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Tru By Hilton Lake Charles

2.5 star property

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Photo gallery for Tru By Hilton Lake Charles

Terrace/patio
Reception
Lobby
Exterior
Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Lauberge Casino Lake Charles
    ‪5 min drive‬
  • L'Auberge du Lac Casino
    ‪5 min drive‬
  • Golden Nugget
    ‪5 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wingate by Wyndham Lake Charles Casino Area

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1000)
The price is $136
per night
$157 total
includes taxes & fees
May 6 - May 7
Wingate by Wyndham Lake Charles Casino Area

About this property

Tru By Hilton Lake Charles

Lake Charles hotel close to Lauberge Casino Lake Charles
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru By Hilton Lake Charles offers 98 accommodations with bathrobes and hair dryers. Premium satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. A business center is on site. This business-friendly hotel also offers a fitness center, a terrace, and an arcade/game room. Complimentary self parking is available on site.

Tru By Hilton Lake Charles is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 502 out of 766 reviews
Rating 8 - Good. 174 out of 766 reviews
Rating 6 - Okay. 48 out of 766 reviews
Rating 4 - Poor. 19 out of 766 reviews
Rating 2 - Terrible. 23 out of 766 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient to restaurants and casinos by car. The room was clean and roomy. The shampoo and body wash were refreshing.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Charles Tru hotel

Very nice new hotel, extremely friendly and helpful staff. Excellent morning hot breakfast will be the only place we stay in Lake Charles.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice spacious room
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Facilities were very clean and well organized. Room price was among the best for my budget. Climate controls in my room were very responsive and accurate.
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and very clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Grady E

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling thru

This place is clean and friendly. Highly recommend! Also in very good location! On the bayou!
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Perfect
Stayed 1 night in Dec 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd stay at this property. Convenient and clean. Will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Isabel

Liked: Property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2024

8/10 Good

Vivian, La Marque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decorative and different kinda a fun vibe, clean and bed was not bad...lots of shopping and restaurants.
Stayed 1 night in Dec 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Hilton definitely went cheaper on Tru hotels. Still a quality outfit, clean, conformable and a good staff. Rooms were smalll, and walls seemed paper thin. Beds were ok. Could've spent a little for a decent comforter.
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melaney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great! The only problem was a barking dog, but that's really in the owner than the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Zach

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ivy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond service

I was very impressed with this hotel. All of the staff were absolutely great and they all went above and beyond to make us feel welcome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay and everything was great.
Stayed 1 night in Nov 2024

8/10 Good

Shawn S, Shreveport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
nice area good location
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive never stayed at a Tru, but now ill always stay at Tru by Hilton
Stayed 1 night in Nov 2024