Horseshoe Lake Charles

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Horseshoe Lake Charles

Casino
Casino
Sports bar
Restaurant
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
100 Westlake Ave, Westlake, LA, 70669
  • Horseshoe Lake Charles Casino
    5 min walk
  • Otis & Henry's Bar & Grill
    2 min walk
  • Lake Charles Station
    6 min drive
  • Lake Charles, LA (CWF-Chennault Intl.)
    15 min drive

Room options

Deluxe Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

Premium Balcony Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, River View, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Balcony Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

Deluxe High Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Horseshoe Lake Charles

3.5-star Westlake hotel steps from Horseshoe Lake Charles Casino
Along with 3 restaurants, this hotel has a casino and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 2 coffee shops/cafes, and a seasonal outdoor pool. Housekeeping is available on request.
Horseshoe Lake Charles offers 253 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Horseshoe Lake Charles features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a casino, gift shops/newsstands, and a sportsbook. Complimentary covered self parking is available on site.

Horseshoe Lake Charles has designated areas for smoking.

Brew Brothers - Onsite restaurant.
7 Seven Noodle Bar - Onsite restaurant. Open daily.
Slice Pizza - Onsite restaurant. Open daily.
Gordon Ramsay Steak - Onsite restaurant. Open daily.
Dunkin' Donuts - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • 7 Seven Noodle Bar
  • Brew Brothers
  • Dunkin' Donuts
  • Gordon Ramsay Steak
  • Slice Pizza

Things to do

  • 24-hour gym
  • 42 gaming tables
  • 878 slot machines
  • Casino (60,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 17.87 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May to November
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Isle Capri
Isle Capri Hotel
Isle Capri Hotel Lake Charles
Isle Capri Lake Charles
Isle Lake Charles
Isle Of Capri Westlake
Isle Capri Casino Hotel Lake Charles Westlake
Isle Capri Casino Hotel Lake Charles
Isle Capri Casino Lake Charles Westlake
Isle Capri Casino Lake Charles
Isle of Capri Casino Hotel Lake Charles
Isle Of Capri Lake Charles
Isle Of Capri Casino Charles
Isle of Capri Casino Hotel Lake Charles Hotel
Isle of Capri Casino Hotel Lake Charles Westlake
Isle of Capri Casino Hotel Lake Charles Hotel Westlake
Horseshoe Lake Charles Hotel
Horseshoe Lake Charles Westlake
Horseshoe Lake Charles Hotel Westlake
Isle of Capri Casino Hotel Lake Charles

Horseshoe Lake Charles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 861 reviews" "
Rating 8 - Good. 174 out of 861 reviews" "
Rating 6 - Okay. 83 out of 861 reviews" "
Rating 4 - Poor. 54 out of 861 reviews" "
Rating 2 - Terrible. 53 out of 861 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The slots were not too friendly, but the hotel staff was wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location easy access
Stayed 1 night in Sep 2024

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tommanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Augustin C

Liked: Cleanliness, staff & service, property conditions & facilities
tv and lighting were beautiful. Showerheads, water temp and shower itself were very nice. Great job on design of room. Walk from garage was a little confusing and long,
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Randy

Traveled with family
The property is dated and not located in a nice area. Some of the staff were great but others seemed to not care. Bellman services were poor due to lack of staff but the staff who were available were really good. Because of the lack of staff the property should consider carts for guests so they do not have to wait for bellman services.
Stayed 1 night in Sep 2024

6/10 Okay

Lee

Liked: Cleanliness
Disliked: Staff & service, amenities
We were treated by a young man with a tissue hanging out of his nose, he could not run the computer to check us in. We waited 8-10 minutes for another person, who was rude. The only words spoken was that’ll be 64 dollars, tap here! The slots better pay off this morning for you to see me again!
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice casino. Comfortable quiet room.
Stayed 4 nights in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Since you booked through a 3rd party (Expedia), we can’t help you.” I was not satisfied with room location. Bed linens were worn and obvious stains. Most of the vending machines were out of stock.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronnie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern
Stayed 1 night in Sep 2024

8/10 Good

Kelly, Sierra Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are people smoking in casino area. Not all restaurants open every day. Very clean and staff is friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Crayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Everyone is friendly and accommodating! Definitely will be back!
Stayed 1 night in Sep 2024

10/10 Excellent

CHARLES, Mobile

Stayed 2 nights in Aug 2024

10/10 Excellent

Adalelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was immaculate and clean the entire hotel had an amazing aroma
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back
Stayed 1 night in Sep 2024

10/10 Excellent

Erik

Stayed 1 night in Aug 2024

10/10 Excellent

Wanda R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 1 night in Jul 2024

8/10 Good

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place
Stayed 1 night in Jul 2024