Horseshoe Lake Charles

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Horseshoe Lake Charles

Casino
In-room safe, desk, blackout drapes, iron/ironing board
Casino
Restaurant
Casino

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
100 Westlake Ave, Westlake, LA, 70669
  • Horseshoe Lake Charles Casino
    5 min walk
  • Westlake Recreation Center
    2 min drive
  • Sam Houston Jones State Park
    8 min drive
  • Lake Charles, LA (CWF-Chennault Intl.)
    15 min drive

Room options

Deluxe Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

Premium Balcony Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, River View, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Balcony Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

Deluxe High Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Horseshoe Lake Charles

3.5-star Westlake hotel steps from Horseshoe Lake Charles Casino
Along with 3 restaurants, this hotel has a casino and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 2 coffee shops/cafes, and a seasonal outdoor pool. Housekeeping is available on request.
Horseshoe Lake Charles offers 253 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Horseshoe Lake Charles features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a casino, gift shops/newsstands, and a sportsbook. Complimentary covered self parking is available on site.

Horseshoe Lake Charles has designated areas for smoking.

Brew Brothers - Onsite restaurant.
7 Seven Noodle Bar - Onsite restaurant. Open daily.
Slice Pizza - Onsite restaurant. Open daily.
Gordon Ramsay Steak - Onsite restaurant. Open daily.
Dunkin' Donuts - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • 7 Seven Noodle Bar
  • Brew Brothers
  • Dunkin' Donuts
  • Gordon Ramsay Steak
  • Slice Pizza

Things to do

  • 24-hour gym
  • 42 gaming tables
  • 878 slot machines
  • Casino (60,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 17.87 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May to November
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Isle Capri
Isle Capri Hotel
Isle Capri Hotel Lake Charles
Isle Capri Lake Charles
Isle Lake Charles
Isle Of Capri Westlake
Isle Capri Casino Hotel Lake Charles Westlake
Isle Capri Casino Hotel Lake Charles
Isle Capri Casino Lake Charles Westlake
Isle Capri Casino Lake Charles
Isle of Capri Casino Hotel Lake Charles
Isle Of Capri Lake Charles
Isle Of Capri Casino Charles
Isle of Capri Casino Hotel Lake Charles Hotel
Isle of Capri Casino Hotel Lake Charles Westlake
Isle of Capri Casino Hotel Lake Charles Hotel Westlake
Horseshoe Lake Charles Hotel
Horseshoe Lake Charles Westlake
Horseshoe Lake Charles Hotel Westlake
Isle of Capri Casino Hotel Lake Charles

Horseshoe Lake Charles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 472 out of 832 reviews" "
Rating 8 - Good. 172 out of 832 reviews" "
Rating 6 - Okay. 83 out of 832 reviews" "
Rating 4 - Poor. 52 out of 832 reviews" "
Rating 2 - Terrible. 53 out of 832 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Errol

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

sharon

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Irene H

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very friendly and polite. My room was next to the cleaning staff’s room so was a bit noisy. Next time I will make sure that doesn’t happen.
Stayed 2 nights in Aug 2024

10/10 Excellent

marvin, terrytown

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Staff is awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Atle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Aug 2024

6/10 Okay

Kory

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

8/10 Good

bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Alvar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place was nice however we were extremely disappointed when we returned to the room and it was bypassed by housekeeping. No towels, no Kleenex, no toiletries, nothing was replenished.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Dianne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was clean. Stayed 2 nights. Needed more clean towels Called desk 4 times. Never did get any clean towels. Needed additional handicap parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable spacious rooms.
Stayed 2 nights in Aug 2024

4/10 Poor

Kristin

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Our lamp didn’t work, the bathroom was filthy, the iron marked our clothes up with black streaks, the AC turned on heat full blast, and we had to figure out how to reset it so we could get it to cool, and things were just ick and kind of junky.
Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gym
This place is 10/10 for me. The marketing team here just must be terrible!
Stayed 1 night in Aug 2024

10/10 Excellent

Rosyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time I stayed at the property and I was impressed with the facility. The room was perfect for my needs and extremely comfortable. Parking was easy.
Stayed 1 night in Aug 2024

10/10 Excellent

Mitsi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay ! We just didn’t like staff at the pasta place they were very rude Also at the Dunkin’ Donuts in the morning staff was very rude they could act like they like to work at least ! Besides that great stay , great rooms ! And peaceful
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

lakeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and fast check in process. Rooms are spacious.
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Payed extra for a room with a balcony and got a view of the air handler on the casino roof and trucks parked and junky land
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Stayed 4 nights in Aug 2024

10/10 Excellent

Abel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, didnt like that it sits in the mide of oil and gas plants
Stayed 3 nights in Aug 2024