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Holiday Inn Express & Suites Lake Forest by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Lake Forest by IHG

Exterior
Front of property
Aerial view
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
20768 Lake Forest Drive, Lake Forest, CA, 92630
  • Etnies Skate Park of Lake Forest
    ‪19 min walk‬
  • Foothill Ranch Towne Centre
    ‪3 min drive‬
  • Saddleback Church
    ‪3 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Spin Bike)

Room amenity

Suite, 1 King Bed (Spin Bike)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Mobility, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Comm, Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Ayres Suites Mission Viejo – Lake Forest

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (1003)
The price is $199
per night
includes taxes & fees
Mar 7 - Mar 8
Ayres Suites Mission Viejo – Lake Forest

About this property

Holiday Inn Express & Suites Lake Forest by IHG

Lake Forest hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour fitness center, and a hot tub. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Lake Forest by IHG offers 60 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express & Suites Lake Forest by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. Event facilities measuring 555 square feet (52 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Lake Forest by IHG has designated areas for smoking.

A complimentary breakfast is offered.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 555 square feet of conference space
  • Business center

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 37.5 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prominence Hotel
Prominence Hotel Lake Forest
Prominence Lake Forest

Holiday Inn Express & Suites Lake Forest by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 381 out of 563 reviews
Rating 8 - Good. 114 out of 563 reviews
Rating 6 - Okay. 36 out of 563 reviews
Rating 4 - Poor. 18 out of 563 reviews
Rating 2 - Terrible. 14 out of 563 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jean Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very busy hotel. Can hear through the walls. Lots of noise during the day.
Stayed 5 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

frank

Stayed 1 night in Aug 2024

8/10 Good

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

alfred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable environment
We were in town for a baseball tournament and stayed here. The front desk was great. Room was very clean and comfortable. Breakfast was nice. All and all it was a good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Stayed 1 night in Sep 2024

8/10 Good

Juan, CAMARILLO

Liked: Staff & service, property conditions & facilities
Special thanks to Rosario who cleaned the room, unfortunately the code didn’t work to give her a review, hopefully she will get this, she deserves a five stars
Stayed 1 night in Sep 2024

10/10 Excellent

patrick

Clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sean was kind and helpful. He was attentive to our requests. A very professional young man.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 2 nights in Sep 2024

8/10 Good

Maricar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just ok
Stayed 1 night in Jun 2024

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
So clean and comfortable place to stay. Staff are friendly. Excellent!
Stayed 1 night in Sep 2024

4/10 Poor

Wesley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property in poor condition
Stayed 1 night in Sep 2024

8/10 Good

Cindy

Stayed 1 night in Aug 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good, fast breakfast. Friendly staff and clean, comfortable rooms. I will be returning.
Stayed 1 night in Aug 2024

4/10 Poor

Kathy

Traveled with partner
Liked: Staff & service
We like the beds they use but this was our second trip back and we won’t stay again. The toilet had issues. Did not fill with water. We had to put our hands in the disgusting tank and try to fix it ourselves. We called the office and they didn’t have anyone to look at it. We will find another hotel next time.
Stayed 1 night in Aug 2024

10/10 Excellent

Tony, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay. It's a quiet area and you'll have to drive to get most places. Clean. Would go again.
Stayed 3 nights in Aug 2024

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean and quiet, roomy and comfortable
Stayed 4 nights in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Britnie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in May 2024

6/10 Okay

John R, Westminster

Wasn’t allowed to check in until about 2 hrs after the posted check in time, was told room wasn’t ready. Kept being told 20-30 more minutes. When we got to the room we found a cork from a bottle in one of the lampshades so pretty sure the room wasn’t cleaned very well. Pool looked greenish and not very clean. Used to love staying here, but will probably look elsewhere next time.
Stayed 3 nights in Aug 2024