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The Marco Hotel Lake Charles

3.0 star property

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Photo gallery for The Marco Hotel Lake Charles

View from property
Free daily continental breakfast
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$100
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
401 N Lakeshore Dr, Lake Charles, LA, 70601
  • Place, Lake Charles Event Center
    ‪8 min walk‬
  • Place, Children's Museum Lake Charles
    ‪10 min walk‬
  • Place, North Beach Interstate 10
    ‪12 min walk‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 360 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Lake View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • 410 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Presidential Room, 1 King Bed

  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Wyndham Lake Charles Casino Area
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,009 reviews
Wyndham Lake Charles Casino Area

About this property

The Marco Hotel Lake Charles

3-star Lake Charles hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
The Marco Hotel Lake Charles offers 111 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The Marco Hotel Lake Charles features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

The Marco Hotel Lake Charles is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Motel Lake Charles
Best Suites Motel Lake Charles
America's Best Suites Inn Lake Charles
America's Best Suites Lake Charles
Best Suites Lake Charles
Quality Suites Lake Charles
Quality Suites Downtown Convention Center Motel Lake Charles
Quality Suites Downtown Convention Center Motel
Quality Suites Downtown Convention Center Lake Charles
Quality Suites Convention Cen
The Marco Charles Charles
The Marco Hotel Lake Charles Hotel
Quality Suites Lake Charles Downtown
The Marco Hotel Lake Charles Lake Charles
Quality Suites Downtown Convention Center
The Marco Hotel Lake Charles Hotel Lake Charles

The Marco Hotel Lake Charles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 125 out of 232 reviews
Rating 8 - Good. 53 out of 232 reviews
Rating 6 - Okay. 32 out of 232 reviews
Rating 4 - Poor. 17 out of 232 reviews
Rating 2 - Terrible. 5 out of 232 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne-Marie

Stayed 1 night in Sep 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tahlia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly surprised by the Marco . It’s not a luxury place but it’s clean , quiet , nice shower , nice location by the lakefront for walking and close to restaurants. Only thing that can be improved is the front desk check in staff . Less than warm and welcoming . The breakfast was ok .
Stayed 1 night in Oct 2025

10/10 Excellent

Micha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing & beyond my expectations. We felt very welcomed & treated like a priority.
Stayed 2 nights in Sep 2025

8/10 Good

Brenda

Stayed 1 night in Oct 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness, property conditions & facilities
This hotel was clean and has been newly remodeled. We had trouble with the WiFi and breakfast offerings were limited.
Stayed 1 night in Sep 2025

10/10 Excellent

Marcey, Ferriday

Liked: Cleanliness, staff & service, property conditions & facilities
Cimfy beds
Stayed 1 night in Sep 2025

10/10 Excellent

April

Traveled with group
Liked: Cleanliness, amenities
Beds were a little hard but that's typical for a hotel. The room was beautiful and staff was super friendly! Highly recommend and we'll stay again if in the area!
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was amazing! Big shout out to Corey, made us feel welcome. Great view. We will be back!
Stayed 2 nights in Sep 2025

4/10 Poor

David

Room smelled like had been doused in Clorox. Hard to breathe in the room.
Stayed 1 night in Sep 2025

6/10 Okay

Jiya

Stayed 1 night in Sep 2025

10/10 Excellent

Vernita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
I liked the clean recently renovated rooms. I disliked that both pieces of cardio equipment in the gym were broken. The air conditioner in the gym was broken, and the free breakfast was bad. They ran out of coffee and had a very small selection
Stayed 2 nights in Sep 2025

10/10 Excellent

AMBER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Every time I visit Lake Charles, The Marco is always my go to. 10 out of 10 I will always recommend. See you soon
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities
Clean room has indoor pool friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Florentina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The front desk lady started
Stayed 1 night in Aug 2025

8/10 Good

Brigette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have gave full stars but when we arrived the lady was not there to check us in and didn’t really give a heartfelt apology of why she wasn’t . I hate when hotels do that sorry. Have someone there to check us in ok. We’re tired and we had a long drive
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in . Close to casino and across from lake. Great price too
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Felton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food and Bed

Food options were basic. The bed comfort was excellent.
Stayed 1 night in Aug 2025