Horseshoe Lake Charles

3.5 star property

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Photo gallery for Horseshoe Lake Charles

Casino
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Casino
Sports bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
100 Westlake Ave, Westlake, LA, 70669
  • Horseshoe Lake Charles Casino
    ‪2 min walk‬
  • North Beach Interstate 10
    ‪2 min drive‬
  • Lauberge Casino Lake Charles
    ‪12 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪22 min drive‬

Room options

Deluxe Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

Premium Balcony Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, River View, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Balcony Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

Deluxe High Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Horseshoe Lake Charles

3.5-star Westlake hotel steps from Horseshoe Lake Charles Casino
Along with 3 restaurants, this hotel has a casino and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 2 coffee shops/cafes, and a seasonal outdoor pool. Housekeeping is available on request.
Horseshoe Lake Charles offers 253 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Horseshoe Lake Charles features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a casino, gift shops/newsstands, and a sportsbook. Complimentary covered self parking is available on site.

Horseshoe Lake Charles has designated areas for smoking.

Brew Brothers - Onsite restaurant.
7 Seven Noodle Bar - Onsite restaurant. Open daily.
Slice Pizza - Onsite restaurant. Open daily.
Gordon Ramsay Steak - Onsite restaurant. Open daily.
Dunkin' Donuts - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • 7 Seven Noodle Bar
  • Brew Brothers
  • Dunkin' Donuts
  • Gordon Ramsay Steak
  • Slice Pizza

Things to do

  • 24-hour gym
  • 42 gaming tables
  • 878 slot machines
  • Casino (60,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 17.87 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to November
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Isle Capri
Isle Capri Hotel
Isle Capri Hotel Lake Charles
Isle Capri Lake Charles
Isle Lake Charles
Isle Of Capri Westlake
Isle Capri Casino Hotel Lake Charles Westlake
Isle Capri Casino Hotel Lake Charles
Isle Capri Casino Lake Charles Westlake
Isle Capri Casino Lake Charles
Isle of Capri Casino Hotel Lake Charles
Isle Of Capri Lake Charles
Isle Of Capri Casino Charles
Isle of Capri Casino Hotel Lake Charles Hotel
Isle of Capri Casino Hotel Lake Charles Westlake
Isle of Capri Casino Hotel Lake Charles Hotel Westlake
Horseshoe Lake Charles Hotel
Horseshoe Lake Charles Westlake
Horseshoe Lake Charles Hotel Westlake
Isle of Capri Casino Hotel Lake Charles

Horseshoe Lake Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 641 out of 1082 reviews
Rating 8 - Good. 215 out of 1082 reviews
Rating 6 - Okay. 100 out of 1082 reviews
Rating 4 - Poor. 63 out of 1082 reviews
Rating 2 - Terrible. 63 out of 1082 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 2 nights in Feb 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Gorgeous room but it ended there. The bathroom tile was visibly tacky- almost like some took a spray gun loaded with gum. But it wouldn’t wipe up so I guess that’s there forever. Mold in the shower. Then every 40 minutes the AC unit made a loud canon like sound ALL NIGHT LONG. No sleep. Then to top it off… had to take a cold shower because there was no hot water!! Called front desk who sent maintenance; only for him to come up and say ‘yeah we are busy so give it 30 minutes and maybe you’ll have hot water, maybe’ Complained of all these things at check out only to be told ‘well I’ll take the resort fee off’ Geez, wow, so great of you. Awful stay.
Stayed 1 night in Feb 2025

6/10 Okay

Bridget

Stayed 2 nights in Feb 2025

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 1 night in Feb 2025

10/10 Excellent

TOMMY

room was very nice and clean. i will stay again

Stayed 2 nights in Feb 2025

6/10 Okay

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not much for restaurant choices. Great room.
Stayed 1 night in Feb 2025

10/10 Excellent

Braiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Dorsetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay...now if the ac was cooler
Stayed 1 night in Feb 2025

6/10 Okay

Richard, Hewitt

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that the casino is spread out and not crowded or loud.
Stayed 2 nights in Feb 2025

10/10 Excellent

Keeven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and modern!
Stayed 1 night in Feb 2025

8/10 Good

Bonnie

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Benjamin

Stayed 1 night in Feb 2025

8/10 Good

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Traveled with family
Facility is better than expected. Rooms are very clean and spacious. Staff extremely friendly and helpful!!
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

LaTisha

Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Business traveler

Wow! Book Here

Stayed overnight and was pleasantly surprised and impressed by this hotel! I normally book a room at the Nugget but decided to book here and so glad I did! The entire hotel was very clean, the room was very spacious and comfortable bedding and bed! The casino area is great with a nice bar area. Didn't get a chance to check out the pool area but will definitely make this my new hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet parking was reasonably priced at only $10 nightly.
Stayed 1 night in Feb 2025

8/10 Good

Addaren

Liked: Property conditions & facilities
Disliked: Amenities
Pool was closed
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth, Pitkin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bed was comfy. Bathroom door came off the runner, sink drain popped out, frig quit working. Lost a bottle of insulin!
Stayed 2 nights in Feb 2025