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Tru By Hilton Lake Charles

3.5 star property

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Photo gallery for Tru By Hilton Lake Charles

Reception
Lobby
Exterior
Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Pet friendly
  • Housekeeping
$129
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Place, Prien Lake Mall
    ‪15 min walk‬
  • Place, Magnolia Square Shopping Center
    ‪16 min walk‬
  • Place, Lauberge Casino Lake Charles
    ‪3 min drive‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Bayou View)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Bayou View)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Lake Charles

3.5-star Lake Charles hotel close to Lauberge Casino Lake Charles
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru By Hilton Lake Charles offers 98 accommodations with bathrobes and hair dryers. Premium satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center. This business-friendly hotel also offers a fitness center, a terrace, and an arcade/game room. Complimentary self parking is available on site.

Tru By Hilton Lake Charles is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 902 reviews
Rating 8 - Good. 196 out of 902 reviews
Rating 6 - Okay. 56 out of 902 reviews
Rating 4 - Poor. 21 out of 902 reviews
Rating 2 - Terrible. 27 out of 902 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly great stay hope return one day.
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Stayed 1 night in Aug 2025

10/10 Excellent

Bentura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was very nice and welcomed us, property was clean
Stayed 1 night in Aug 2025

10/10 Excellent

Fawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru

Tru had a very clean and mod look which I appreciated. The staff was great and helpful in choosing a great place to eat next door,( Shucks). My one day stay was indeed restful and pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

amberly

Stayed 1 night in Aug 2025

10/10 Excellent

FERNANDO

Stayed 1 night in Aug 2025

10/10 Excellent

Angie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were a little flat but everything else was great! We enjoyed the complimentary breakfast. Room was very clean and quiet. Appreciated the dimmable lamp for the kids needing a night light.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Friendly staff. Great location. Close shopping. Easy parking & nice eating options. Only negative was no microwave in the room, but it was doable.
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with easy access to the casino via shuttle
Stayed 1 night in Jul 2025

2/10 Terrible

Timothy

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Lylyana

The service was bad. I was double charged and they refuse to give me a refund
Stayed 2 nights in Jul 2025

8/10 Good

Wallisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Curtis, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Room is a bit small but clean and good soundproofing. Gym was good size.
Stayed 2 nights in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ibrahim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service

GREAT STAY ON WAY TO NATIONAL TITLE

Stayed here on the way to San Antonio from Fla. and it was delightful, very clean , And great breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very nice staff, very close to a great seafood restaurant called Shucks!
Stayed 1 night in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton a greedy hotel chain

We did not stay at this Hilton hotel. We made a mistake in booking & Hilton would not allow us to make a change. We did however stay in another Hilton hotel for the right dates. Unfortunately we will never stay in another Hilton hotel. They charged us for aroom we never stayed in.
Stayed 1 night in Jul 2025

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jherrica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice staff. Would recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

sunshyne

Stayed 2 nights in Jul 2025

8/10 Good

REBECCA, SEGUIN

Stayed 2 nights in Jul 2025

8/10 Good

REBECCA, SEGUIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, close to casinos and the lake! Hotel and room were very clean!!
Stayed 2 nights in Jul 2025