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The Willowbrook Golf Hotel At Split Rock

3.0 star property

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Willowbrook One Bedroom Hot Tub | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Reception
Willowbrook One Bedroom Hot Tub | In-room safe, desk, blackout drapes, iron/ironing board
Willowbrook One Bedroom Hot Tub | Private kitchen

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
105 Willowbrook Drive, Lake Harmony, PA, 18624
  • Split Rock Resort Indoor Waterpark
    ‪19 min walk‬
  • Lake Harmony
    ‪4 min drive‬
  • Big Boulder Ski Area
    ‪10 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪37 min drive‬

Room options

View all photos for Willowbrook One Bedroom Hot Tub

Willowbrook One Bedroom Hot Tub | In-room safe, desk, blackout drapes, iron/ironing board

Willowbrook One Bedroom Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Willowbrook One Bedroom Jacuzzi

Willowbrook One Bedroom Jacuzzi | In-room safe, desk, blackout drapes, iron/ironing board

Willowbrook One Bedroom Jacuzzi

  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Property grounds

Split Rock Resort

  • Pool
  • All inclusive
  • Kids pool
  • Waterslide
3.1 out of 5, (1002)
The price is $175
per night
$191 total
includes taxes & fees
Apr 8 - Apr 9
Split Rock Resort

About this property

The Willowbrook Golf Hotel At Split Rock

3-star Lake Harmony hotel close to Split Rock Resort Indoor Waterpark
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk. Change of towels is available on request.
The Willowbrook Golf Hotel At Split Rock offers 50 air-conditioned accommodations with safes and hair dryers. Rooms open to patios. Accommodations at this 3-star hotel have kitchenettes with separate dining areas.

This Lake Harmony hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Lake Harmony hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary uncovered self parking is available on site.

The Willowbrook Golf Hotel At Split Rock is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Willowbrook Golf Hotel At Split Rock has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Mini golf
  • TV in common areas

Family friendly

  • In-room kitchenette
  • Mini golf
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Kitchenette
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 210 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Pet fee: USD 210 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Willowbrook At Split Rock
The Willowbrook Golf Hotel At Split Rock Hotel
The Willowbrook Golf Hotel At Split Rock Lake Harmony
The Willowbrook Golf Hotel At Split Rock Hotel Lake Harmony

The Willowbrook Golf Hotel At Split Rock Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 67 reviews
Rating 8 - Good. 10 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 6 out of 67 reviews
Rating 2 - Terrible. 12 out of 67 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

KAM ON RINGO

Stayed 3 nights in Nov 2024

10/10 Excellent

justyna

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Quaneisha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will NEVER stay here again. No hot water the whole stay. I had to bath my two year old daughter in cold water. The number to the front desk never worked. It always said no agents were available, and god forbid you do get someone they are just as rude and like to hang up on people. Our room keys hardly worked. Tried requesting toilet trees, and just kept getting bed sheets. Overall this place is TERRIBLE. I highly do not recommend.
Stayed 5 nights in Nov 2024

2/10 Terrible

Kimberly

Traveled with family
Disliked: Staff & service
Horrible service
Absolutely horrible stay , the crib that’s we had recieved had a spider come out of it when we opened it , the couch’s were absolutely terrible and hard as a rock couldn’t even sit on it . The hot tub jets stopped working and we called the front desk over and over with no response ever no matter morning or night no one answered . Also upon arriving to the room it was absolutely freezing walking in and we had our 2 year old with us . We would like Some kind of compensation/reaponse for this as we have paid quite a bit of money to stay which what we thought was an over room than what we stayed in last time !!! We will never stay here again
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was quick but the woman who checked me in did not want to be there. I completed my check in and was out of there. The room was clean and comfortable. This is the fourth time staying as my girls were competing in the gymnastics meet held there over the weekend.
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Stayed 1 night in Nov 2024

8/10 Good

Paul

Stayed 1 night in Nov 2024

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
needs improvement.
did not know i would be sharing a floor with dogs. appeartanly pet friendly. tub for two jets did not work. sometype of hard foam couch which had to sit upright. no onsite restaurants open just a cafe line of nuke food and the little store attached was sparesely filled at best. online times did not match up and they still had the lake view grill being open which is new mexican restaurant which only had one worker there no customers so we left. i think the whole resort is being renovated as some buildings looked closed with work trucks there. also our building was not secure. there was a scan pad at front but anyone could walk in anytime. even a basic hotel you must scan to get into the building. some type of alrm at front door which could be heard throught building went off 2 nites in a row for 40 minutes and we had to call town center for someone to come and turn off.
Stayed 5 nights in Oct 2024

8/10 Good

CATHERINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and accommodated us with a room change that was an upgrade!!
Stayed 1 night in Oct 2024

10/10 Excellent

Valarie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Willowbrook . We didn’t realize it was attached to split rock which granted us use of all amenities! We had a blast bowling and having drinks at the bar. The arcade was fun! So much to do . We did eat at 2 locations on resort property as well and both were excellent! Wish we stayed more than one night and will definitely be back ‘
Stayed 1 night in Oct 2024

10/10 Excellent

Brody

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for a reasonable price. Rooms were great and there was a bunch to do. Not sure why it is taking so long to get my $100 back that was the deposit....
Stayed 1 night in Sep 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
The overall look, feel , lack of cleanliness was overwhelming. Though the staff member that checked me in did her best to prep my check in. She can do nothing about the internet issues that delayed my speedy check in at a late hour it’s no one else in the lobby . The old stench of the building my room was i as well as my room was extreme. Sadly I would not recommend this place to anyone ever .
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
We were in bldg 3. We reported minor problems in the room to the front desk. Broken floor tiles, broken coffee maker, and shower head. Additionally - except for toilet paper there were no paper products soap or sponge for dish washing and no microwavable plates to use in the microwave. Our family was in Bldg 5 and had an even less favorable experience. There was a fox in the hallway on their floor who in its panic to get out left scat all over the hallway. It took days of complaining to the staff for anyone to clean it. The stench lasted all week. Their showerhead was a trickle of water the microwave did not work and the WiFi would go on and off AND they had to pay a daily “resort fee” even though they did not use any “amenities”. They will definitely not be coming back in the future.
Stayed 2 nights in Sep 2024

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!!! the staff was very nice since the moment we first arrived and the room we had was far from all the noise and we could rest in quietness. We tried the mexican food restaurant and we enjoyed it
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i think the place is great, it was very calm which is what i was expecting and the check in was quick. i was also offered transportation from the building i was to the main building which has all restaurants, we brought our bikes so it was pleasant to ride along the road within the woods, we will probably return soon
Stayed 1 night in Sep 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Douglas

Traveled with family
Disliked: Amenities
During my stay there went towels or wash cloths or bath mat for my room It was dirty I called 4 times and talked to girl at front desk. She said she was sending them right up Not I called the 4 time at 5:30 am on Saturday morning , someone showed up with one bath towel The room had no ice bucket or coffee maker had to buy a coffee maker and coffee and wash cloths at Walmart There were black spider in bathroom and I stepped on it and at least 50baby spiders came out of it that I killed and silverfish on my bed I killed The room smelled like smoke and mildew The fire alarm in the front hallway was going off the entire 3 days I stayed there I am not happy with the accommodations
Stayed 3 nights in Jul 2024

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The resort was great, location was great. Only issue was rhat we could not get towels. They didn't have any ready when we got to our room. I requested them twice that day and again the next morning before i got any
Stayed 2 nights in Jul 2024

2/10 Terrible

Renata

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading reviews I didn’t have much optimism going into it, however I really I thought it went great. To be fair it was basically just a room to sleep in for 2 nights. The place is definitely outdated but I like that stuff reminds me of my childhood. The room was huge it had a full kitchen. Dishwasher, oven, stove, etc. when we walked in the room was freezing which I loved. The room also had a jacuzzi. Check in was at 4, we got there like 4:30 everything was ready. When we first got there some guy complained he waited 20 minutes for his room to be ready but don’t show up at 4 on the dot. You do that your just asking to be disappointed. I’m sure running I think it’s 6 buildings isn’t easy and not everything is gonna be done on time. Have some patience. The guy at the counter didn’t seem like he really knew what was going on when I told him I wanted to pay in cash but the lady who came over to help him worked it all out and everything was cool. They did say I need exact change which I had so that wasn’t an issue at all. They were friendly thought so no complaint here. Giant parking lots so you’ll be good with the parking. It was relatively clean, like i said it’s outdated so it’s gonna kinda look dirty plus it’s in the woods so you’ll see bugs I’m sure. I didn’t see bugs in my room at all. On the deck I saw spiders. The wifi was good for me. Honestly I’d stay again for the price I paid it was way better then what we expected. Give it a shot.
Stayed 2 nights in Jul 2024

4/10 Poor

christine

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Unhappy
We had a tv in loving room that didn't work. Called the first night to get someone to fix. They said they were sending someone and after a hour and half still nobody we went to bed. Call in the morning to get fixed after an hour and half we left. Came back still wasnt fixed. Called again they said they were sending someone. Waited 3.5 hours and left for dinner. Came back called again. They said someone came to fix but nobody was there. So the whole trip no tv.
Stayed 2 nights in Jun 2024