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The Marco Hotel Lake Charles

3.0 star property

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Photo gallery for The Marco Hotel Lake Charles

View from property
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, desk
Indoor pool
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
$119
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
401 N Lakeshore Dr, Lake Charles, LA, 70601
  • Place, Lake Charles Event Center
    ‪8 min walk‬
  • Place, North Beach Interstate 10
    ‪12 min walk‬
  • Place, Golden Nugget
    ‪10 min drive‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 360 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(2 reviews)
  • 410 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Presidential Room, 1 King Bed

  • Lake view
  • Sleeps 3
  • 1 King Bed

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About this property

The Marco Hotel Lake Charles

3-star Lake Charles hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
The Marco Hotel Lake Charles offers 111 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The Marco Hotel Lake Charles features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

The Marco Hotel Lake Charles is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Motel Lake Charles
Best Suites Motel Lake Charles
America's Best Suites Inn Lake Charles
America's Best Suites Lake Charles
Best Suites Lake Charles
Quality Suites Lake Charles
Quality Suites Downtown Convention Center Motel Lake Charles
Quality Suites Downtown Convention Center Motel
Quality Suites Downtown Convention Center Lake Charles
Quality Suites Convention Cen
The Marco Charles Charles
The Marco Hotel Lake Charles Hotel
Quality Suites Lake Charles Downtown
The Marco Hotel Lake Charles Lake Charles
Quality Suites Downtown Convention Center
The Marco Hotel Lake Charles Hotel Lake Charles

The Marco Hotel Lake Charles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 109 out of 209 reviews
Rating 8 - Good. 49 out of 209 reviews
Rating 6 - Okay. 30 out of 209 reviews
Rating 4 - Poor. 16 out of 209 reviews
Rating 2 - Terrible. 5 out of 209 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff & Super Comfy Bed

I was in a bit of a crunch, needing a place to stay on a last minute situation. Sierra, the lady at the front desk was so nice and accommodating to my situation. She went above and beyond to help me out. I will definitely stay here again and I highly recommend The Marco Hotel. It is in a great location with beautiful views of the lake.
Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet place
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 2 nights in Jul 2025

6/10 Okay

Justin

Traveled with family
Liked: Cleanliness, staff & service
Typically, I steer clear of reviews, but I felt this one was warranted. The staff was accommodating, so that is a plus. The hotel is a work in progress. The room was nice, but the hot water was nonexistent. It got warm at best. Check-out requires improvement. My flight left super early, so I had to check out early in the morning. Nobody was at the counter or available, so I left my room key (with room number) behind the counter. I received an automated message later that day (after 5 pm) stating that I needed to check out by 11 am and to reply to confirm. No receipt or anything following. I will end with this, though, the staff during normal hours were professional and accommodating, even allowing an early check-in. For the price, the room was ok. Improve the hot water and enhance the checkout process for a better overall experience.
Stayed 2 nights in Jul 2025

6/10 Okay

Mario

Stayed 1 night in Jul 2025

6/10 Okay

Diego

Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Del Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness
Stayed 3 nights in Jul 2025

6/10 Okay

Desmond

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jul 2025

8/10 Good

Whitney

Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Ireon

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view was great and place clean. It was ok
Stayed 1 night in Jul 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Vpyvuvjvu
Stayed 1 night in Jul 2025

6/10 Okay

Janette

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Stayed 1 night in Jul 2025

8/10 Good

eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was good on property and value
Stayed 1 night in May 2025

10/10 Excellent

Roxanne Williams

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than areas of the hall smelling like weed, the place was great. I would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jazmine

Stayed 2 nights in Feb 2025

6/10 Okay

Deidre

Liked: Staff & service, room comfort

2nd stay was ok

This was our second time to stay at this hotel. The staff is wonderful, but the “updates” are not very good. The biggest thing for me was there was not an electrical outlet in the bathroom. The room set up is very strange and there were no decorations/mirrors/painting on the walls. It is in a great location and a good price, but I don’t know if I would go there a 3rd time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abril A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Neece

Staff was great
Stayed 1 night in Feb 2025

8/10 Good

KRISTI

Room was nice but the breakfast was subpar. I needed up going to Waffle House.
Stayed 1 night in Mar 2025

8/10 Good

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was outdated. Not enough mirrors. Didn't like the vanity being separated from the bath. Closet had no hooks or rack to hang clothes. Side doors nit easily accessed. Lobby not accessible after hour's. If the lobby is close after hours and the side doors not easily accessible, potential to be locked out.
Stayed 1 night in Mar 2025