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Best Western Plus Prien Lake Hotel & Suites - Lake Charles

2.5 star property

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Photo gallery for Best Western Plus Prien Lake Hotel & Suites - Lake Charles

In-room safe, blackout drapes, iron/ironing board
Exterior
Room amenity
Lobby
Free full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
$111
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1245 E Prien Lake Road, Lake Charles, LA, 70601
  • Place, McNeese State University
    ‪2 min drive‬
  • Place, Golden Nugget
    ‪6 min drive‬
  • Place, Lauberge Casino Lake Charles
    ‪7 min drive‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Prien Lake Hotel & Suites - Lake Charles

Lake Charles hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers 69 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Plus Prien Lake Hotel & Suites - Lake Charles features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. Event facilities measuring 350 square feet (33 square meters) include conference space. This Art Deco hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Prien Lake Hotel & Suites - Lake Charles is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 350 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Prien Lake Inn Lake Charles
Best Western Plus Prien Lake Inn
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake
Best Western Plus Prien Lake Inn Suites
Plus Prien & Suites Charles
Best Western Plus Prien Lake Inn Suites
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake Hotel Suites Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles Hotel

Reviews

Best Western Plus Prien Lake Hotel & Suites - Lake Charles Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 577 out of 1008 reviews
Rating 8 - Good. 245 out of 1008 reviews
Rating 6 - Okay. 85 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

Reviews

10/10 Excellent

Clinton

Stayed 1 night in Jun 2025

10/10 Excellent

Teri

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was decent, I stayed one night good location, I would recommend if that was the only hotel that had a vacancy. It could use some updates change the carpeting it had a smell in the lobby, the towels were old need to be thrown away it’s unsanitary. I missed breakfast so can’t comment on that
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice! A great quiet place for family
Stayed 1 night in Jun 2025

8/10 Good

cindy

Traveled with family
We stayed here a few years ago and thought it was great. However, our current stay is not so good. This is a non smoking hotel yet our room reeks of smoke. I told the front desk and she gave me some citrus spray. Now it smells like smoke with orange citrus stink!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Cold A/C in room Powdered eggs on buffet awful but everything else was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Regine

The clerk was
Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Stayed 1 night in May 2025

6/10 Okay

Sarain

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Donmeisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel with great customer services from all of the employees
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Not again

The hotel breakfast was awful! The pool was entirely too cold for an end of May stay. Maid service only available upon request!!
Stayed 2 nights in May 2025

8/10 Good

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025

6/10 Okay

Brenda

Liked: Cleanliness
Checkin was a little hectic and not very welcoming.
Stayed 1 night in Jun 2025

6/10 Okay

Brenda

Disliked: Amenities
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

LaDonna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

DeCarla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Verna

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t find staff to be helpful. My tv had no volume. When AI asked for towels I was told they were out for the day. The only thing I was satisfied with was the hot and fresh breakfast.
Stayed 1 night in May 2025

8/10 Good

tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here each time i go home always ok
Stayed 2 nights in May 2025

4/10 Poor

Stephen

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Improvement of principles needed

The property was okay but you can quickly tell the property is not being maintained like it should and will quickly deteriorate. The customer service was also poor. I arrived at 2pm and there was a woman checking in in front of me and I herd the manager tell her that check in was at 4pm but he had a couple rooms and he would be able to check her in if she paid a $25 fee. She was obviously irritated but reluctantly agreed to pay the fee. Then it was my turn and conveniently he had the same couple of rooms available if I was willing to pay the fee. The exact type of room that I booked just happened to be available if I was willing to pay the fee. I just feel the integrity of this hotel is not what it needs to be and I will not be staying there again.
Stayed 1 night in May 2025

10/10 Excellent

Ivie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Justin

The check-in process takes too long and the indoor water park hours aren’t great but the property itself is wonderful for the price.
Stayed 1 night in May 2025

2/10 Terrible

Kristin

Stayed 1 night in May 2025

10/10 Excellent

JAVIE

Traveled with group, Business traveler
Liked: Amenities
Everything's so nice.
Stayed 1 night in May 2025