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Horseshoe Lake Charles

3.5 star property

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Photo gallery for Horseshoe Lake Charles

Casino
Exterior
Casino
Sports bar
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
100 Westlake Ave, Westlake, LA, 70669
  • Horseshoe Lake Charles Casino
    ‪5 min walk‬
  • Westlake Recreation Center
    ‪2 min drive‬
  • Sam Houston Jones State Park
    ‪8 min drive‬
  • Lake Charles, LA (CWF-Chennault Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Queens, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Balcony Room, River View, 1 King, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Balcony Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, River View, 2 Queens, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, River View, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, River View, 1 King, Non-Smoking

Premium Room, River View, 1 King, Non-Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony Room, 1 King, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Balcony Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe High Room, 2 Queens, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe High Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

L'Auberge Casino Resort Lake Charles

  • Pool
  • Spa
  • Waterslide
  • Parking included
4.1 out of 5, Very Good, (1811)
The price is $153
per night
$201 total
includes taxes & fees
Mar 9 - Mar 10
L'Auberge Casino Resort Lake Charles

About this property

Horseshoe Lake Charles

3.5-star Westlake hotel steps from Horseshoe Lake Charles Casino
Along with 3 restaurants, this hotel has a casino and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 2 coffee shops/cafes, and a seasonal outdoor pool. Housekeeping is available on request.
Horseshoe Lake Charles offers 253 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Horseshoe Lake Charles features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a casino, gift shops/newsstands, and a sportsbook. Complimentary covered self parking is available on site.

Horseshoe Lake Charles has designated areas for smoking.

Brew Brothers - Onsite restaurant.
7 Seven Noodle Bar - Onsite restaurant. Open daily.
Slice Pizza - Onsite restaurant. Open daily.
Gordon Ramsay Steak - Onsite restaurant. Open daily.
Dunkin' Donuts - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • 7 Seven Noodle Bar
  • Brew Brothers
  • Dunkin' Donuts
  • Gordon Ramsay Steak
  • Slice Pizza

Things to do

  • 24-hour gym
  • 42 gaming tables
  • 878 slot machines
  • Casino (60,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 17.87 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May to November
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Isle Capri
Isle Capri Hotel
Isle Capri Hotel Lake Charles
Isle Capri Lake Charles
Isle Lake Charles
Isle Of Capri Westlake
Isle Capri Casino Hotel Lake Charles Westlake
Isle Capri Casino Hotel Lake Charles
Isle Capri Casino Lake Charles Westlake
Isle Capri Casino Lake Charles
Isle of Capri Casino Hotel Lake Charles
Isle Of Capri Lake Charles
Isle Of Capri Casino Charles
Isle of Capri Casino Hotel Lake Charles Hotel
Isle of Capri Casino Hotel Lake Charles Westlake
Isle of Capri Casino Hotel Lake Charles Hotel Westlake
Horseshoe Lake Charles Hotel
Horseshoe Lake Charles Westlake
Horseshoe Lake Charles Hotel Westlake
Isle of Capri Casino Hotel Lake Charles

Horseshoe Lake Charles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 537 out of 923 reviews
Rating 8 - Good. 187 out of 923 reviews
Rating 6 - Okay. 88 out of 923 reviews
Rating 4 - Poor. 56 out of 923 reviews
Rating 2 - Terrible. 55 out of 923 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never could connect to wifi and tv didn’t work half the time. Didn’t call the front desk since didn’t want people coming to the room. Other than that it was a beautiful room and very nice hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Shirley

Stayed 3 nights in Sep 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel at Lake Charles, very big rooms and a great casino.
Stayed 1 night in Nov 2024

10/10 Excellent

Al

Liked: Cleanliness
Great
Stayed 1 night in Nov 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service
Garage Access
Love the check-in kiosks, but there has to be an easier way to transport luggage from garage to elevators.
Stayed 1 night in Nov 2024

2/10 Terrible

Hector

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not a pleasant stay
The front desk lied to us. We were without power and we went down to talk about it. The front desk said there was a sign yesterday when we checked in, but the sign was gone, so nobody warned us that the power would be going out and I asked not to be disturbed, but I was disturbed anyway with housekeeping, I suffer from anxiety and if I don’t get enough sleep, things are really bad since the power is out I asked to take the stairs said the stairs would only come down and they were unwilling to unlock the door for me to go back up, even though the power was out The top of all that this 24 hour casino does not have a 24 hour restaurant and you can’t even get breakfast at a normal hour as well other than donut shop
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and property. Not your usual casino. Everyone was friendly. Highly recommend for a short jaunt or longer stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Corey

Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente service vuelvo a hospedarme ahí
Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel Great rooms Very clean and great service Newly renovatedWill definitely go back Great food
Stayed 1 night in Nov 2024

6/10 Okay

Lechanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Room was great, staff was friendly and attentive. We would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Annette

Stayed 1 night in Oct 2024

10/10 Excellent

Nyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean and super fun
Stayed 1 night in Nov 2024

10/10 Excellent

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Check in mediocre reception. Two ladies, the one that assisted me with check in …sorry, but I didn’t feel like I got a reception. And little effort of hospitality extended upon arrival at hotel with check in. My expectation was higher for such a nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda, Houston

Traveled with family
Liked: Amenities
It was great clean and welcoming.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Horrible location.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Property conditions & facilities
Very clean and good staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely satisfied with everything! Quick stay but we will definitely be back soon
Stayed 1 night in Oct 2024