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Best Western Inn & Suites - Lake Charles

2.5 star property

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Photo gallery for Best Western Inn & Suites - Lake Charles

Lobby
Lobby
Desk, iron/ironing board, WiFi, bed sheets
Desk, iron/ironing board, WiFi, bed sheets
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1320 N Martin Luther King Highway, Lake Charles, LA, 70601
  • Mardi Gras Museum of Imperial Calcasieu
    ‪5 min drive‬
  • Lake Charles Civic Center
    ‪6 min drive‬
  • North Beach Interstate 10
    ‪7 min drive‬
  • Lake Charles, LA (CWF-Chennault Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchen

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Lake Charles

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1001)
The price is $81
per night
$93 total
includes taxes & fees
Mar 6 - Mar 7
Comfort Suites Lake Charles

About this property

Best Western Inn & Suites - Lake Charles

Lake Charles hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Inn & Suites - Lake Charles offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Inn & Suites - Lake Charles features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Inn & Suites - Lake Charles is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bayou Inn
Best Western Bayou
Best Western Bayou Inn Lake Charles
Best Western Bayou Lake Charles
Best Western Bayou Inn
Best & Suites Charles Charles
Best Western Bayou Inn Suites
Best Western Inn & Suites - Lake Charles Hotel
Best Western Inn & Suites - Lake Charles Lake Charles
Best Western Inn & Suites - Lake Charles Hotel Lake Charles

Best Western Inn & Suites - Lake Charles Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 227 out of 590 reviews
Rating 8 - Good. 171 out of 590 reviews
Rating 6 - Okay. 95 out of 590 reviews
Rating 4 - Poor. 44 out of 590 reviews
Rating 2 - Terrible. 53 out of 590 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mestan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The guy who working at the last night shift. He did my check in and forgot to give my ID back. Now, I have to back to hotel to get it.
Stayed 1 night in Nov 2024

8/10 Good

Nanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 1 night in Nov 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
The stay at the hotel was o.k..The only screwup was with Expedia. I had booked for 10/25-27, checking out on the 28th.Got a call from the desk as to my intentions with the room on the evening of the 27th because Expedia had booked me for only two days. Luckily my room was still available so I could book it Will know next time to call and confirm even tho Expedia stated that that was not necessary
Stayed 2 nights in Oct 2024

10/10 Excellent

Marquelle

Stayed 1 night in Sep 2024

2/10 Terrible

Kaylor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
What made our stay terrible is my 13 year old got sick and the night guy Dominic talked to him roughly and rude and cursed at my child because the vomitted by the exit door. When I talked to him he was rude to me also and didn’t clean it up for about 2 hours kept yelling I’ll be charged and didn’t want to give my husband a fork
Stayed 1 night in Sep 2024

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet is slow had trouble getting my reservation. Getting out of parking lot can be a real pain certain times of the day. Other than that not bad.
Stayed 1 night in Oct 2024

6/10 Okay

Jonathon

Stayed 1 night in Sep 2024

4/10 Poor

raymond

Liked: Staff & service
Disliked: Cleanliness
No security. Side doors busted. Bad neighborhood
Stayed 1 night in Sep 2024

4/10 Poor

Patsy

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Bad experience checking in, and with the breakfast the next morning but VERY clean rooms and the housekeeping was very sweet!
Stayed 1 night in Sep 2024

6/10 Okay

Aubrey

Stayed 1 night in Aug 2024

6/10 Okay

Douglas

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff and check in were easy. Unfortunately the sheets were bad, rough feeling. Also, the bathtub handle was broken, fell right off ! They need new towels too, we got thin and dingy ones. Do better!!
Stayed 1 night in Sep 2024

6/10 Okay

Derrick

Liked: Staff & service
The place need an little upgrading.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2024

8/10 Good

Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

RAY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our ONLY problem was that the door was difficult to open. I had to put my shoulder to it in order to 'break' the seal. We reported it to the front desk and I'm hopping that it was fixed. Even the cleaning staff knew of the problem.
Stayed 1 night in Aug 2024

8/10 Good

RAY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I felt that this location was upholding the traditional excellence of Best Western properties. IF I were to travel through Lake Charles again I'd put this motel as a "first choice" of places to book. The ONLY down-side (for me) was the breakfast choices. The breakfast was well prepared but just had limited choices. EVERY staff member we encountered was friendly and courteous.
Stayed 1 night in Aug 2024

10/10 Excellent

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not return
Absolutely not staying here again.
Stayed 1 night in Jul 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no futher....the hotelnis very nice
The hotel is nice and clean inside. The rooms are excellent. The staff are courteous and personable. Its one of the best hotels in Lake charles.
Stayed 1 night in Jul 2024

2/10 Terrible

Samuel

Disliked: Amenities
The room smelled of mildew, so pungent. It would wake you up during the night. Honestly, this place is likely a health hazard, and should be decommissioned.
Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vince

Stayed 2 nights in Jul 2024

2/10 Terrible

Catherine, Houston

Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here unless the price is $50 or under a night. I paid $120 plus for one night and I wish I would’ve slept in my car instead. They also took a $50 additional incidental fees, too, which didn’t make sense. The lady said it’s for damages. I should’ve known what I was in for. As soon as I opened the door to my room, it smelled like mold and room was damp. It was close to 1:00 am and I was too tired to ask for a room change. The sheet was stained with holes, and pillow and sheets were damp. It doesn’t look like they were washed. When I pulled the sheet to look under, there was hair under the sheet. I slept on top of my sheet and didn’t change. There were dusts and webs in the room. Saw a spider on the sink. One towel had some red dot stains. Walls looked nasty. I didn’t sleep well cause I thought I was going to get bit by bed bugs. After finally sleeping for 3 hours, I was out of there. I didn’t even shower. I felt nasty and dirty, but showering there was going to make me feel nastier with the stained towels. I wish I had the energy to leave right after I smelled that room. That was definitely the worse room stay I’ve ever been in.
Stayed 1 night in Jul 2024