. 256 out of 1005 reviews
Rating 6 - Okay. 155 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Stayed 1 night in May 2025

4/10 Poor

Alexis

Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t stay here again for multiple reasons, take your pick of them: 1. SECURITY CONCERNS - key stopped working after two days, went to the front desk to get it fixed. I was asked for my room number and was given a key card without any verification of my name or ID. So anyone with a key card from the hotel can get into any room by simply asking. 2. Leaking shower - half door in shower does not prevent water from leaking into the bathroom and hallway. Bathroom door had extensive water damage from this. 3. Thin walls - you can hear everything in neighboring rooms, including the tv at 3 am. 4. Cleaning rag from housekeeping was left in the room.
Stayed 3 nights in May 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beds were very comfortable liked that the shower had an actual door and movable shower head.
Stayed 1 night in May 2025

10/10 Excellent

Amber S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sylvia

Stayed 4 nights in May 2025

4/10 Poor

Nicole

Business traveler
Disliked: Property conditions & facilities
Jose at the front desk was very rude and hung up in my face when I called the front desk . I called and asked for towels and he said they were very busy and then he just hung up in my face. Also one of the housekeeping people came in my room while I was in there. They didn’t knock at all. Then they was no room service . The place sucks and I would not recommend. I had to stay there for 3 nights because my son had a basketball tournament. But I will never return.
Stayed 3 nights in May 2025

10/10 Excellent

Kaycee

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 3 nights in May 2025

6/10 Okay

SHAHNAZ

Not bad
Stayed 1 night in Feb 2025

2/10 Terrible

Taylor

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I had reserved a room over a week ago. Check-in time is at 4pm. Go to check in and they dont have my room ready yet, had to wait another hour til a room was available. Found a live pincher bug on bed. Overall, the price is great but leaves more to be desired.
Stayed 1 night in May 2025

10/10 Excellent

Loretta, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in May 2025

10/10 Excellent

christine

Stayed 1 night in Apr 2025

10/10 Excellent

Kricket

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good deal for the price and location

We stayed here in a family trip and found the service to be friendly and the rooms to be clean and comfortable, though a little weathered, especially the bathroom where ceiling was collapsing in over the shower and the base grout was a bit moldy. The beds were comfortable with plenty of pillows and a cool QR scan to get more towels etc. The negative; They charge a set rate (I think it was $15) to self park in the small lot out front, but they are sure to tell you that the lot is not patrolled. We also went out on a small rear patio and our cards would not re-open the door so we had to walk around the whole back of the hotel. It was dark out and a bit sketchy. Lastly, we were on the second floor and a door to the outside stairs was continually propped allowing anyone off the street or from the (unpatrolled) parking lot to enter our floor at any time.
Stayed 1 night in May 2025

10/10 Excellent

Levy

Liked: Cleanliness, amenities
Properly is clean and the front desk Theresa is nice and friendly . I will give rate her a number 10. I will surely be back again in Voco . Thank you .
Stayed 2 nights in May 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Friendly.
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Liked: Cleanliness
Disliked: Staff & service
-
Stayed 1 night in Apr 2025

10/10 Excellent

Rohit V., West Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Looks renewed. Big rooms, good sun, clean areas.
Stayed 1 night in Apr 2025

10/10 Excellent

Kyungmin

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Stayed 2 nights in Apr 2025

6/10 Okay

mahrokh

Traveled with group
Liked: Cleanliness
This hotel has a nice lobby and it’s clean but my room was facing parking lot with dumpster view. Next to highway. Pillows were so thick and uncomfortable. Couldn’t get the tv to work working singing in with my phone and give my info to sign up and scan QR code. No mirror in the room. Housekeeping crew were so loud very early hours of the morning talking loud and banging doors.
Stayed 2 nights in Apr 2025