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Tru By Hilton Lake Charles

3.5 star property

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Photo gallery for Tru By Hilton Lake Charles

Reception
Terrace/patio
Lobby
Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Gym
  • Housekeeping
$157
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Golden Nugget
    ‪3 min drive‬
  • Lauberge Casino Lake Charles
    ‪3 min drive‬
  • McNeese State University
    ‪4 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Property entrance

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About this property

Tru By Hilton Lake Charles

3.5-star Lake Charles hotel close to Golden Nugget
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru By Hilton Lake Charles offers 98 accommodations with bathrobes and hair dryers. Premium satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center. This business-friendly hotel also offers a fitness center, a terrace, and an arcade/game room. Complimentary self parking is available on site.

Tru By Hilton Lake Charles is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 854 reviews
Rating 8 - Good. 189 out of 854 reviews
Rating 6 - Okay. 52 out of 854 reviews
Rating 4 - Poor. 20 out of 854 reviews
Rating 2 - Terrible. 27 out of 854 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

NATASHA, PALACIOS

Stayed 1 night in Jun 2025

10/10 Excellent

Carlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room. Nice lounge area and breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Traveled with pets, Traveled with family
Really cool spot. Fish from the property! There's a canal behind the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Brittni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lacey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a new age looking hotel with vibrant colors and modern furnishings. Clean and safe.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is really nice place. We checked in late still was quick and easy. Property is buried in horseshoe of hotels so make left and quick right. Leaving is nightmare. Light at I210 will backup traffic horribly plan for 15-20 minutes to leave the side street.
Stayed 1 night in May 2025

8/10 Good

Barbara, Baton Rouge

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very nice property, felt safe!
Stayed 2 nights in May 2025

10/10 Excellent

Beatrich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Jacques Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay, super clean, very friendly, access to everything
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Room was a little musty. Air was turned off

I love the chain of Tru hotels and use them when traveling often. In this instance, being in the South and the humidity, it was a little yucky when we got to the room. The air was turned off. The room had a bad stinky odor and just smelled badly. We were only going to sleep and immediately had plans to leave so I turned on the air and left. It still smelled musty once we returned, but we went ahead and turned the air down a little extra and kept it running.
Stayed 1 night in May 2025

10/10 Excellent

Shondula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor and choice of colors are inviting.
Stayed 1 night in May 2025

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Charles

Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Mauricio, Houston

Stayed 1 night in May 2025

10/10 Excellent

Diona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The times that we have stayed at this hotel was amazing. All the way from the check to the check out. Service was amazing. The room was very comfortable. All in all we had a great experience... I would highly recommend this place.
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this hotel for our family weekend getaway following graduation, and it exceeded our expectations in terms of location. From the moment we checked in to our interactions with the cleaning staff, everyone was exceptional. The customer service we received was outstanding, and I wholeheartedly recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Christine L, Huntington Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great simple breakfast, Danielle was great.
Stayed 6 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

hunter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Katie

Stayed 1 night in May 2025

6/10 Okay

Nicki, Prairieville

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean, Staff was excellent and friendly!!
Stayed 1 night in May 2025

10/10 Excellent

Maria

Stayed 1 night in Feb 2025