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Holiday Inn Express Hotel & Suites Lake Charles by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Lake Charles by IHG

Step into the grand lobby, featuring a stunning staircase, elegant chandelier, and comfortable seating area.
Relax by the pool with a hot tub and standard pool surrounded by lounge chairs.
Enjoy a diverse selection of dishes at our buffet, featuring clearly labeled options.
Welcome to our hotel, featuring a central clock tower and beautifully landscaped surroundings with palm trees and hedges.
Step into the grand lobby, featuring a soaring ceiling, elegant staircase, and comfortable seating areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
402 N Martin Luther King Hwy, Lake Charles, LA, 70601
  • Lake Charles Civic Center
    ‪5 min drive‬
  • McNeese State University
    ‪10 min drive‬
  • Lauberge Casino Lake Charles
    ‪13 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1001)
$107 nightly
The price was $126
The price is $107 total
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Lake Charles by IHG

Lake Charles hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Lake Charles by IHG offers 81 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Lake Charles by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Lake Charles by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9:30 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lake Charles
Holiday Inn Express Lake Charles
Holiday Inn Express Lake Charles Hotel Lake Charles
Lake Charles Holiday Inn
Holiday Inn Lake Charles
Holiday Inn Express Hotel Suites Lake Charles
Holiday Inn Express Hotel Suites Lake Charles by IHG
Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel
Holiday Inn Express Hotel & Suites Lake Charles by IHG Hotel
"Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel"

Holiday Inn Express Hotel & Suites Lake Charles by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 949 reviews
Rating 8 - Good. 267 out of 949 reviews
Rating 6 - Okay. 113 out of 949 reviews
Rating 4 - Poor. 62 out of 949 reviews
Rating 2 - Terrible. 73 out of 949 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

zhaohui

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Apr 2025

10/10 Excellent

Derrick, Giddings

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet, near I-10. Beds were comfy. Air was cold!
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

10/10 Excellent

Hilda

Traveled with family and small children
Liked: Amenities
Its was clean
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so friendly! Breakfast was delicious. Fridge and microwave both in the room. Would definitely stay there again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Left within an hour of checkin

Dingy and uncomfortable. Bad location. Felt unsafe. Left within an hour of checking in. Would not recommend to any solo female travelers.
Stayed 1 night in Apr 2025

8/10 Good

Lawrence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Looks good, bed average if not below average.

The room did not have ports to charge cell phones. Most hotels do. I had to go out to my car to search for a charging block. The bed was okay but not really comfortable. Fortunately I was exhausted so I slept okay, but not great
Stayed 1 night in Mar 2025

10/10 Excellent

Deonjanae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Wendell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked with me on arrival time, due to unexpected event
Stayed 1 night in Mar 2025

6/10 Okay

Russell

Stayed 1 night in Mar 2025

2/10 Terrible

j

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sofa bed was nasty and ugly. I paid for extra and couldn’t sleep on the sofa bed. Hotel not good.
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Staff & service
The check in was easy. Very friendly front desk employees. Room could use a remodel. The could do an intense cleaning, as it's very noticeable in the corners that cleaning is not up to par. Bed and pillows were very comfy breakfast was outstanding. Overall it was a nice quiet stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Paula, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient as always
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Stayed 1 night in Feb 2025

10/10 Excellent

Theresa

Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Natasha

Liked: Staff & service
I close to the highway, but lots of construction going on in the area. Not the hotel's fault, but that also meant a lot of workers and work trucks staying at the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasemine

Stayed 3 nights in Feb 2025

6/10 Okay

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Everything was wonderful! Would recommend staying here to anyone!
Stayed 1 night in Jan 2025

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice place! Just needs updating

Checking in was great, once i got to the room immediately knew it was going to be a hot nights sleep. Ac doesnt work very good.. definitely need new pillows. The bathroom door didnt shut at all. When i locked the door the latch screw was lose. But over all nice place nice people.. just needs some updating . Oh and breakfast was good
Stayed 1 night in Feb 2025

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities, room comfort

Pay attention to where you book

Didn't get the room I seen and paid for. Was supposed to have a hot tub in room but didn't. In a rough neighborhood
Stayed 1 night in Feb 2025

6/10 Okay

Mindy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hot tub broke.

I had book me a room to get away and have an evening to relax and thought a hot tub would do the trick. Only two in my town with a hot tub so I chose this one because the picture of the room with tub looked awesome. Get there and the room was clean and nice then while walking around noticed the room was not like the picture, hot tub was in the bathroom and a tub size. I was disappointed but at least it was a hot tub . Get in and the jets didn’t work. I just went to bed. It was a waist of 160.00 dollars.Could have done that at home. Very unhappy customer
Stayed 1 night in Jan 2025

4/10 Poor

Denise

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Bath think has stains and oils like it wasn’t clean.
Stayed 1 night in Jan 2025