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Timber Ridge Lodge and Waterpark

3.5 star property

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Photo gallery for Timber Ridge Lodge and Waterpark

Water park
1 bedroom, premium bedding, pillowtop beds, iron/ironing board
1 bedroom, premium bedding, pillowtop beds, iron/ironing board
View from room
Golf

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
7020 Grand Geneva Way, Lake Geneva, WI, 53147
  • Moose Mountain Falls Waterpark
    ‪1 min walk‬
  • Lake Geneva Cruise Line
    ‪5 min drive‬
  • The Mountain Top at Grand Geneva Resort
    ‪12 min drive‬
  • Kenosha, WI (ENW-Kenosha Regional)
    ‪38 min drive‬

Room options

View all photos for 1 Bdrm Countryside - 4 waterpark pass

1 bedroom, premium bedding, pillowtop beds, iron/ironing board

1 Bdrm Countryside - 4 waterpark pass

  • Resort view
  • 758 sq ft
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bdrm Countryside - 6 waterpark pass

1 bedroom, premium bedding, pillowtop beds, iron/ironing board

2 Bdrm Countryside - 6 waterpark pass

  • Resort view
  • 969 sq ft
  • Studio
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Timber Ridge Lodge and Waterpark

3.5-star Lake Geneva aparthotel close to Lake Geneva Cruise Line
Enjoy the slopes and an indoor pool at Timber Ridge Lodge and Waterpark during the winter, and return in the summer for a round at the aparthotel's golf course. Each apartment boasts a fireplace and a jetted tub, while offering a dining area and a sitting area. Guests will find a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Housekeeping is available on request.
Timber Ridge Lodge and Waterpark offers 223 accommodations with fireplaces and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, an indoor tennis court, a health club, and a sauna.

Children under 6 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

WELL Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the aparthotel's bar.

The aparthotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. This ski aparthotel also offers an indoor pool, an outdoor pool, and a children's pool. Onsite uncovered self parking is complimentary.

Timber Ridge Lodge and Waterpark is a smoke-free property.

Smokeys Bar-b-que House - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Hungry Moose Food Court - This poolside buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski storage

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Lifeguards
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Outdoor treatment areas
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Hungry Moose Food Court
  • Smokeys Bar-b-que House

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Water dispenser

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: USD 16.28 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 37-inch LCD TV with premium cable channels

Outdoor areas

  • Patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3,498 square feet of conference space
  • Business center
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Vending machine
  • Wedding services

Location highlights

  • In a regional park
  • In a rural location

Things to do

  • 36-hole golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Downhill skiing
  • Fitness classes
  • Free water park
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Outdoor tennis court
  • Pro golf shop
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Snowmobiling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 223 units
  • 4 floors
  • Banquet hall
  • Bicycle rentals
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.28 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 37.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Nearby fitness center access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa access
  • Hot tub access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.28 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

The seasonal pool will be open from May 24 to September 02
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 6 years old are not allowed in the hot tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Timber Lodge
Timber Ridge Lodge
Timber Ridge Lodge & Waterpark
Timber Ridge Lodge & Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark
Timber Ridge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark Geneva
Timber Ridge Lodge and Waterpark Aparthotel
Timber Ridge Lodge and Waterpark Lake Geneva
Timber Ridge Lodge and Waterpark Aparthotel Lake Geneva

Timber Ridge Lodge and Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1503 out of 2800 reviews
Rating 8 - Good. 815 out of 2800 reviews
Rating 6 - Okay. 279 out of 2800 reviews
Rating 4 - Poor. 117 out of 2800 reviews
Rating 2 - Terrible. 86 out of 2800 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

cinthia

Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for kids, loved the waterpark. Good restaurant.
Stayed 1 night in Jan 2025

2/10 Terrible

Alison

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Payed over priced rates knowing we wouldnt have to travel far and could stay past check out at the waterpark only to be told we had to leave by 2pm because the park was rented out. We extended our check out to stay until 2pm regardless only to then be told it was noon. Not 2pm. People were playing football in the hallways and running around well past midnight and the heat vents rattle and make too much noise so you either freeze or listen to the noise all night.
Stayed 2 nights in Jan 2025

8/10 Good

Hugh

Stayed 1 night in Jan 2025

2/10 Terrible

Yasser

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

LUCICA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We go there almost every year for weekend getaways, my kids love the place, I like the fact that they have a full kitchen and it’s generally clean.
Stayed 2 nights in Jan 2025

8/10 Good

Emmanuel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nina

Traveled with family

Great place for family with young kids

Receptionist, Paige is awesome. She is very helpful in many way.
Stayed 1 night in Jan 2025

8/10 Good

Korab

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ROXANA

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Julianne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Katherine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very normal hotel. Wish the pool was warmed and there should more option for adults.
Stayed 2 nights in Dec 2024

8/10 Good

erin

Traveled with family and small children
Liked: Amenities
The front desk clerk was quite rude. The room had broken parts on the tub, the mattress on the pull out couch (gross!), the heaters were incredibly loud in the bedroom and living room, the water was filled with toxins which we could actually see floating in our drinking glasses. The bathroom was actually scummy. I had to clean the tub twice. It wasn't resort quality, however we did speak to the front desk clerk on our second day and she waived the resort fee. The restaurant staff was clearly mismanaged, as you could see our server was very busy and others were just standing around not offering any help. My husband's sandwich was overcooked and dry, my loaded baked potato was missing the butter and sour cream which I paid extra for. Pros: The price was decent, especially with the resort fee waived. Having the ability to charge everything to your room was nice. The concession stand attendants in the water park were great. Lots of variety, and the food was good! The ability to use the facilities on the entire property is a nice touch, but we did not choose to leave our hotel. The water park itself is so fun, and definitely worth it for any kids under 10 with siblings, and adults. Suggestions: Something for adults to do on the premises after 9pm. We felt rushed to leave the restaurant and then found out the front desk clerk gave us the wrong closing time for the arcade, so my family was left with nothing to do in the evening. Also the gift/coffee shop should be open daily.
Stayed 2 nights in Jan 2025

8/10 Good

Alyssa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Reena

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. It was very clean and all staff were friendly. Our room was a two bedroom two bathroom and the perfect size for our group. Loved the waterpark the most. perfect for our little ones. Will definitely be back :)
Stayed 1 night in Jan 2025

10/10 Excellent

shelly

Liked: Cleanliness
It was great
Stayed 3 nights in Dec 2024

8/10 Good

Anna, Chicago

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for families. It was the polar vortex when we stayed and it was still warm in the pool area and the water wasn’t cold either.
Stayed 1 night in Jan 2025

2/10 Terrible

Piotr

Disliked: Cleanliness, property conditions & facilities
Kids waterpark water was freezing, kids had to stay in the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Agnieszka, Bolingbrook

Liked: Cleanliness, property conditions & facilities
Fun place to get out of Chicago for a weekend!
Stayed 1 night in Jan 2025

10/10 Excellent

Marina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Dec 2024

8/10 Good

PAMELA

Traveled with family
Liked: Cleanliness, room comfort

Late check in....:(

Our room was not ready by check in time and we did not get a countryside view. The front desk was not helpful in either of these matters. It was very stressful with 4 little children with us. Other than that the stay was enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Lesya

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, room comfort

Great accommodations!

Great resort! Great suite! Loved our two rooms. So did grandkids!
Stayed 1 night in Jan 2025

4/10 Poor

Yusuf

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property got really dated and under staffed. It used to be my favorite getaway with the kids but this was our last trip. Fair well Timber Ridge.
Stayed 2 nights in Jan 2025