Check-in was quick and easy, and the staff was helpful and friendly. Our room was spacious enough to comfortably accommodate my family of five, and the bed was comfortable — I slept well for the most part, though I did wake up in the middle of the night sweating.
One downside was the hallway on the fifth floor, which was humid and had a musty smell. The continental breakfast was decent for a free option, but the area was very small and overcrowded, which made it a bit chaotic.
We only stayed one night on our way to Universal, and for that purpose, the hotel served its function — a place to rest while traveling to Orlando.