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Holiday Inn Express Hotel & Suites Lake Charles by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Lake Charles by IHG

Exterior
Outdoor pool
Exterior
Exterior
Free buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
$109
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
402 N Martin Luther King Hwy, Lake Charles, LA, 70601
  • Lake Charles Civic Center
    ‪5 min drive‬
  • McNeese State University
    ‪10 min drive‬
  • Lauberge Casino Lake Charles
    ‪14 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Lake Charles by IHG

Lake Charles hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Lake Charles by IHG offers 81 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Lake Charles by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Lake Charles by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9:30 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lake Charles
Holiday Inn Express Lake Charles
Holiday Inn Express Lake Charles Hotel Lake Charles
Lake Charles Holiday Inn
Holiday Inn Lake Charles
Holiday Inn Express Hotel Suites Lake Charles
Holiday Inn Express Hotel Suites Lake Charles by IHG
Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel
Holiday Inn Express Hotel & Suites Lake Charles by IHG Hotel
"Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel"

Holiday Inn Express Hotel & Suites Lake Charles by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 443 out of 973 reviews
Rating 8 - Good. 275 out of 973 reviews
Rating 6 - Okay. 115 out of 973 reviews
Rating 4 - Poor. 65 out of 973 reviews
Rating 2 - Terrible. 75 out of 973 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, room comfort
Clean room. Hot breakfast. Somewhat updated room but older tub enclosure.
Stayed 1 night in Jun 2025

8/10 Good

Dion

Stayed 2 nights in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
entrance was beautiful
Stayed 1 night in May 2025

8/10 Good

Jarad

Traveled with family
Liked: Cleanliness, staff & service

Baseball trip for my son

Nice hotel great staff would definitely stay again
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything was good except our toilet over flowed because of plumbing problems and we had to change rooms at 1100 at night!!
Stayed 2 nights in May 2025

8/10 Good

Shellie

Stayed 1 night in May 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front entrance is amazing.Love the rounded staircase
Stayed 1 night in May 2025

8/10 Good

Charles

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not sure how to even start this comment. First off properly is very nice. Ok here it goes. The toilet was a problem. Let’s just say when used my appendage would shall we say take a swim. This is annoying and it’s something that usually doesn’t happen. I hope you guys can fix that. Also throw away that military surplus toilet paper. Many thanks
Stayed 1 night in May 2025

2/10 Terrible

Annie, Houston

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When we walked out of the elevator the smell was so stuffy and bad I walked in the room and it was worse. Very stuffy and I walked into the bathroom and there was mildew on the ceiling. I called receptionist and she immediately offered to move to another room I asked to move to the downstairs because the small upstairs was bad. The room downstairs was still stuffy but not as bad as upstairs. There was still mildew on the ceiling in the bathroom. Will not stay there again. Also, it’s right next door to a cementary :( that was our view outside the graves. Disappointed.
Stayed 1 night in May 2025

10/10 Excellent

CHRISTOPHER M

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Allen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the price
Stayed 1 night in May 2025

8/10 Good

Tunzyaan

Stayed 2 nights in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JANIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2025

2/10 Terrible

Maranda

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Lake Charles

Excellent stay at this hotel. Very clean and quiet. The breakfast was very good. The staff was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

wilhemina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway

Great overall
Stayed 1 night in Apr 2025

4/10 Poor

Lynn P

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elisa

Stayed 1 night in Mar 2025

10/10 Excellent

rose

Traveled with family
Liked: Amenities, property conditions & facilities
It was fine.
Stayed 1 night in May 2025

10/10 Excellent

Rajika W., Spring

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Overpriced, needs some attention!

Bathroom in much need of renovation, some components were crusted with filthy. Bedsheet had tear in it. Mixture of old dingy towels and some new. Minimal outlet to plug in charger. Cabinetry was gouged/damaged. Glad we only stayed one night. Not worth $145!!
Shower Head
Tear in sheet
Something growing in tub corner
Stayed 1 night in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Timmy

Stayed 1 night in May 2025

8/10 Good

patrick, toledo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025