8/10 Good
Stephanie
Oct 11, 2024
Liked: Cleanliness, property conditions & facilities
Very nicely decorated hotel, nice lobby, pretty garden area near pool with outdoor seating for breakfast. Very clean modern room and quiet. Only negative was our TV didn't work. They tried to give us a new room but the AC was not working well. Also heard other people talking about bad AC in their rooms. Decided to stay in our original room because that AC was great and they did eventually get our TV fixed after the weekend. And we had to ask 3 times for clean towels and to have our trash dumped. So, very nice property and hotel, but had a few issues with mechanical things and prompt service. But would stay again. Did seem a bit pricy considering the issues we had. They tried to offer us a discount due to our troubles, but they couldn't because we booked thru Expedia.
Stephanie
Stayed 4 nights in Oct 2024