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Lake Hayes Vacation Packages

Decent room. Rooms are not very easy to access with luggage if elderly or with little kids. Do not pay extra for the continental breakfast. You're better off going out for breakfast and experiencing more of Queenstown. Says parking is included, then tried charging extra for it.

Great hosts great location

Great location and friendly staff

Loved the lake view. Clean room. Easy check in/out process. Recommend.

We stayed in a 3 bedroom villa. First thing u need to know is the 3rd bedroom downstairs has a single bed. This threw things out for us as our youngest didn't want to sleep downstairs on her own, so our giant teenager had to have a single bed while the younger child had a double bed all to themselves. Knowing the layout would have changed my decision. The downstairs of the villa was freezing, the air con wasn't working properly. How a property doesn't have proper heating in the NZ winter is beyond me. We asked for it to be fixed, they brought over some small heaters. That warmed it up, housekeeping them took them away the following day. Housekeeping was so hit and miss. Some days they replaced a couple of towels, others all, other just took out the rubbish etc. Kitchen not properly stocked made it hard to cook. Villa 53 car park is not in front of the unit. Such a bizarre set up.

Great location, clean room and great staff